MN
Mpaballeng N
Active since Mar 2012
27
Reviews
0
Industries
Reviews
27 reviews2 months ago
Approved PMB, but Dr consultation rejected
Hi, I'm writing about a concern with an approved PMB claim. My mom's medical aid is rejecting a doctor's consultation visit, saying funds are depleted. However, she was admitted and discharged from hospital in Jan, before the PMB was app**** for (approved from Feb). Why is the past admission being linked to the PMB, when it's outside the approved date range?
106 replies
2 months ago
Excellent service and work!
Just wanted to say thanks for a job well done on our driveway paving! 😊 The team was on time, and the attention to detail was top-notch. Really impressed with the service and appreciate how you guys care for your customers. Keep up the good work!
0 replies
3 months ago
Allocated to a higher salary bracket regardless of supporting documents sent!
I'm writing about my mom's medical aid annual review outcome, and not happy with the result. She's the primary member and only member, and we submitted proof of income (pension grant only) to keycareincome@discovery.co.za in November 2025 (sent twice). Despite this, her premium was adjusted to the >R15000 income bracket. Could this please be urgently corrected? I'd like her monthly premium to reflect her actual income and remain affordable based on the verified proof we provided.
168 replies
13 months ago
Excellent service and honest
Excellent service from Emmanuel from SPAR- Bromhof. My mom went a week back to get spinash, most supermarkets did not have it due to the rain. Emmanuel the manager advised my mom to write in a log book her request. Indeed my mom got a call back today from the branch that she can come her spinash was in stock and reserved. Thank you and keep uo the excellent service.
0 replies
16 months ago
Happy and pleased with the service and premiums all these years
Happy and pleased with the service and premiums all these years. Rhofiwa reviewed my policy, and I am pleased. Keep it up and wishing a blessed and happy Christmas and a happy new year.
56 replies
28 months ago
Excellent service
Excellent service from Rudi Strydom at Cycle Lab Fourways. He helped me get a beautiful bike for my son. Something he has been longing for this Christmas. Rudi service is excellent and he is kind. Keep it up!!!
0 replies
28 months ago
Best insurer!!! Have had my policy with them for 7 years
Best insurer!!! Have had my policy with them for 7 years. Tholakele Mtshali helped me this morning with reviewing my policy, and I am pleased. Thanks, and keep it up!
129 replies
32 months ago
Best and excellent service from Thabo!!!
What a beautiful and fun experience we had yesterday, at Cresta brach. Thabo served us with excellence, beautiful smile and made my daughters 3rd birthday 🎂 special. Thabo has a cheerful, respectful and caring service. Big up to him and may he keep it up!!! HE EXCELLS, WELCOMING, SPIRIT OF UBUNTU AND COURTESY! All round service and food at Cresta Panarottis is excellent. We excited to get back, please sms us to advise once the jungle gym upgrade is done. We mostly came for it bcz our kids love it. ❤️
0 replies
41 months ago
Excellent service Tshepo Denga
Excellent service from MiWay retention department. Also starting from call center agents. Tshepo Denga thank you for your bubbly spirit and making a person feel like a queen. MiWay values relationship and time one has been with them and always makes means to meet customer expectation and beyond!
132 replies
42 months ago
Excellent customer service from Smangaliso Zikode - Checkers Fairlands
Excellent service from Smangaliso Zikode Checkers Fairlands. Can she be rewarded for that and may all other employees learn from her warm, welcoming character.
0 replies
Review Distribution
5 Star
13 (48.148148148148145%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (25.925925925925927%)
1 Star
7 (25.925925925925927%)