AA
AM A
Active since Feb 2011
27
Reviews
0
Industries
Reviews
27 reviews10 months ago
Pathetic accounts department
Since when has DSTV become so needy and in desperate need for money? We pay our account and have been paying on the 27th day of each month for many, many years, yet this morning we get notification that our subscription has been paused due to non payment. What a joke? Really? Should we rather just cancel and stay with Netflix and all our other streaming channels? Don't antagonise the only few subscribers you have left DSTV!
0 replies
10 months ago
Children running this establishment
What an unpleasant experience at a restaurant we enjoy visiting on a regular basis. On Saturday 28 June, we made a booking next to the fireplace for 6 pax at 13h00. Upon arrival, we were seated behind one of the fireplaces. I voiced my displeasure to the waiter as we specifically requested being seated next to a fireplace. A young girl by the name of Eva, who looks 15 years old, came to tell me that they had other bookings before ours. I asked her why we were then not told this when we booked and she told me that we made a mistake when booking as there is a special way to reserve a table next to the fireplace!! I pointed out to her that the person taking the booking should have asked all the right questions as I was not aware that there was a 'specific' way to ask to sit next to a fireplace other than the way we did when the booking was made. At this stage I was really irritated as we were standing around, looking like fools. Eva got very abrupt while speaking to me and I told her that she better change her attitude as I was not averse to creating a scene in public. She rolled her eyes at me, walked away and said to a waitress closest to her to deal with me as I was being a b&tch! Really??? Why are children allowed to run an establishment such as this with no adult supervision anywhere around? One of the waiters close to us then told us she was clearing a table out of the doorway area and that we could sit there. If my husband did not concede to moving to another area, we would have left the restaurant. Needless to say, out of the two fireplaces which were supposedly booked, the one was partially occupied by two adults when we left at 5pm and the other tables at the other fireplace were still deserted. They may have booked for later, but that is not the issue here. The issue is the treatment by a girl who clearly has no people skills but marches around with a clipboard, trying to bully upset patrons into submission due to her not having proper experience in this industry. I did not appreciate her attitude at all. Totally unprofessional and she needs to have more training to handle patrons at your establishment. I don't care who is right or wrong, but patrons should be treated with the necessary respect. A simple, we are so sorry, we can move you to a spot that is not in direct wind from the door and get you settled there, would have worked for me. That's all. Not roll your eyes and then whisper about me to another staff member. She is no asset to your establishment. If it is cheap labour because of her age, rather invest in paying a more experienced person as your business will benefit from that far more than having children mess it up for you.
0 replies
15 months ago
Pathetic customer service!
What pathetic service from Leroy Merlin in Greenstone. Ordered a freestanding bath and dealt with Itumeleng on 18 January. We told her we needed the bath as construction has already begun. No feedback, no bath, Leroy Merlin just took our money and now we are battling to get the bath. We want our money back, but that seem to be a whole new battle on its own. PHONES GET CUT OFF AS THEY CLEARLY DON'T KNOW HOW TO DO THEIR JOBS. Please just give us our money back!!!
106 replies
18 months ago
Terrible service from Smack Pizza Harvest Place
First time we ordered, the pizzas were dropped by the Uber driver. Tonight, it says the Uber Driver Marijata Foster delivered the order early, but we did not receive it. What is going on there????
0 replies
20 months ago
Poor service levels
For the past week I have emailed Premium banking, followed by the ***** department and this morning the Complaints department, but my mails are blocked. What on earth is happening at ABSA?
53 replies
22 months ago
Exceptional service levels!
Thank you to Jason Bezuidenhout who was most efficient and helpful after an attempted hi-jacking recently. I was a bit frazzled, but he responded and assisted with my claim so quickly and made the whole process to have the broken windows repaired so easy for me. Thank you Jason!
53 replies
24 months ago
Voucher ****!! Please be alert!
I received a R750 voucher from Tiger Wheel & Tyre for Isabella Garcia products. I tried more than once to place my order, but it keeps getting rejected. I emailed the company, but not a word from them. Is this a ****?
0 replies
26 months ago
Useless
I wish another company with more competent staff can replace Digicall. They either do not answer their phones, or they provide you with outdated information for their assessors, OR they give you incorrect information regarding your claim. Our current APPROVED claim is a NIGHTMARE thanks to Digicall.
56 replies
26 months ago
Pathetic service levels
Pathetic! I pay for insurance yet when I experience a hiccup with a claim, neither Naked Insurance, Digicall, nor the contractor has a clue what is happening. Very disappointing, especially since my premium was increased this month, was deducted successfully this morning, yet I reach out for help and no one is there... I changed ALL our policies to Naked Insurance but now this is the level of service I receive?
168 replies
27 months ago
Poor service levels!
Come on ABSA, when are you going to provide proper premium banking services that are the same as other banks? Why can other banks assist me quickly to order a new card and have it delivered, yet after numerous phone calls, I am told to go into a branch. We all know that this will result in four unproductive hours of standing in a queue when other banks know how to treat their clients! I am NOT happy!
116 replies
Review Distribution
5 Star
3 (11.11111111111111%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (3.7037037037037037%)
1 Star
23 (85.18518518518519%)