GP
Gus P
Active since Feb 2012
18
Reviews
0
Industries
Reviews
18 reviews4 months ago
Zombie over-priced stores ruin shopping experience
After taking out a TakeALot more subscription earlier this year, I was hoping to get some good pricing to go with my free deliveries, but have largely switched to Amazon as TakeALot is overloaded with zombie stores trying to sell products at prices 20-50% higher than supermarkets. Each time I see one of these listings, I report the produce as overpriced and see a pop-up message telling me to rest assured that this is being addressed - and months later, the same zombie stores are still listed with their over-priced offers.
0 replies
7 months ago
Pamela contacted me to assist me with pet insurance for my fur-babies and patiently took me through the options until we had narrowed down what I needed
Pamela contacted me to assist me with pet insurance for my fur-babies and patiently took me through the options until we had narrowed down what I needed. Great, friendly service, and very patient.
53 replies
8 months ago
Super Service, Super Fast.
The team at Tailored Solutions Realty connected me with the perfect tenant within a day or two of listing my property, and followed up regularly to ensure the process went smoothly. My new tenant moves in this weekend, and I am most excited. Thank you to the team at Tailored Solutions for the excellent and friendly service.
0 replies
17 months ago
A game of chance! Will they or won't they actually serve me?
This place saved me R200 today by not bothering to take my order.
0 replies
17 months ago
My new happy place (with great prices)
I popped into the Benoni store and was so happy to be able to spoil my friends - at a price I could afford. Thank you, Polar Ice Cream - you make treats affordable and possible on a tight budget.
0 replies
17 months ago
Your pets will thank you, and your wallet will too.
Great prices, great service, and a large selection of foods, medications and accessories - I have 24 cats at home, and knowing I will get fair prices on products at Airport Pets is a good thing indeed in these times.
0 replies
18 months ago
Over an hour so far spent on chat - sent in a circle and zero help received.
I made an online payment to a portal, but the recipient claimed the payment had not been received. I reached out to FNB and was told I needed to complete a dispute form. The dispute form requests bank details for the recipient, but this was paid on an onine portal. When I queried this via the Secure Chat, I was given instructions that had nothing to do with a form, I could do the request for reversal on my app. I then find that the transaction is not listed as it was done via my virtual card. I am told I will be connected to someone who can help me with that, and am then referred back to the first process that I cannot complete as it is not applicable to this issue.
53 replies
18 months ago
And... Still no refund
3 September: unit that been billed for a year after it had been removed was cancelled and billing stopped. 9 September: mail received confirming acknowledgement of the refund request - when I called in to follow up, I was told I would need to wait 21 days for a refund. 2 October: still no refund, I am told I need to wait 21 days for a refund, and explain that the 21 days are long over. I am put through to someone who explains that her manager just needs to sign off the refund, but has left for the day (at 14:00pm). 17 October: still no refund, call in and get told it's because I need to wait 21 days. We are now at day 38 since this issue was reported, and am supremely confident that if I call in next week, I will be fold I need to wait another 21 days again.
53 replies
18 months ago
No response to requests for contact
Two call back requests, two emails, zero call backs, no response on email other than system notification (and the 48 hours to respond that the notification states now stands at 120 hours of no response).
53 replies
19 months ago
Overcharged, and then left in the dark...
When Matrix upgraded my tracking unit last year, it was during a difficult time in my life and it was only months later that I realised I was still being charged for the unit that was replaced. When I reported this issue, I received a prompt cancellation of the old device, but no further communication on my refund has happened. A call to follow up resulted in me being informed that there would be a 21 day delay before the refund could be addressed, but we are now at 28 days without a call or mail apart from the original automated case number response.
53 replies
Review Distribution
5 Star
12 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (5.555555555555555%)
1 Star
5 (27.77777777777778%)