MM
Marvin M
Active since Dec 2011
14
Reviews
0
Industries
Reviews
14 reviews1 month ago
Misleading buy 1 get 1 free special
I bought takeaways from Zhongchuan in Randburg off Uber Eats. I bought the buy 1 get 1 free of the double portion chicken dumplings with 24 pieces and buy 1 get 1 free of the double portion prawn spring rolls with 2 pieces. I was expecting 48 dumplings and 4 spring rolls, only got 24 dumplings and 2 spring rolls. Either the special was misleading or I was only sent half of my order. How is this a buy 1 get 1 free special?! Also the dumplings were bland, skin too thick and not much filling.
0 replies
2 months ago
Can’t you just fix your own mistake?!
I ordered online, they sent me the wrong product. But no! They can’t just accept the return and send me what I ordered, it has to be a refund only. Not to mention the added inconvenience that the return request had to be reviewed and I had to send 4 pictures that the goods are still sealed before they would arrange collection. I don’t experience the same frustration online shopping with Amazon, Takealot etc. Absolutely useless Makro! You’re never going to be a viable competitor if you approach processes and customer service like this. Worst online shopping experience and I buy from many online retailers.
53 replies
10 months ago
****** of my dip
My husband and I both had nachos. I had a third of mine and dipped his guacamole, salsa and sour cream so that I can save all of mine for later to have with my takeaway. When I opened the takeaway container at home, to my disappointment I only found the chips and none of the dips were packed. I was looking forward to chips with dip but ate dried chips with a little cheese because I didn’t get my dips. I feel ****** of something I paid for and wasn’t packed for me. We frequented this restaurant but will not go there again and will tell everyone we know because of this incident.
0 replies
23 months ago
You get what you pay for
Don’t be enticed by the flat rate fee Siyatec Executors charges, there appears to be a saving compared to what deceased estate executors are allowed to charge, but you get what you pay for. My matter was hugely and unnecessarily delayed, the process wasn’t made clear to me, they didn’t satisfactorily answer or didn’t answer at all some of my questions requesting clarification, they were *********** and unprofessional to the extent that I couldn’t trust what they were asking me to do, couldn’t get hold of them when I needed, made mistakes in documents they prepared, didn’t show compassion. They had drawn out an already painful process. I regret using them to save a few bucks and I don’t recommend them at all.
0 replies
24 months ago
Unprofessional and unreliable
They didn't pitch up on the day of the move even though it was confirmed the day before, Sean gave me ridiculous excuses and **** reasons for the "confusion" when I asked where they were hours late and he tried to push the blame on me. He had another move that he went to. My move happened the next day but then my furniture was damaged, leg of my antique table is broken, other furniture pretty scratched up and fridge dented after the move. Unprofessional and unreliable, I wouldn't recommend this company.
0 replies
25 months ago
Did not request or give permission for service
I received an SMS this morning saying "Your WIG for 4UP has been activated." I do not know what this service is and certainly did not request this nor have I given anyone permission to activate this service. Please remove this service and refund any airtime that has been deducted from my account as a result of this unauthorised service.
106 replies
92 months ago
Don't treat me any less because I have ****erally) lost my voice
Two weeks ago only 1 item was dispensed from a multi-item script by Medxpress and delivered to Dischem for collection. Medxpress informed me on 24 August that that item was out of stock at Dischem but Medxpress will deliver to Dischem for me to collect. At the time I was very ill and had lost my voice so I did not follow up on the missing items until today. Today I queried this with Medxpress, Oyama assisted me but she was not helpful, I felt she was rude and short with me as I have lost my voice so was not able to convey the problem audibly, and she kept me on hold in excess of half an hour while she investigated instead of offering to phone me back. After investigation with Medxpress, she told me according to Medxpress all the items on the script had been delivered to Dischem. After further investigation with Dischem, she told me that all the items were dispensed to me. I am certain that the only item handed over to me by Dischem was the out of stock item, the remainder of the script is still outstanding. Oyama essentially told me it is my fault that I did not query this problem within a week of the problem. I WAS VERY ILL AND I HAD LOST MY VOICE! I was trying to avoid the frustration and humiliation of dealing with a call centre while my voice is still gone, I was trying to avoid exactly what I experienced with Oyama today.
210 replies
104 months ago
kfc FAIL!
The original incident happened on Saturday 9 September where I had eaten off coleslaw from the Eastgate branch that had gone off and I had gotten food poisoning from it. I complained on hellopeter and kfc had gotten in touch with me, I was asked to return to the branch. I had time to return the next Saturday 16 September. I had gone all that way to be offered a replacement container of coleslaw by kevin, or when I refused I was offered a salad or 4 hot wings. I am insulted that after suffering diarrhea caused by your food, that was the best you could do?! You truly wasted my time and petrol for something that did not nearly make up for what you did. I eventually got back the amount I paid. kevin also insinuated that I made this complaint up because according to him no one else complained about this. I am livid! I hold myself to the highest standards of honesty so I would NOT stoop so low as to lie about something worth R20. Your refrigeration is not up to scratch or someone isn't handling your cold products properly, not my fault. I have been a regular kfc customer up to this point but I will NEVER AGAIN give my business to any kfc anywhere! I will be laying a complaint with the Gauteng Provincial Health Department that is responsible for food safety.
122 replies
105 months ago
Coleslaw gave me food poisoning
I bought coleslaw at kfc Eastgate on Saturday 9 September at around 13:30, my order number was 237. I was given a portion of coleslaw that said the expiry date was 9 September at around 18:00. But when I opened it, the coleslaw smelled stinky and off, and the mayonnaise looked like it had become watery and settled to the bottom of the container instead of coating the vegetables. I returned it to the store and got a replacement that had an expiry date of 11 September. It seemed to have a slight smell but not as bad as the first one so I took it to be the smell of cabbage and ate it. I got food poisoning and about 3 hours after I ate it I started having terrible diarrhea and it carried on until the next morning. I was the only one in the family who ate this horrid coleslaw so I know it was the cause. I am truly disappointed at the standard of food hygiene/handling if cold products that are served before their expiry date can be off.
122 replies
105 months ago
Cashier should listen to her customer
I was at the Eastgate Checkers Hyper, I explicitly said I don't want a plastic bag when the cashier asked. But she rang up a plastic bag that I never received, I only realised this after I left the store. A bag is only 50c but it is a matter of principle that not only was I charged for something that I didn't want, I didn't even get the bag I had paid for. You need to train your cashiers to listen to their customers.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (35.714285714285715%)
1 Star
9 (64.28571428571429%)