VH
Vickesh H
Active since Apr 2012
15
Reviews
0
Industries
Reviews
15 reviews1 month ago
They are very efficient and know their products well
They are very efficient and know their products well. Friendly and helpful. A special thanks to Sunica Geldenhuys for her prompt service.
1 reply
1 month ago
MTN Took R459 for Data Bundle Their Own App Could Not Deliver
So let me get this straight, MTN. Your app allowed me to purchase an 80GB Day + 80GB Night bundle for R459, happily took my money immediately, and THEN sends me an SMS saying the transaction “cannot be completed” and I must call 135. I call support, only to basically be told: “Sorry for you. Contract users can’t load that bundle.” EXCUSE ME? If contract users are not eligible, WHY does your app allow the transaction to go through in the first place? Why was there no warning? Why was the payment not blocked BEFORE debiting my account? This is exactly the kind of anti-consumer nonsense South Africans are tired of: • Taking payment for a service not delivered • Poor system controls • No proactive customer communication • No immediate refund process • Support agents acting like customers must just accept losing money The issue is not only the money — it’s the principle and the shocking customer experience. Either: 1. Load the bundle I paid for, OR 2. Refund me immediately. Otherwise I will be escalating this to ICASA and every relevant consumer protection channel. Do better, MTN South Africa.
0 replies
2 months ago
Title: Sixty60 App Misleading – No Store Info, Forced Multiple Deliveries
Hello, The Checkers Sixty60 app does not show whether items come from Checkers or Checkers Hyper. There is no warning when adding items, and only at checkout do you find your order has been split into multiple deliveries with separate minimum spends. This forces customers to remove items and re-shop, wasting time. Why is there: - No store indicator on product pages? - No warning before splitting deliveries? - No option to shop from a single store? This is misleading and needs to be fixed urgently.
0 replies
18 months ago
Sole couture is *****ulent
This online business is a *****ulent one that ****s people. Do not buy from them. All 3-5 star review are ****. The users only have one post and it’s to promote this ****mer. https://solecouture.co.za/ Do not purchase.
0 replies
26 months ago
Great service and workmanship
Approached 123Net for fibre installation. Pravesh and Megan were very efficient and co-ordinated my installation within 24 hours. The workmanship was great from the technicians Stephan and Donovan. I would highly recommend them. Keep up the great service !
0 replies
41 months ago
Pathetic bank
Went into the Chilli lane branch on 09 Jan 2023 to get a youth card for my daughter, Rebone was not able to do it and said she will sort it out and revert. Till date no one has bothered to communicate the status with me. FNB is a poor excuse for a bank, even on the business side the service is the same. Now my 6 year old thinks ive lied to her about getting her a card.
1 reply
58 months ago
Excellent Service from Rugged Transformations
I had my pool recently renovated by Anton and team, their service, workmanship and pricing was exceptional. They deliver what they promise and are willing to go out of their way to ensure that you are happy. This is very refreshing to engage with a business with high level of customer service. After previously spending a fortune with other companies, receiving quotes up to 4 times more than what was quoted by Anton, my pool was finally renovated to perfection. I highly recommend their services.
0 replies
70 months ago
NavCar Licence Renewal Poor Service
I completed application for my Vehicle Licence Disc renewal on the 25 August 2020 and included the requested documentation. I did not hear from anyone to confirm receipt, the app was not updating the progress so I had to follow up. On 31 August 2020 I get a reply from Mary informing me there is a delay and that request her colleagues to assist "@Chante Haywood and @lizad@roadprotect.co.za , you will see below that client has used the correct process to send documents, but they have still not been marked as received. Please advise if all documents have been received and no amendments are required?" Sep 1, 2020, 11:22 AM - No feedback, so I followed up Sep 4, 6:49 AM - Confirmation that documents were received 7, 2020, 12:05 PM Liza Human - "Thank you so much for the documents. They are being processed and we will keep you updated as to when we receive the license" Sep 8, 2:11 PM - Me to Liza "I got notification that my licence has been renewed successfully and the courier info will be sent to me. Following the above I receive a notification that it has been blocked. See attached Can you assist with clearing this up?" Sep 8, 2020, 2:20 PM - Vicky "@Nellie Botha please can you provide the reasons why the licence has been block" I follow up for two days and not reply till Sep 11, 5:55 AM - Vicky - " @greig@roadprotect.co.za please can you urgently assist. Client needs to understand what is blocking their renewal. We have not received feedback on this." No reply since this last communication Sep 11, 5:55 AM, I have sent multiple emails. On the FNB APP it showed as licence renewed, then oddly enough a day later it was “Blocked at Courier". I have made many calls trying to get help, eventually I sorted this out myself, which I should have done initially, I just did not want to risk being in a long queue at the post office. So much for that. I tried escalating this to Private Banker Laura Sharp, she is almost always not available from my previous experiences. Her auto reply has this " Escalations can be directed to our Sales and Service Manager, Cynthia Vilakazi on 087 577 7911." The number does not seem to work. I sent emails to care@fnb.co.za and still no replies yet. I paid for the above service which ended up being total waste of time and money, I would not recommend using it based on my experiences. Total disappointment with FNB overall and I will be moving to another bank. Apologies for the long post but I feel it’s important to show the time frame.
1 reply
95 months ago
KFC Grayston - Pathetic
I purchased some meals from KFC Grayston in Sandton on Saturday - 26/08/2018 @ around 18h00 I ordered the ffg-: 1 x Zinger Wings Lunch box (Fries and Coke) 1 x Streetwise 3 - Requested Side Breast, Wing and Drumstick (Chips incl) 1 x 4 Dunked Wings 1 x Sprinkle Pops 1 x Snack Burger The problem's-: 1 x Streetwise 3 - Incorrect pieces provided 1 x Sprinkle pops (No Sprinkles) 1 x Snack Burger (Not provided) The pops and Snack burger was for my 2 year old, she did not get her meal. I tried calling the store on ********** numerous times since Sunday, the phone is just always engaged. The jol goes on... I will not patronize KFC going forward based on my experience,
0 replies
Review Distribution
5 Star
5 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (6.666666666666667%)
1 Star
9 (60%)