IM
itumeleng M
Active since Apr 2012
52
Reviews
0
Industries
Reviews
52 reviews4 months ago
Dishonest insurer!
I've called in twice already to have my premium decreased which is always refused despite a lot of positive factor e.g being accident free last 3years , not missing a premium but what irritates me more is each time after being denied a lower premium i always find that the consultants always change my cover without informing me during the call. They increase the excess , remove certain details and decrease my vehicle hire days without informing me. I only see this days later when I get a chance to go through my policy documents. This is insanely wrong! Most definitely shopping around.
109 replies
8 months ago
TERRIBLE CLAIMS SERVICE OR RATHER NON EXISTENT SERVICE
I regret taking up the VALUE ADDED PRODUCT for warranty cover. There is absolutely no support no communication at all from 1st for women from 1st day lodging a claim either the acknowledgement of the claim. They only have afew service providers they use in my area and those are the worst. I called in 26th August 2025 complaining of all these problems and was promised assistance and to date nothing. And this is just for a window God forbid it was for extensive repairs.
54 replies
9 months ago
Worst insurer!
They give the worst service ever! I've tried 3 times to get a premium review and on all 3 occasions I'm discouraged by their consultants. I eventually managed to get it lowered early this month July only for them to increase some 10 days later claiming it's my policy anniversary but that is only in September 2025. It's a R500 increase! Insane! I'll be shopping around.
53 replies
11 months ago
Dishonest service!
Their drivers are dishonest. I was expecting my parcel 12 May 2025 then the driver calls me from 013 656 4023 at 15: 50 pm telling me he will deliver my parcel 13May 2025 reason being he is tired! Then when I track my parcel it says I missed my parcel 12 May 2025 because I wasn't home. I see it's RAMs MO, it was still not delivered 13th May. Pathetic!
58 replies
16 months ago
*********** SERVICE!
I called and spoke to Karabo about being unhappy about paying for a value added product for my vehicle shortfall cover yet I have no documentation proving such! I've been paying since September and to date received nothing. She confirmed an incorrect vehicle covered in angrily requested for it to be changed and she confirmed there won't be a change in premium then she got a Nolu to call me she then tells me she has fixed the type of vehicle covered and that increases my premium! Nonsense! It means I've been all along paying for an incorrect vehicle due to no fault of my own, I've tried several times to get them to send me documentation and to date nothing received! Such service is pathetic!
56 replies
19 months ago
Claims advisor off so claim stalls
I claimed for my tyres and rims and the claims advisor Palesa Kekana informed me I didn't pay my premium which I did pay for the period she then said she will check and will give me feedback then she closed my claim. I followed up everyday with response being she is still waiting. Even failed to call back as she promised. Now she has been off and I'm receiving no help only thing they confirm is yes mam your premium was received and then my claim??????
106 replies
19 months ago
GW DISAPPOINTMENT!
This Miway appointed service provider has disappointed me. I'm still sitting with my broken TV set waiting to be collected by them for 5 days....I will look for my own repair service
0 replies
19 months ago
CAPITEC I WANT MY MONEY!
I purchased data via mtn app and paid with my capitec account on the 27th September at 05H59 am . To data I Don't have data mtn claims to not see my transaction. When I follow up with capitec it shows the money hasn't been released or cleared by capitec and the same capitec wants mtn to prove that funds were not received yet they admit they were not released to mtn . CAPITEC I WANT MY MONEY...
53 replies
21 months ago
Excellent work
Please pass through my gratitude to Mp glassworks in Delmas especially Eben and Besuthu for the excellent work done on my vehicle! Thank you
0 replies
26 months ago
Stellar job!
The pharmacist Jabulile Xaba at Medirite Secunda inside Checkers hyper is a STAR. Always going above and beyond helping. She is the friendliest too. Well done sis!
0 replies
Review Distribution
5 Star
11 (21.153846153846153%)
4 Star
2 (3.8461538461538463%)
3 Star
1 (1.9230769230769231%)
2 Star
13 (25%)
1 Star
25 (48.07692307692308%)