FP
Faieka P
Active since Oct 2011
19
Reviews
0
Industries
Reviews
19 reviews14 months ago
openserve gives closed service!
We are a accounting firm that has to meet sars deadlines. one coming up tomorrow but returns have to be submitted today so payments can be made on time. Is openserve going to pay the penalties for late submissions? It is now 24hrs that we are offline. We cannot get hold of openserve ourselves. Have to go through our isp & all we are getting is a technician has been sent out. I think people losing business & having to pay fines because of openserve has to jointly sue them.
0 replies
29 months ago
how does irreparable 6 year old fridge mean wear and tear no gas
My fridge that has been used by 2 people & i have for 6 years packed up. Not sure if it was with all the loadshedding. I was away for a week & only noticed the evening after i got home my fridge was on but not making cold. Paid for 2 people to look at it & was told the same thing. Irreparable. Contacted insurance company & they sent out their people to check - Appliance Repair Centre. Same thing - fridge is irreparable. Then my claim was denied because of no gas? I was not a happy chappy & wanted to know how can it go from irreparable to wear & tear no gas? If it was a case of regassing, of course i would do it. I have requested a report & so has my insurance company but not a word from ARC for over a month. So are we now meant to buy new refridgerators every 5-6 years? or is that the thing to say now, irreparable because that was the exact words used by all 3 technicians, but my insurance company denies my claim as they were told - wear and tear no gas
0 replies
31 months ago
Fast and efficient service with friendly staff
I was super impressed with their quick & efficient service & quality of product. I was pressed for time to get a gift as i was running late & leaving on holiday, but needed to still get a present for my mom. Found what i was looking for on Faithful to Nature site. had a few snags with my payment which was sorted out immediately by their friendly staff. My mom's present was delivered the next day by lunch time, ahead of her birthday. Thank you Faithful to Nature
131 replies
47 months ago
20% price hike daylight robbery
Have been using NetFlorist for years to send flowers and treats to clients & staff. What a huge disappointment. Had the same flowers delivered this week to clients that we had delivered for in March. Not yet 3 months later & the price got pushed up a whopping 20%! That does not evens include the delivery, just the flowers. Bearing in mind inflation rate this year is 5.9%. They don't push up their price by 10%. Nope, a whopping 20% & when i queried this, the reply was - read the terms & conditions, prices are subjected to change & nother lasts forever, not even a good deal. Everyone knows prices have to change. We run a business, so of course pricing have to change, but a 20% increase is daylight robbery & i will be looking around for another service
0 replies
59 months ago
CMSDoesNotCare4U
I have not received any feedback re my review & looking at other people as well, no feedback. Emails sent not evens an acknowledgment. Tweet, nothing. Then i called in to find out what is happening about my complaint i lodged 2 months ago. The man was so dismissive. I was still explaining what i did to lodge the complaint & going on speaking in the meanwhile he had put the phone down. Is it evens worth lodging a complaint? Why is it the ombudsman for medical aid schemes? I think there should be an ombudsman looking into this ombudsmans conduct! Totally unacceptable service. People should always remembers nobody's job is indispensable & no department is indispensable. and as quickly as you dismissed me today, remember just as quickly you can be dismissed tomorrow. What if a new ombudsman was formed tomorrow? Thank you
0 replies
59 months ago
why does council for medical schemes not respond
i tried contacting the council for medical schemes via telephone a few times but get the same message not available & call ended. I have sent in my emails since April to both info@medicalschemes.co.za which keeps bouncing and information@medicalschemes.co.za which did not bounce but i have not receive any feedback, not evens an acknowledgement. It makes me think how is my complaint going to be handled & maybe that is why the medical aids are getting away with covering less for more money we pay because they are confident that we will not get any help from council for medical schemes?
0 replies
60 months ago
terrible service
So i wrote a review on 5 May to which Mr. Price never replied. They don't reply to emails. They don't reply to calls. I was in the stores, which i was sent to from store to store & did not get the jacket i wanted. Verna at ottery store evens took down my details to find out where i can go for the jacket i wanted. I am still waiting on that call. You might be selling beautiful clothes Mr. Price but your service sucks big time & keep it up & you will be losing customers. I ended up going to ackermans & buying a jacket for my son there. In the end your customers will go to other stores where they get better service, what are you going to do then? Look at a fellow clothing store that had to close most of its branches because of the terrible service. They also thought they would never close down, but their service started sucking big time just as your service is sucking. Pathetic that not 1 person has commented on my previous post
53 replies
60 months ago
Terrible service
it seems mr price does not care about customer service? I did a product request on the website 3 days ago. Still no reply from anybody. I went to access park branch yesterday looking for a jacket for my son, size 13-14 in black SKU: 01_5103410142. on your website the pics are black jackets but no option for black jackets. Access park did not have so i asked to check on the system. it showed 2 at kenilworth centre & 4 at ottery branch. I go to kenilworth centre & they don't have anything & the sales assistant immediately tells me she cannot call ottery because they don't pick up their phones. So i just got back from ottery & not 1 jacket. So why is the system showing stock in stores but there are no stock? surely 4 jackets were not sold yesterday at ottery? Either a glitch in your system or stock not accounted for & missing i would assume? Something you should look at. Anyway, i went all the way for nothing to ottery as well. Please can you locate this jacket for me so i can buy it? I cannot be driving around cape town from store to store as your staff cannot help me & then get to the stores only for no stock. no response via website queries. there is no email addresses to send emails. left a message on twitter as well & tried whatsapp. nothing.
0 replies
61 months ago
HOW IS AN ENQUIRY AN ORDER PLACED?
i have tried to place an order with mweb. could not because i have another order with an isp. had to contact vumatel for this as it was on vumatel website i searched packages. i have done enquiries over the past few weeks yes. first time i went a step further to actually place an order. called dash fibre. nobody to help me. trying to chat to an agent online. i am 5th in line & 20 minutes & still waiting. So even though you are cheaper, i will not be making use of your service because as a business, your tactics is not very ethical i feel. Please cancel the order you have for me immediately. I will be looking at which ombudsman i can report this type of behaviour. I cannot believe you are allowed to do this with the consumers protection act in place
0 replies
62 months ago
why can there not be more than 1 isp in a road
I totally & fully agree! It is super frustrating when you go on the various websites & then see a special, then enter your address but because of the area you live in, you don't qualify for the price! I am a struggling single working mother that has tons of bills to pay & unfortunately need data to work! I am with rain at the moment & they are not delivering, so i need to change. I live in Wynberg Cape town & don't get the vuma reach deals of R399 which areas next to wynberg like parkwood, grassy park & retreat gets. I have queried this so many times, no response. I have posted on twitter as well, no response. I have sent emails as well, no response. Last week i get another special with bestinernet for a 10/10 line R599. So i put down my details & an agent calls me. She then gives me a price of R699. I said but it says R599, after i put in my address. I am told the R599 is openserve fibre, but my road is vumatel. I said then i will wait for openserve & i am told openserve will not come there. I remember when vuma was busy chopping up our road & putting that box against our wall without our permission, contacting them. The lady replied it is laid in the road for when anybody wants to use it, the infrustructure is there. Nothing from you are forced to use it! I am sure that many people would have objected to this had they know it was a matter of a certain isp monopolising an area! Vuma is by far the most expensive from all the other people. I hope you do take them to the Competition board & many people should do the same
106 replies
Review Distribution
5 Star
2 (10.526315789473685%)
4 Star
0 (0%)
3 Star
1 (5.2631578947368425%)
2 Star
6 (31.57894736842105%)
1 Star
10 (52.63157894736842%)