SS
Sandile S
Active since Feb 2012
13
Reviews
0
Industries
Reviews
13 reviews3 months ago
Misleading Sales Practices and Incorrect Package
A Vodacom sales consultant migrated me to a package that I never agreed to, and sold me devices under the false pretense that they were a “gift” from Vodacom for being a loyal customer. Vodacom then migrated me to a data-only package and removed my monthly call minutes. For the past four months, I have been trying to resolve this matter, yet during this entire period I have been forced to purchase airtime every month in order to make calls. I find it ********* and unacceptable that consultants can misrepresent products to customers in order to make sales, and still face no accountability. It is also extremely inconvenient and unfair that I am being required to spend additional money every month because of an error caused by Vodacom. I am deeply upset and disappointed with Vodacom’s service and handling of this issue, and I am seriously considering leaving Vodacom completely if this matter is not resolved urgently.
280 replies
6 months ago
Excellent experience with Easigrass
I had an excellent experience with Easigrass in Fourways Johannesburg. The team was extremely professional and efficient from start to finish. Their communication was clear and consistent, keeping me informed throughout the entire process. The quality of workmanship is exceptional — the installation was done neatly, on time, and with great attention to detail. I’m very happy with the final result and would highly recommend Easigrass to anyone looking for top-quality artificial grass and outstanding service.
0 replies
10 months ago
ABSA Deceased Estates Department shocking service!
I’m extremely disappointed with the shocking level of service from ABSA’s Deceased Estates Department. On 5 June 2025, I phoned ABSA to inform them of the passing of my father, who had a home loan with the bank. I was instructed by the call centre to email cemdeceased@absa.co.za with a copy of the death certificate and IDs, which I did immediately. I received an automated response stating that the department now uses a queuing system and my request would “enter the delivery system soon.” That was the last I heard from ABSA. I followed up via email on 13 June 2025 — no response. I called again on 1 July 2025 and spoke to a consultant named Tumi, who casually informed me that there was a backlog. I expressed my frustration, and she assured me that someone named Mswaki would call me the same day to assist. It’s now 4 July — still nothing. No call. No email. No progress. It is unacceptable that a department dealing with bereaved families operates with such a lack of empathy, urgency, or professionalism. A full month has passed with no real engagement or assistance. How is it possible for such a critical department to be this non-responsive? An automated email cannot be the end of the process when families are grieving and trying to deal with legal and financial responsibilities. ABSA — this is deeply disappointing and completely unbecoming of a bank of your stature. I expect an immediate response and resolution.
56 replies
13 months ago
Great experience with the installation of Aircons
If you are looking for installations of new Aircons, then look no further… these guys know what they are doing from the initial site visit to installation. Riwan handled the interaction well and was very responsive to my questions throughout the process. The guys that came to do the actual installation made me so comfortable because I was nervous about drilling through the walls. Seems these are are brilliant with new installations but judging by the other comments on this forum about the after-service, it seems there’s some work to be done there… but I’m happy with the installations.
0 replies
14 months ago
Great service at Steve’s Auto Clinic Kyalami
I got some great service from Steve’s Auto Clinic Kyalami… They were very knowledgeable about the car fault and were able to resolve the technical problem with Audi A6 including replacing the brakes and discs. The repair was also done relatively quick… they were verity patient with me when I couldn’t find the key for the lock nuts so they could replace the brakes. Very friendly bunch of people. Will certainly be taking my car there again.
0 replies
15 months ago
Promises not kept… full of excuses.
Do not be fooled by the pretty pictures and videos on Instagram. The marketing team is good but when it comes to delivery, you’ll be so disappointed and frustrated. I paid last year and it’s now 1 Feb. They have a new excuse every week why they can’t come to install. They only send WhatsApp messages to apologise and thank you for your understanding even though you don’t understand why they have failed you again. They set up appointments and never show up until you throw a tantrum the following day and then they apologise… It’s ridiculous. I’m so frustrated and their Manager, Stephen, just doesn’t care because I have been waiting for his call to understand what’s going on… almost 2 weeks later now and nothing.
0 replies
15 months ago
Poor Quality and Service - Regrettable purchase
Please avoid this company at any cost. The service is so bad and the quality of the product even worse. I have been trying to get hold of someone from this company and they are all ignoring my requests to resolve the quality concerns that I have raised. They make promises that they cannot keep.
53 replies
17 months ago
Poor service and slow delivery
Worst company to work with. Stay away! They make promises they never keep. Promised to deliver a dining set by 20 November, and they haven’t been providing any updates even after missing all the deadlines. Phoned them 3 weeks before the planned delivery date for an update only to be told then that they don’t have the stone top that I paid for so I had to settle with a plan B… mind you this is after 5 weeks after having placed the order, so when were they planning to tell me? It’s now 7 December and still no update even after I reminded them 2 days ago… they keep saying they are waiting for an update from production. They are so quick to take money but delivery is non existent. They don’t communicate and timelines mean nothing to them… Order at your own peril… not worth it.
56 replies
71 months ago
Discovery Insure Service Rating - Tshepo Ntombela
I would like to commend Discovery Insure and specifically Tshepo Ntombela for the brilliant service during my claim for vehicle accident repairs. Tshepo handled my claim so professionally and kept me updated at every step of the process. I was thoroughly impressed with how quick it was from the time I reported the accident to getting the vehicle assessed and booked in for repairs. Even after the car was booked in, he called me about three times to just making sure I am happy with the process and if I needed any help... Well done Discovery Insure and to Tshepo Ntombela.
105 replies
78 months ago
TakeAlot Returns process is frustrating...
Bought a "top of the range" Suunto fitness watch from TakeAlot... 5 months later the heart rate monitor gave in. Returned the item 2 months ago and has been a logistical nightmare since then. The whole experience has been frustrating: 1. The feedback and updates on the return was not forthcoming. I had to make numerous follow ups and phone calls for updates 2. Twice I was sent the incorrect invoice intended for someone else. 3. The incorrect item was eventually sent to me... I returned a black Suunto watch for repairs but a white one was sent to me. I am convinced my watch has been misplaced. 4. Took 6 days for the wrong watch to be collected from me 5. Almost 2 months now and I still do not have a watch nor a refund... 6. Was imformed 10 days ago that I would get a refund in 3 - 5 days... I am still waiting and frustrated.
0 replies
Review Distribution
5 Star
5 (38.46153846153846%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (7.6923076923076925%)
1 Star
7 (53.84615384615385%)