Active since May 2012
very quick and easy to use, can only recommend.
Ordered Dash Cam for my car and received an excellent service, Garrick will get out of his way for delivery and installation. can only recommend.
I recently booked an overseas holiday and Cruise with Imagine Holiday and was assisted by Toni Atanassov. I received an excellent and professional service. Thank you for the valuable advice when responding to my various travel ideas and dates. Toni it was an absolute pleasure to deal with you. I can only recommend you and Imagine Holidays to anyone planning a Cruise or a holiday in general. My thank you also goes to Brenda who assisted me with the transportation arrangements between the various stages of my travel. You both are a great value and asset to the company
A big thank you to Mrs Mmatshipi from Nedbank Mall of Africa for assisting me with the change of branches for delivery of documents and cards from NB Boulders to NB Mall of Africa. Mmatshipi’s assisted to a problem speedily and professionally. She is definitely an asset to Nedbank Mall of Africa and I hope your superior’s value and appreciate you.
I visited Standard Bank Branch in Sandridge Square/Midrand. The friendly and prompt attention at the entrance, was absolutely impressive. Simangele assisted me patiently and led me through the registration process on my Cell as well as at the E-Center. I received a great customer service all along. Thank you Simangele may you be recognized for the good work you do.
Opening an Account at Standard Bank MoA with Andiswa Mayekiso was quick and easy. Thank you Andiswa for your assistance and advice in choosing the right product for current and the future, Thank you as well for your patience and understanding. Great Service
My email was attended to quick and to the point. Absolutely excellent service. Kovilan Nagia very seldom received such a great service
I informed my then Portfolio Manager on the 28.December 2019 that my Cell phone Samsung Galaxy S7 edge had fallen in to the water during a manicure session on the 18 of December 2019, an official claim had been send to Marsh in January 2020, This is now over 2 years ago and I still struggle to get paid although the cell was listed on my insurance policy Oct.2017 and for whatever reason changed from a S7 to a J7 and all the details and no’s were forwarded to Marsh with the claim are still the same. The fact, that Marsh had split they admin and moved it to Discovery may have caused a problem with their admin side, but why making their problem my problem. I have been following up with ANNA MABENA, LEBOGANG NDABA, BILLY THABANE, DAVID MICKLEWOOD and many others, but nobody could be bothered in taking action. I have learned that in fact no claim was lodged with the actual Insurance Company. Communication and feedback had generally be very slow or non-existence but since the split there is nothing at all. Phoning them is a challenge as no one ever answers there phone. I am a client of Marsh Africa for +/- 20 Years and cannot believe the drop in service and communication.
I wish to mention the excellent service provided by Momentum Insure. Claims Consultant – Contents & All risks claims, Mr. Karabo Molokomme kept me informed from the day my claim was submitted, the whole process went without any delays and was handled very professional. After submitting our claim via E-mail, I received a claim number, and short after our claim was allocated and I was contacted by a consultant to inform me of the documentation required. The whole process went smoothly and communication was at its best as I was always kept up to date with proceedings. I can only recommend Momentum insure and its professional and qualified staff.
Prime Meridian Direct cancelled my PRIME LIVING CoverGrow policy on the 25-02-2020 with effect dated 31-03-2020. I never missed a payment since the start of the policy 3 month short to 5 years. What regulatory changes could that have been, no further information and details where given to me from the broker Prime Meridian Direct. What did they know already end of February, did they prepare then for Covid-19. I am 67 years of age and because of the age a higher risk factor in covid-19. does this allow them to cancel my insurance.
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