AV
Adrian W
Active since Jan 2012
8
Reviews
0
Industries
Reviews
8 reviews8 months ago
Game to stop emails
After several requests, I now request Hello Peter to help to stop emails from Game to my inbox.... I am 81 years of age and do not need to buy anything from Game. Please help!
53 replies
20 months ago
Unhappy Pensioner
23 Aug 2020 I am a pensioner 80 years of age. On 19 Aug 2024 I bought a vehicle (Bakkie) at Just Carz and payed via EFT an amount of R245000 which I have saved up for the last 10 years. When I got home with my bakkie I relised that the bakkie dont fit in my garage and that my wife cannot board the bakkie because of its height. My wife (77 years of age) could not accompany me to the dealer due to ailing health. The next day (20 Aug) i went back to the dealer and shared my concerns with the salesman Francios. He suggested that I choose another vehicle from his lot, but sadly the vehicles that i could afford did not conform to my requirements. At this stage the bakkie that I bought was not registered in my name as yet. I asked Francois if I could cancel the deal and he said that the owner would not repay me. The following day (21 Aug) I had another discussion with Francois and he confirmed that I would not get a refund. At that stage I realised that my bank did not notify me of any funds deducted from my account. I investigated the matter and found that my bank withheld the EFT payment with a request that I redo the payment. I contacted Francios again with the news that my EFT payment was withheld and that the R245000 was still in my current account. He was very upset and told me that he will be in big trouble and that i must please activate the EFT immediately. I went back to the dealer and once again request a cancellation of the deal and told Francios that there is no need for a refund as the money is still in my current account. He virtually had a heart attack and begged me to activate the EFT. I thought ok.....if I do the right thing they will cancel the deal with a refund, but to my surprise they said that they will buy the bakkie back with a R20000 loss on my side. Very disgusted i left the bakkie there and they repayed me R225000 on 22Aug 2020. R20000 is a lot of money for a pensioner and I am very unhappy and did tot incur a R20000 loss to the dealer.
0 replies
52 months ago
Telkom poor service
My Telkom vibre is inactive as of the 3rd of Jan2022. I have logged a fault and received ref numb 60819082...this request was esca lated and a new ref issued 258BTK030122. Please Telkom repair my vibre/internet connection
0 replies
79 months ago
City without shoe horn
Imagine a shoe "city" without a shoe horn. Some of their employees don't even know what it is! I could not fit my choice of shoes and left the shop empty handed.
0 replies
109 months ago
Disgusting Service
<p>Approximately three years ago I chose Auto and General to be my short term insurer. Initially I was quite happy with my choice until………….I bought a new car and the schedule had to change to reflect the new car’s details. Then my trouble started. It was requested, via my broker, that the schedule must stay exactly the same, but for the new cars details.</p> <p>Staff at A & G could not, after five attempts, rectify the schedule to portrait the new cars details.</p> <p>· At first they had the cars name and particulars wrong (Still wrong up to date)</p> <p>· They added an access of R6150 to the car which was never there before.</p> <p>· They left out my option of a car hire which was there before</p> <p>· They had the new registration wrong (FF instead of FS. I never heard of a province in South Africa with an FF registration)</p> <p>· They rectified the faults as pointed out but then change other detail that was correct in the first place.</p> <p>Up to date I received five modified schedules and still the schedule is not correct.</p> <p> </p> <p>There is something wrong at A & G and I cannot carry on like this. It seems that there are some incompetent people in their work force that will ultimately cost me money because of incorrect information on my short term schedule. If A & G keeps up with this poor standard, they will lose a lot of customers.</p> <p>As it is currently, I will not recommend A & G to friends and family.</p>
280 replies
123 months ago
unauthorized deduction from account.
Absa stuur aan my 'n sms op 25 Feb 2016 wat beweer dat weens 'n tegniese probleem, my aankoop op 23 Aug 2015 vir R200, by SASOL Fonteine, (6 maande gelede) sal eers gedebiteer word op 26 Feb 2016. My vrou het 'n soortgelyke SMS ontvang. My navraag by die lokale tak (Me de Jager) het niks opgelewer nie en sy kon nie antwoorde verskaf nie en het ook nie argiefstate getrek nie. Argiefstaat wat ek getrek het van 30/07/2015 tot 29/08/2015 toon egter baie duidelik dat die R200 wel op 18/08/2015 gedebiteer is. My vrou het glad nie sake met SASOL Fonteine op enige tydstip gedoen nie en argiefstate bewys dit.<br> 'n Oproep na navraag het my by Izak uitgebring. Izak se stem is in so 'n mate beinvloed deur een of ander toestand, dat hy onverstaanbaar voort gebrabbel het. Dit het my niks wyser gemaak nie.<br> Getrou aan hulle belofte het ABSA toe op 26/02/2016 R200 van my Rekening gevorder en ook R200 van my vrou se Rekening. Al hierdie navraag en trek van argiefstate kos nou vir my geld agv ABSA se onbevoegdheid om die fout reg te stel. Ek is 72 jaar oud en nie meer lus vir sulke onbevoegdheid nie. Asb, iemand met insig, sorteer die deurmekaarspul uit!!<br>
75 replies
124 months ago
Ignorence and bad bad service
My video intercom system was damaged by lightning on Friday 08/01/2016 at 15:15Hrs.<br> I went to search for a replacement unit on Monday and contacted my broker (CLB) with the request to register a claim for the unit. I also supplied her with a written quotation.<br> On 13/01/2016 my broker requested A & G to phone me. I was not in a position to answer the call and ten minutes later tried a call back but the number was not obtainable.<br> Since that time I had no positive reaction from A & G<br> On 18/01/2016 my broker phoned A & G again insisting to speak to the claims manager who undertook to investigate the matter and report back. No further word was heard from the claims manager. On the same date A & G phoned me (the client) to assist me in registering a motorcar accident. I told there was no motor accident but a claim for a video intercom system. This story goes on and on...<br> A & G was contacted on 19/20/21/22/25/26 and still no action was taken. A & G claimed they are waiting for the damage report, which was send to them on numerous occasions by my broker and the contractor, who compiled the report. Thando was adamant that she did not receive the report as yet.<br> It is now 26 Jan 13 days
75 replies
135 months ago
Not arranging payback
Mc Carthy Toyota Lynnwood sold an Isuzu super cab to me on 12/03/2015. After three days in my possession I took the vehicle to check the wheel alignment. It was then revealed that the vehicle had severe damage to the left hand side suspension components. Mc Carthy Toyota was informed and was quite willing to repair the vehicle. I requested a cancellation of the sale to which they agreed. They collected the vehicle and promised a refund of the full amount of R179,995 within 3 to 5 days. After several calls and promises the refund is still not in my account after 10 days.<br> I unequivocally know that Mc Carthy will pay back my money eventually, because they are a trustworthy organization, but Arno Snyders (Used vehicles sales executive) did not do enough to promote their image. <br> The money is still not in my account! Please pay back the money!<br>
76 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (12.5%)
2 Star
5 (62.5%)
1 Star
2 (25%)