AL
Angela L
Active since Nov 2011
11
Reviews
0
Industries
Reviews
11 reviews5 months ago
If I could give no stars I would
If I could give no stars I would. I signed up less than a year ago on a 2- year contract. Everything was done on the phone. No where did they mention there would be a price increase in January. Today I received an email stating there would be a price Adjustment in January. Upward adjustment of course! What us the point if a contract if not to lock in the rate. They tried to protect themselves as suddenly there is a notice on the webpage making it sound like normal practise. Thats total *******. Ive been a Virgin Active member all my life and never had a price increase outside of contract! Thats point if a lock in - otherwise I could choose a different gym every month. And the phone at membership department just rings and rings. Held on for 22 mins and still no answer. Pathetic service.
0 replies
8 months ago
If I could rate wilgers hospital I would give it no stars
If I could rate wilgers hospital I would give it no stars. In a ward with 5 nurses, why does my 84 year old mother need to be bathed by a man. What is wtong with the nurses? Are they above this? Very inhumane and frankly degrafing!!! You can walk passed ward 4 and never find a senior nurse. . The nurses hide behind their files pretending to look busy but there is no care to speak of! My moms blood pressure or temperature were never checked so what are they constantly writing up! No tea in the morning or afternoon. Breakfast is at 10:00 am so you hungry till then. The toilet was disgusting filthy. I have never seen a more *********** bunch trying very hard to look busy. I would fire all the nurses - they are poorly trained and lazy and lack compassion. If you value your life avoid lifecare at all costs. I challenge any of their management to staff to contact me so that we can have an honest conversation around this…
0 replies
11 months ago
I would give no stars
I would give no stars. Handed in machine nearly 3 weeks ago. Not even a quote yet. I phone almost every day and each time all I get is lies ranging from, by the end of the day, I will phone you right back, I will ask the manager to call you, your quote is done I will email it. If you cant fix it or dont want to then just say so and I will collect it and take it to someone who values their customer. Mrs Louw.
0 replies
16 months ago
Merry Christmas everyone from Menlyn pretoria
Merry Christmas everyone from Menlyn pretoria. As of today our flat rate parking just went up 50%. I just paid R15 for a 25 minute shop. You should be ashamed of yourselves hiking prices over the festive season. All the pay-points still have the old prices listed. Could not bother to update that. Rather shop at Brooklyn. There the first 2 hours are free and flat rate is R10.
0 replies
17 months ago
Reference 1003302706 If I could give no stars, I would
Reference 1003302706 If I could give no stars, I would. PnP delivered a leg of lamb to me on Saturday 9 November. When I opened it same day it smelled rotten. The use by date marked on the meat was 6 November!!! This item should not even have been on the shelf - let alone delivered to a customer. My entire family could have suffered the worst food poisoning episode. I reported it immediately through customer support. Needless to say a standard auto generated message was sent apologising for the “inconvenience” and promising to get back to me. I am still waiting for a response and also a full refund. Pathetic.
56 replies
20 months ago
Once you order and checkers has your money there is no way of following up
Once you order and checkers has your money there is no way of following up. They substituted an item from the bakery for rye bread today! No one in my house even eats rye bread. I tried to log the complaint on the app and it takes you through all the steps until you need to submit te query - then it hangs. Dont waste my time. If you dont intend responding to my query dont pretend that you do. You already took my money. Nect time I will stick with woolies where customer care is not just a word!
0 replies
22 months ago
The setting is beautiful but considering the price, it does not meet the mark
The setting is beautiful but considering the price, it does not meet the mark. This is our second stay and both times the heated pool is out of order. Sorry for the inconvenience, they said. Too convenient for management and highly suspect. I’d like to know when last the pool was working. We dont fish, ride Sad coincidence? I think not! Cost saving strategy disguised to make us believe it was just our bad luck this time. Well there certainly won’t be a next time.
0 replies
23 months ago
I would give NO stars
I would give NO stars. My order on ASAP 60 minutes never arrived but the app showed it was delivered. After logging the problem on national call line and phoning the Hillcrest Store more than 6 times, still no response. Each time I was yold a different story. Even that the driver was on his way and would be at my house in 5 minutes. Finally 6 hours later I gave up and drove to the store myself to pick up the groceries. They promised to refund the delivery charges but that also never happened. Huge disappointment. If they valued my support they would have phoned me back with a solution but no one took ownership of the problem. Rather use another service like 60/60 and save yourself the hassle.
53 replies
23 months ago
Avoid RAIN at all costs
As I said in my last review, just as I suspected. Yet another subscription went off my account when I cancelled the contract two months ago! Rain rep**** to my Hello Peter review promising to look into it …but no response to date. Not even a phone call or an email. Please dont use rain. You will be disappointed
53 replies
23 months ago
I would give no stars
I would give no stars. I have 3 reference numbers promising assistance and call back two weeks later and no response. I cancelled my account after a long drawn out painful lack of service experience. But this morning my rain subscription went off my bank account again. I even have it in writing that my account was cancelled.! Please do NOT under any circumstances use Rain. You WILL regret it.
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (9.090909090909092%)
2 Star
2 (18.181818181818183%)
1 Star
8 (72.72727272727273%)