KP
Kobus P
Active since Jan 2011
26
Reviews
0
Industries
Reviews
26 reviews8 months ago
Hi-Fi Corporation + Aramex = Disgraceful service!
Ordering online from Hi-Fi Corporation whilst they use Aramex as a courier partner is an absolute disgrace! Aramex sends messages that the product will be delivered between 8am and 5pm, then don't arrive. You have to use the tracking facility to see in the evening that the product will be delivered next day. The next day you the same SMS that delivery will take place between 8am and 5pm. Are we idle people waiting for a delivery? Your are working with real people out here!! Order number 501109371
0 replies
8 months ago
Worst logistics performance ever!
This is the worst logistics company in South Africa by a country mile! Ordered a product from HiFi Corporation, to be delivered by Aramex. I booked out an entire day, waiting for the product to arrive "between 8am and 5pm", only to discover on their tracking website that it will be delivered the next day. The same SMS message that the product will be delivered "between 8am and 5pm today". Do these people even realise that they are working with real people out here? Tracking number is JDD5000119047001 I trust that HiFi Corp will realise the ills of this relationship and sign with a reliable, service-oriented logistics partner!
0 replies
34 months ago
Useless Paradigm Solutions
I hope this business is bankrupt and closing down now. Service is zero, response is zero. And they hold me ransom by not releasing MY domain mechstrip.com which I want to transfer to another ISP. They should be locked up!
0 replies
44 months ago
Mix Telematics - lack of performance
I signed a contract with Mix Telematics for a second car yesterday. As of this morning, I still have no idea when the tracking unit will be installed, and am not covered by insurance until this is done. Pick your heels, Mix Telematics!!
74 replies
44 months ago
Difficult to communicate by telephone
Difficult to communicate by telephone. I spoke with a call centre agent, and another staff member in customer services. In both cases the sound was ****led and extremely low volume. When I eventually managed to hear what they said, I struggled to understand the English they spoke. Can we please have normal telephones and normal people communicate with clients over a telephone?
148 replies
61 months ago
Dial-a-bed - Skelms!
We bought two queen size bed and base sets from Dial-a-bed, Arbor city, Amanzimtoti. We chose the Shasta set. Because we bought two beds, we asked for a special deal. The sales lady discussed with her colleague, and came back to us with an offer of R20,000, delivery included, which we accepted. When the beds were delivered, we received two cheaper mattresses, not what we chose. Looking at the invoice, the sales lady actually invoices us the wrong beds. Can I ever trust Dial-a-Bed gain? I cancelled the sale And asked that the POS sale is reversed. She then wanted my bank statement, a demand I cannot accept since my bank balance and a lot of other personal detail is on that, plus the fact that I am in KZN, and my bank statements are at home in Gauteng! I don't have beds, I don't have R20, 000 and am VERY frustrated!
53 replies
62 months ago
FNB has a pathetic online buying experience, and do nothing about it!
It is now the second time where an online purchase was aborted due to the absolutely pathetic perfomance of FNB's online payments. This used to be one of the slickest and easiest interfaces. It is now the absolute worst in South Africa by a million miles!!! It takes for ever to open the confirmation screen. By that time most e-commerce sites timed out and aborted the transaction! I am seriously considering moving my business now.
168 replies
66 months ago
FNB online ****!
FNB managed to move from the best online experience to the undisputed worst with their new authorisation method. It takes for ever and is highly inconvenient. Please roll back to OTP's. This new way is a joke!
168 replies
71 months ago
Defy sparkles with its lack of service!!!
I logged a call on 21/5/2020, reference 1278637, for a Defy stove which needs repairs. A technician was on site to asses the work to be done. II had followed up three times to no avail. On 23/6/2020, the call centre indicated that the parts were released on the 22nd, and that the technician would be on site to repair on Monday 29/6/2020. The day came and went, and no technician, no repairs. Shocking that it takes five weeks to repair an oven. I could have installed a number of other makes in the meantime.
0 replies
76 months ago
Stay away from JB Train Tours at all cost!
The Shosholoza train on our tour from 5 January 2020 gave persistent trouble from Johannesburg. We got stuck at Prince Albert Road after the third locomotive broke down. Instead of arriving in Cape Town at 21h30, we are stuck 300+ km away. Johan Baden horst, the owner, kept on talking to PRASA, instead of solving the problem. We paid money for other activities which we cannot attend or cancel. I expected JB to arrange alternative transport, but we were left to suffer on a train without water, sanitation, etc for more than a full day. Shame on you, JB Train Tours!
270 replies
Review Distribution
5 Star
4 (15.384615384615385%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (19.23076923076923%)
1 Star
17 (65.38461538461539%)