MS
Martin S
Active since Dec 2011
13
Reviews
0
Industries
Reviews
13 reviews14 months ago
Excellent service from DH Auto Service Centre
Based in Wellington, Western Cape, my first to the last contact with DH Auto Service Centre was courteous and very professional. I took my caravan for repairs to the brake system and was promptly provided with a detailed repair quotation. I was also informed of preventative maintenance due. We agreed on the scope of work and this was completed within 24 hours from the time I dropped the van at their premises. Throughout my experience I felt informed and comfortable to ask questions about the nature of repairs. I can recommend Devlin and his team for mechanical repairs to your caravan. I was treated in a respectful and professional manner. Repairs were completed professionally, within reasonable time, and as quoted. Well done DH Auto Service Centre
0 replies
14 months ago
Winelands Caravan Clinic
I took my caravan to Winelands Caravan Clinic in Wellington, Western Cape, on Tuesday, the 28th of January 2025 to have the left wheel brake adjusted. Had the caravan to the testing station for roadworthy 30 minutes before. Test centre pointed out that right side brake was fully operational, yet the left side was not. Upon arrival at Winelands Caravan Clinic workers removed the left wheel within 10 minutes while my wife and I stood looking on. Shortly afterwards the owner, Johan Dumas, arrives and promptly informs me that the the entire braking system is defective and substantial repairs have to be done. He further suggested tat the caravan remain on their premises to simplify repairs I requested written quotations which seemed in order with the owner. The morning of the 29th, I received a phone call from a staff member informing me that repairs would amount to R15,000. From a single brake to be adjusted to this astronomical quote in 2 days. I informed the staff member that I would not pay this repair bill and that I would collect my caravan, upon which I was informed that I have to pay R2,800 to have my property back. This was the nett result of 4.5 hours labour to provide a quote. I made an electronic payment in order to retrieve my caravan from Winelands Caravan Clinic. Collected the caravan on the 30th of January, BUT now both brakes were defective and the left wheel hub cover was missing as well. The owner did not speak to me and/or motivate the outrageous quote. He chose to speak on his phone while monitoring the activities as I hitched my caravan. I have since the 30th of January made several requests to Winelands Caravan Clinic to provide me with a tax invoice for the R2,800 paid, as well as a written quotation. None of my pleas have resulted in the document coming forth. On the contrary, I have been given lame excuses such as the owner(mr Dumas) being out of town or he's very busy, etc, etc, etc. My money was taken and my caravan was damaged. The modus operandi of Winelands Caravan Clinic smells of the underhanded and dishonest exploitation of customers, Deliberate lies and false promises appear to be the norm in this company. I had my caravan prepared for roadworthy testing AND the damage "caused" by Winelands Caravan Clinic repaired for 28% of the verbal quotation provided by these ****s. Use this company at your own peril, but be warned. No e-mail address or social media links are available for the owner or business.
0 replies
29 months ago
*****ulent Plumbing COC
Junior Hansby, trading under the Hansby family name, issued a *****ulent plumbing Certificate of Compliance(COC) for a new house I had built in an estate in Wellington, Western Cape. He trades as a Registered Plumber. The dwelling was built with a hybrid solar/electric hot water system. Since occupying the house on 31 January 2023 the solar system never worked and the geyser was running of electricity only. The Plumbing Industry regulation Board(PIRB) conducted an audit of the installation and issued a report of non-compliance and failure to install a hot system in accordance with SANS regulations, hence the COC was *****ulent. Failure to install critical safety components, incorrect components used, disregard of plumbing regulations, *****ulent declarations on the COC and a botched solar panel installation to name but a few defects/non-conformances found. This *****ulent COC was part of the developer's handover pack of documents to the Drakenstein municipality required before issuing an occupancy certificate. The owner of the dwelling, builder, developer and local municipality were all misled by this plumber whom subsequently made off with the money he was paid. Had a component failed in this system and an insurance claim was made, the insurance company would have declined the claim due to the non-compliant installation for which an official COC had been issued by Junior Hansby. A number of serious leaks manifested since he completed the installation. These resulted in plaster and tiles having to be removed to repair these leaks. A portion of kitchen sink cabinets had to be replaced as a result of water ingress after leaks started. The plumber went under the radar and all repairs had to be funded by the building contractor. Following PIRB's audit the entire hot water system had to be reinstalled and commissioned at great cost. Mr Hansby remained missing. This type of subcontractor is dragging the entire plumbing industry through the dirt. He is obviously a chancer and a cheat, intent on lining his own pockets by lying and de*****ing his way around the building industry. Please stay clear of this plumber trading as Junior Hansby. His company logo states "Commitment you will see". In my case this mission statement could not be more true.
0 replies
31 months ago
Hussar Grill Paarl simply the best
My wife and I celebrated our anniversary yesterday and I made an online reservation. We arrived a few minutes early, was shown to our table. Gesella was our waitress for the evening and what a great time did we have. We were treated like royalty. Her knowledge of the menu is commendable and her ability to make patrons feel at home is really special. In addition to a complimentary bubbly on the house, the steak was the best I have ever had in any restaurant. Complements to the chef. We have visited other Hussar Grill restaurants in the Western Cape - all outstanding, yet last night's experience surpassed them all. Kudo's to Hussar Grill Paarl and a big shout-out to Gesella. You guys rock.
0 replies
33 months ago
MBD harrassment
MBD is acting on instruction of Vodacom. My son had a 24 month data bundle contract that I paid. The bundle contract expired in 2017 and was canceled at the end of the term. In July 2022 Vodacom still deducted the R100 from my bank. I phoned them repeatedly in August 2022 to enquire about the continued deduction. They repeatedly ensured me that they had NO record of any contract I had with them, yet the debit order was submittedly monthly by Vodacom. I subsequently stopped the debitorder. Miraculously Vodacom found my details on their system and handed me to MDB somewhere in early 2023. Since then the harrassment started despite repeatedly explaining the situation to MBD. I even have phone records of the numerous calls I made to Vodacom in August 2022. The harrassment simply will not stop. I receive messages to pay immediately and receive a preferential deal etc.
120 replies
34 months ago
Poor Service
Purchased a meal for my wife and I at the drive-thru(Welgelee, Wellington) on Tuesday, 11 July 2023. Paid at the check-out and collected our food. My wife had a quick check inside the paper bag to check if all items were there. The nine piece chicken was in a large box inside the bag hence we assumed that the much smaller chips portion had to be inside the same bag somehow. Got home, 10 km's away, and found that the chips were not in the bag. Checked the Tax Invoice/Till slip and found a mobile and landline numbers. First call to the mobile ...... "number does not exist". Second call to the mobile from my wife's phone ........ "number does not exist" Third call to the landline ........ rings without being answered. Fourth call from my wife's phone to the landline number and somebody picks up as my wife is about to end the call. I explain my complaint to the staff member who hands the phone to another staff member to whom I have to explain my complaint yet again. Now I am being told that I must drive back to KFC Wegelee in Wellington to have my complaint attended to. By this time I had already calculated that the fuel and time loss would be greater than the R24.90 loss due KFC's negligence. My order(#424) had ONLY 2 items in total, yet KFC succeeded in making the proverbial hash of a simple order. Incidentally I noticed only 1 customer at the counter whilst parked outside the serving hatch to receive our meal, hence work volume was not the cause in this event.
0 replies
35 months ago
Poor Service Delivery
Ordered 2 pizza's for delivery at 18:00 on 26 May 2023. I was with my wife while she made several attempts to state, restate, spell and respell our home address to the staff member at Romans. Once done, the order was placed. We received our pizza's cold at 20:38 after being assured by the driver that the food was warm. He took the money before handing over the pizza's - my bad. I should have checked first before paying. Needless to say, this was the last time we bought food from Romans Pizza Wellington.
0 replies
38 months ago
Outstanding service
Embarked on a journey to have an airconditioner installed at our new home. I contacted HS Cooling for a quotation and they were the prefered installers. From the quotation to the installation HS Cooling stunned me with professional work, attention to detail and outstanding work ethic. The work was well planned and professionally executed. Heinrich Swanepoel and Nicolas went about the task of installing our unit in a proficient manner. They went to great lengths to have everything installed with meticulous attention to the smallest detail. They cleaned the work site to the condition they found it in. I can recommend HS Cooling for residential and commercial aircon requirements. Heinrich Swanepoel and his team are highly commited to blowing your mind with exceptional service. Thank you HS Cooling. You rock!
0 replies
39 months ago
Commendable service
From a telephone call 3 weeks ago, to occupation of our new home in Wellington today, I have experienced remarkable professionalism and effective work scheduling from the entire crew at iBits. Polite and knowledgeable staff with the perfect skills set to get a job done with a high regard for quality and customer satisfaction. Hannelie and Leon, to name but two, you guys rock. In an era where customer service has gone south, you have set the bar at a respectable height. Well done and thank you very much. Christo Slabber Stadsig
0 replies
50 months ago
11/10 Service from Operserve
I applied for a new service via Operserve fibre in Brackenfell. A competent team lead by Duncan contacted me within 2 days, made an appointment and arrived a few minutes early. The team had manholes open, fibres drawn in, equipment installed, and connectivity to the hub tested in a flash. Friendly team of chaps with the skills required to make a success of any fibre job. Duncan, Patrick and team - thank you, you rock!
0 replies
Review Distribution
5 Star
6 (46.15384615384615%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
7 (53.84615384615385%)