Active since Feb 2012
I Called Standard Bank Homeloan department to get feedback on my Homeloan Status. The Consultant in the Call Recording confirms that I have been overpaying every month, I evem said in the recording "ARE YOU SURE, as I dont want issues" She responded and confirmed that she is sure and I can pay R6000 if I want for October Installment. I went ahead paid abit more R7000. I'm NOW harassed by Standard sending me SMSs EVERYDAY that my account is in arrears and that they will send this to impact my credit Score. Exactly what is going on !!!!...I did exactly what the Standard Bank consultant said I must do and now I'm being punished for that !!!! This Cannot be Right how YOU treat Customers.
I get a Call this Morning from a very Rude individual from the ***** department. She starts with she would like to ask a few questions to verify me, I pass all the questions and she immediately says that Nedbank is going to list my name as a *****ster for the next 10 years because Tymebank gave them info that I submitted *****ulent bank statements to them. I simply downloaded the bank statement from my Tymebank app and highlighted my salary in the bank statements. I asked her can I first resolve this with Tymebank as obviously there seems to be a mis understanding...she just tells me no they anyway going ahead to list my name.... I regret moving my salary to this Bank !!!!!! She even gave me her incorrent name and surname plus email... no one knows her at the ***** department.
Tymebank Told Nedbank That I *****ulently submitted *****ulent Tymebank statements. I get a Call this Morning from Nedbank saying they are going to list my name for 10 Years because of this. The Statements I submitted are from the Tymebank app!!! I sent them an email and no response...... After this I'm most def moving away from Tymebank....
I HAVE BEEN NOW ON A CALL WITH NEDBANK.ALL THE CONTACT CENTRE AGENTS ARE USELESS!!! BEEN TRSNFERED FROM ONE AREA TO ANOTHER AN AND THEN PUT BACK TO THE PREVIOUS AREA. IN ALL THIS TIME ALL I WANT TO DO IS PAY FOR MY CREDIT CARD AS THE DEBIT ORDER I WAS PROMISED TO GO OFF ON TUESDAY, DID NOT GO OFF. WHILE I'M WRITTING THIS I'M STILL WAITING FOR A MANAGER TO SPEAK TO ME !!!! WHY THE HELL I CHOOSE THIS BANK FOR A CREDIT CARD I HAVE NO FREAKING IDEA !!! I JUST WANT TO PAY FOR MY CREDIT, THAT ALL...NOTHING COMPLICATED !!!!! OH I'M STILL ON THE LINE PUT ON HOLD TO SPEAK TO A MANAGER !!!! STILL WAITING
I have app**** for a Credit Card with another Bank which they have approved and this bank is waiting for my so called Bank Tymebank to Respond and approve the application for a debit order / debicheck.... taking their own time to respond. Once again, I called my so called Bank Tymebank and once again all MY calls are being CUT !!!! Funny that another Bank was able to approve a credit card for me but my so called Bank Tymebank declined me ...............
Been trying to call them and literally they been cutting my calls!!!! And I need urgent assistance for a debit check. This is Really Frustrating
We have been without Wifi for the past 3 days. We have called Telkom several times wasting our airtime for a USELESS company. We are paying for a service that does not exist. The supervisor called Albert for DoringKloof is the Rudest induvial. We are officially cancelling and moving on. TELKOM IS USELESS !!!!!
This Company United Rewards just signed me up for three products without my knowledge which is FRAUD!! Product names: Legal Eye, Rescue247, Medi Assist. I want all what was debited to be allocated back into my account otherwise I will open a case of Fraud.
<p>For long now i was a loyal customer until I found out that i have a personal accidental cover = R49 and a Legal cover for R70, together totalling R119. All this this you have been debitting my account for R149. I called your contact centre and the agent i spoke with confirmed that the amount is incorrect he will have a manager call me immediately to resolve (This was yesterday at 10:00am). Today i call the complaints line according to your website and the agent advices me to go another line as it is not a complaints and in fact they dont have a complaints line. I really thought you are a reputable company but i thought incorrectly. Please ensure that you cancel these policiesn with immediate effect and you reimburse me what you where not supposed to debit. I need this resolved within 2 working days or will further pursue other social and legal avenues.</p>
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