PN
PseudoRose N
Active since Dec 2011
46
Reviews
0
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Reviews
46 reviews2 months ago
Shocking aftersales service from Hirsch's Waterfall
I am a regular Hirsch's customer. And I do not often ask for assistance, but I purchased an air cooler on the 17th of Jan for my son, from his grandma's for his 13th birthday. The Sales agent did turn it on in store (a climate controlled area) and we purchased it. But the item is terrible and is so ineffective, within 3 days of him opening it I asked to return it. Because it does not function as it should. I was advised I can, but I will get only 40% of the value back. Please can you try to check my purchase history and my profile and decide if it is worth losing me as a customer. The sales person had zero empathy.
0 replies
5 months ago
FNB has ****** my 147 000
Hello yet again This has also been sent to the banking ombudsman Please note that I am deeply disturbed by the events that have unfolded with FNB. I paid FNB 147 000 on October 21st 2025 to close my FNB credit card. This was upon the instruction of a bank employee named Linda. I escalated to every individual and department that I could. Including Elize Marais. Linda called me and told me all will be sorted by last Friday. When I looked on my banking app- all my accounts were gone, so I was happy that it was sorted. Unfortunately- I decided to log into banking through internet banking only to discover my R147 000 is not allocated. And my FNB credit card in not closed. this is looking a lot like theft at this point. Can someone do their job, find my money, fire Linda, get my damn credit card closed and issue me with a friggin letter. I want nothing more to do with FNB I have a small following of 17 000 people on my Tik Tok and I will make a Tik Tok about this by 3pm today if this is not resolved TODAY!! I have been more than patient with this pathetic excuse for a bank.
71 replies
6 months ago
Useless FNB- Holding my money hostage
Hi, I requested a settlement letter from FNB to settle my credit card. I receieved the letter- very silly- it does not state where to pay the amount. So I chatted online with a consultant- Linda who told me to pay into the suspense account 62021014189, which I did immediately on the 21st. I have now been called and advised that this is a personal loan account number and I should call them and ask them to reverse the funds or to pay into my credit card- when I called them the lady didn't even understand what I explained and just transferred me to the credit card department. By the time this is resolved my settlement figure will not even apply, and my next instalment will go off- WHICH IS WHAT I DON'T wants- FNB is a bunch of ****mers and I am so glad I am moving away from you guys completely!!! Fix this internally and settle my card! it's my money you are now holding hostage and giving me unnecessary stress to sort out. Useless bank
53 replies
6 months ago
Disappointing Service from the Standard Bank Revolving Credit department.
I hope that you are well. I have been fortunate to have the best private banker. And he has worked very hard to help me restructure my debt. I recently went through an entire application to get a revolving credit/loan. I was approved. I accepted. However the concession letter never came through, no matter how many follow ups my banker made, he escalated to his manager, he logged an internal complaint, the offer even expired. I am so disappointed, not with my banker, but by the senior staff that have held my banker back. I recently switched homeloans from FNB to Standard Bank, all due to his persistence. I hope I do not regret my decision. I do expect this to be sorted out this week. I would not like to reapply for something I have already spent my energy on.
53 replies
13 months ago
Standard Bank did not deliver a card to me, but blocked my existing card now I have no money
Hi, I have discovered yesterday that I had no access to the money in my private banking account. I initially thought that banking was offline, but called the call centre, to be advised that CCD couriers was trying to call me for 3 weeks to deliver my card. My personal card was therefore no longer working and cancelled. Therefore I have no access to my money. I can get into my banking through my credit card, but cannot pay for anything using my private bank account or my credit card. I have called CCD, nobody answers, neither do I have any missed calls from CCD, no sms from CCD, no contact from STD Bank, I wrote to Megan Fortuin Yesterday who sold me the concept of the evolve card, and she had still not rep****, more than 24 hours later. Standard Bank sucks and so does CCD. DO NOT BANK with Standard Bank
159 replies
14 months ago
Discovery is a waste of money and a ****
We are on the smart plan. And every script med is meant to be covered with a co payment but this NEVER happens. No feminine health is covered, women age and go into menopause and this is not covered. Useless medical aid
109 replies
16 months ago
Poor Facilities at Virgin Active Sunninghill
I have been a very active member of Virgin Active Sunninghill since 2022. Since joining I have tried every week requesting assistance from the Captain of the day with a few issues. 1. The water coolers do not provide cold water 2. The gym floor is always dirty, the oryx lady walks around and make notes, but the same piece of dirt lies around for at least a week. 3. The paraplegic toilet is meant to cater for paraplegics and mixed gender families eg. A mother and son or a father and daughter, yet there is no privacy or air circulation in there while using the facility. My son is too young to use the mens bathroom alone and too old to go into the ladies change rooms. Surely after all these years in a South Africa with so many single parents you could cater to this need. 4. There are no facilities for pre teens and you won’t allow my 11 year old on the floor upstairs. He is too mature for the activities in the kid zone. 5. There are never enough ropes or handle bars, equipment is broken and dated, and the leg braces are worn out. We pay a membership fee for each one of us yet we are treated as though our voice does not matter. We need you to do better
0 replies
17 months ago
Lift Airlines- Bad departure and landing times.
I have flown Lift Airlines frequently since August 2024 and I can confidently say that they are not an on time airline. The usual issues are: 1. Without fail on every flight the hostess makes an announcement that due to turbulence the captain has turned on the seatbelt sign and therefore they cannot serve hot beverages. 2. It always feels like we are driving to our destination, the doors close on time, but the drive to take off takes 10-15 mins 3. We always land on time, but the drive to the parking take 10-15 minutes. All 3 are absolutely frustrating, especially when comparing them to FlySafair who always lands on time, even early. Please could you get your service levels right. We don't have time for false departure and landing times.
0 replies
17 months ago
Overcharged activation fee, Poor signal strength and no accountability
It pains me to give even 1 star. Metrofibre has been my service provider since March 2024 and they started of by installing the unit in my home which was 5 times the size of the previous unit, so I thought wow, this is going to give me amazing coverage in my house. Then they send me the bill, what was meant to be a R750 activation fee, I was billed double. I spoke to the call centre agents who then transferred me to the accounts department who were all very agreeable and sympathethic, because they could see I paid too much, however, they could not do anything to refund me or credit me, and needed someone higher to authorise, they also said they could not provide a reference number. Then they cut my line, because even though I paid the R750, they wanted double, and it showed that I was in arrears, when technically I was up to date. Till now, December, I have had the same response from every agent, and my account has not been credited. I have also sent through a debit order form, multiple times, received reference numbers and I must still pay manually. Each call centre agent agrees that it is loaded, and cannot understand why it is not active. The signal strength is the worst, my TV upstairs and my TV in my bedroom, or my devices cannot pick up or hold/keep a signal from their box, so I have 3 extenders in my house- this is the first service provider I needed this with. So if you are thinking of going with Metrofibre, I strongly urge you not to. They will take your money and profit from your loss, while there is nothing you can do about it. They will also provide you with the worst value for your money. DO NOT SIGN UP WITH METROFIBRE.
280 replies
27 months ago
Wondernet and ANGELO KLEIN ****
Whatever you do, do not sign up with Angelo Klein from Wondernet or Gigawave, he is a **** artist selling a "Premium ISP" dream to the people that live in his area- to be honest we are not even sure he lives here, and he sent me an invoice to pay on Whatsapp for FTTH- I paid him R985 and I don't even know if I paid him or the company he works for, I am not even sure he works for the company or it is a front. Wondernet is a one man show- do not do it- sign up directly with KIKLO or Metrofibre.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
8 (17.391304347826086%)
1 Star
38 (82.6086956521739%)