Active since Oct 2011
I have been with Santam for many years. Tried to add a vehicle three weeks ago. Personnel were super clumsy, not phoning back when telephone contact dropped out, days of delays with wrong details to and fro. I have cancelled my policy and switched to Naked Insurance. What a breeze, sorted in 30 minutes at half the price. GOODBYE SANTAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Wow, what a modern way to deal with Short-Term insurance. After battling with Santam for 3 weeks, I was sorted with Naked Insurance within 40 minutes for all my vehicles, house structure and house contents at half the price. All my THANKS to you. This is the way to do Business. I salute you !!!!!!!!!!!!!
How can your Stores have the audacity to advise on annual increases of 12,6%?????? Are you going mad????
My Braai Area Roof: What turned out as a lovely experience after the summer holidays went fine with the payment and ordering of the material to the value of R30 000. When it came to roof installation they demanded that the R5000 installation fee be paid upfront, leaving me no quality assurance on the installation. The management would not budge... I am used to receiving any service and perform EFT payment before leaving site and after inspecting. Roof Source sucks !!!!
Logged an online appointment for 11h00 today, received confirmation yesterday and today and the person does not pitch at all. POOR SHOW Nedbank !!!!!!! Francois Mellet Managing Director
Gave them a telephonic request two and half weeks ago and they promised to contact me back with a quote, phoned today and no information from my previous call. With my previous installation in Oct 2019, my battery failed after 3 months and they refused to replace under guarantee, although when a I bought a new replacement battery, Regal Security gave a 12 month warranty. So much for Client Service, do not use these guys - pathetic is still a compliment !!!!!!!!!
Installation was excellently done in October 2019. Battery failed completely after 3 months, contacted them as there is a one year guarantee on the installation. They declined to guarantee the battery, despite the original battery manufacturers providing a 12 month guarantee on the internet. Poor show CK Gate Auto !!!!! My other 7 installations will not be done by you ...........
Flight had to be cancelled and we were re-imbursed according to plan. THANKS
On the 13th December we ordered a lunch meal for our team at Calisto's Eldo Square in Eldoraigne, Centurion. The oredr was acepted as well as credit card payment. Yet when I arrived the outlet was closed for December already. I immediately phoned the cell number of the contact person, who promised a refund immediately, which has not been done to date. Poor show Calisto's for early closure, poor website arrangements and empty promises !!!!!!!!!!!!!!!!!!! Next for the Consumer Act !!!!!!!!!!!!!!!!!!!!!!
I refer to the above/previous post placed on the website and would like to confirm that Radcon Projects Pty Ltd was wrongfully accused for poor service. Radcon Projects Pty Ltd was never involved in the project and the company involved was RAD Construction.<br> <br> This matter is now being addressed amongst ourselves<br> <br> Kind regards<br> Francois Mellet<br> 082 902 3602
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