Active since Mar 2012
Upon completion of the contract it was stated that I would need to return the router to a office in Centurion. I returned my router! I was then billed R25 for a cat 5 cable.( which I did not include in the return package which is fair enough. Which means that they knew exactly what and what I didnt return) I was then billed again the R999 for the modem even though I handed it in 3 days before the contract end date. Not at all professional from Web africa. Sad to see the service delivery of Business's slowly being eroded in South Africa. First Goverment with Service delivery and now normal business. Very sad
I am a private banking client and have now sent two email privateclientsservice@fnb.co.za. I got a reply and no response further as to who my private banker is. They actually even got my name wrong. I told them I am not the person they think I am . I have been banking with FNB for over 10 years and they seem to have gotten worse. They change Private bankers on a semi regular basis. I am still unaware who my banker is as they never make contact to even check if I am happy and when I do need them they dont reply to my email adequately on privateclientsservice@fnb.co.za. Please regard this as notice to cancel my FNB membership and move over to Discovery
New APP is a total Disaster. After making the requirements on the 900 points for more than 90 plus weeks I know have missed it for 2 weeks. Still cant add workouts. Called call centre. That didint really help. If this continues what is the point of being on Vitality. Use to be amazing.
Good day Checkers. Thanks for making life in this pandemic so easy for us with sixt 60. The only reason you didnt get five stars is because as a loyal customer I am unable to take part in all the xtra savings deals on sixy 60. Please can you try and get that added. That will be the cherry on the cake. Thanks again
Mweb use to be great , I have over the last week put in two complaints about line speed being a third of the Speed I should be getting 33mbits in stead of 100mbits/sec) I have put in two requests for technical assitance on the platform and tried to call three times but the system wont take my ID or phone number!!!!!!!!!!!!! It then cuts me off.
Two weeks ago I raised two queries on there call system that doesnt allow you to speak to an operator. No call back as promised on the system for both queries. Welcome to FNB!!!!!
Tried 7 times to call Is there something else i CAN HELP YOU WITH!! It wont let em talk to a consultant. It keeps on telling me I have send a link to your Banking app. Why when I want to speak to a Consultant will it not allow me to get past and speak to a consultant. I tire to speak to the computer generated voice 7 times on 3 different occasions. What a absolutely useless system that really doesnt work and is very very frustrating to the person calling. CAN SOMEONE PLEASE CALL ME.
I went to your Checkers Raslouw store today. Your advert brochure collected in store states " buy any 2 nivea sunlotions and get the cheapest Free" This means buy 2 as it states and the cheapest of the two is free. We tried to buy four and they stated that you had to buy three and that the cheapest of the three are free. This is NOT what the advert says. We were also treated badly by a helper called Reneilwe who was rude and shouting at us and stating we cannot have it for that price. But that is not what the advert says. Clicks advertises as 3 for two . Yours stats buy 2 not buy 3. We wanted Nivea sun-kids colored 50 plus 200ml. This what we wanted four of. They had supply there. Please contact us to rectify this.
Can Ubereats contact me as to false adverting and free deal that wasn't free so we can sort this out please. I ordered food the other day and September offered a free month of deliveries and then I got charged R50. I also purchased food that said Medium and was charged additional amounts to upgrade to medium?
On the 16th July I cancelled two numbers that had finished there contracts. The top ups were meant to go to Prepaid. One of them went to prepaid. 0662465658. The other one they did not cancell and I only found out when I got an sms to say they were going to bill me again the following month. I then tried to call the call centre three times and the line keeps on getting dropped. What is happening. I cannot even call for them to pull the tape and see that I wanted both numbers cancelled. The number that still needs to be cancelled is 0662504930. My account is ****** My contact number to confirm that you have sorted this out is 0846794227. Please can you see that this is done so I dont pay for another month.
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