BN
Babongile N
Active since May 2012
14
Reviews
0
Industries
Reviews
14 reviews10 months ago
I just spoke to Thabiso who assisted me with reviewing my monthly premiums
I just spoke to Thabiso who assisted me with reviewing my monthly premiums. I’m happy with how he assisted me and the level of professionalism and respect he gave me.
53 replies
50 months ago
It’s time to say goodbye
I bought a perfume that smells nothing like what it should be. I bought it on promo at Woolworths Richard’s Bay. I went back to the shop to lay a complaint and was treated like I’m crazy. The lady I spoke to is Nondumiso from the perfume section. She just called me today asking me to come back to collect my perfume cause there is nothing wrong with it which means really I’m crazy. I don’t want it anymorw and would appreciate my money back. End on this month I’m also closing my account of more than 18 years for making me a fool.
0 replies
52 months ago
False Advertising
2021 November me and my boyfriend we bought 9 KIC freezers for our supply business from Pick n Pay. 4 from the branch is South Coast and 5 from Hyper by the sea in Durban North. It was a hustle for them to keep up to promise of giving each customer a 2kg frozen chicken braai pack as advertised. I took delivery of the freezers without any chicken. I chased around until I was given thanks God. December came and again no chicken, January again, nothing and this time NO it's not that they are out of stock but our Smart shopper cards don't have these specials loaded. Summary is, we still have all 9 freezers sealed and all receipts, if Pick 'n Pay is not willing to honor their advertising, we are happy to return them all. That is R3999x9 and I will use my bakkie to return, I don't mind.
53 replies
74 months ago
Dissatisfied
I've claimed on my provident fund and have been requesting follow up or some sort of feedback but my emails are not being attended to. I know my claim is with Tshepo but he is not responding to my email. I spoke to him last week (flat tone, witj no interest) and he had promised to call me or provide feedback by Monday via email (a day before yesterday). I'm panicking and he seems to be not interested in the matter. I'm very disappointed. If you check his inbox, the e queries and claims email, you will see that it is flooded with my requests. My email address is Babongile.Nhlapo@gmail.com. I've requested numerous times for someone to call me, only once a Manager called and assured me that I should have my money by the 30th of March, guess what... I'm still waiting. Please call me on 0847771836
105 replies
78 months ago
Unable to get hold of Kerry McClelland
I'm desperately looking for this company and their contact details. I've tried calling 011 8080300 and 0793555901 with no success. I've tried emailing kerry.mcclelland@sacoin.co.za and my emails are not delivered.
0 replies
78 months ago
Impressed.
12 November I had a horrible experience which I will not bore you details. I dealt with a number of people from Zimbali who were passing the bulk. This was up until I was redirected to gentleman by the name of Jarryd Lind who handled my complaint within 24hrs. This is excellent customer service. The manner in which he dealt with my complaint gave me confidence in using their services in future. He was polite, he spoke to me with such respect. He also kept his promises. As a customer this is the kind of service we expect from any institution that deals with customer on daily basis. My journey with Zimbali on this event started of horribly bad but ended with a smile. Thank you Jarryd Lind.
0 replies
102 months ago
CLAIM NOT FINALISED
Name: Babongile Nhlapo ID: ********** 656089 Policy number: ********** Vehicle: Hyundai i20 I first contacted CMC collusion on the 14 of September regarding a front bumper claim that I needed to claim on. New Trend one of their service provider sent them my first quote on the 12 October 2017. The second incident happened there after when Durban was hit by a hail storm. The quotes for the rear bumper were submitted on the 14 of November 2017. I then visited Shades Body Shop who submitted the claim on the 13 of November for both front and rear bumper. Regarding this claim, I had spoke to Mohammed, Kelebogile and Yasmeen. After countless attempts calling the Call Centre to get feedback on this claim, I later received an email on the 29 November 2017 authorizing the second claim. The reason why the first claim is not finalized has not as yet been communicated to me. NO one seem to care. On Monday Shades Body Shop is expecting me to come and leave my car for the repair of the 1 claim that has been approved. Should the second claim be approved, I do not have the luxury of a courtesy car at the time the car is sent for the repair and will be using public transport. ITs not fair to have the car take twice during the festive season. Should the claim be declined, CMC would please need to explain HOW? since they jumped and approved the 2nd claim first instead of the first claim first. This inconvenience will result in CMC paying the required amount straight into my bank account and I will then have to repair the front pumper WHEN its is convenient to me. I'm disappointed. I've used the services of CMC before on my previous car the Ford Figo and had never experienced any problems as such. My emails have been sent number of times to : ********** ********** and ********** Recently I used **********
105 replies
106 months ago
FAIRNESS
<p>I recently contacted MiWay when I had a breakdown 2 weeks back. To cut the long story short, they acknowledged a mistake they had made within 24 hours, they called me back and offered me a refund. I was a bit unsure if they will keep to their promise, instead of transfering funds into my account, they promised not to collect my July premium. I was so impressed to see that they kept their promise. Thank you.</p>
135 replies
109 months ago
STAR FAULT - 031 9072360
<p>In March one of our neighbours bought sand and the sand truck yanked and pulled the Telkom cables down. Unfortunately for me, it also pulled down the cable pole outside my house. The pole has been lying there blocking me access to use my drive in ever since then. I called your office on the 27 of March and was given a reference number 17/03/27 81856. I told myself to be patient but was amazed to find that a week later still no one came to assist. I called again and was given 17/04/06 86636. Now its been over 2 months and still no one has came. Today i called again and was given 396CNZ100517. This is not fair. My day pays a year subscription for his line and has had no joy not over 2 months. I on the other hand am being inconvenienced by the pole blocking me access to our house. To my suprize my neighour who's line was also pulled down has now beeen connected. What even more puzzling is that, their line is now running accross my house to the 3rd house pole. Another future harzard. What will happen if i chop down my tree that yourl have used to support this cable? Can someone please call me on ********** 836 and explain what is happening. I have an 87 years old elder in the house Mr JM Nhlapo the account holder of ********** 360, who is depending on this line for emergencies. I'm very dissapointed.</p>
112 replies
132 months ago
Enough is enough
WHY is it so hard for CellC to refund me my money? Why do I have to go through this every month. Its almost end of half the year and we are still talking about the same thing over and over again. Please cancel this contract if its going to give me endless headaches. <br> <br> From: Babongile Nhlapo <br> Sent: 29 May 2015 12:27 PM<br> To: 'Escalated Queries'<br> Subject: RE: Hello Peter<br> <br> Thank you for your reply <br> <br> BUT I still have not received this payment. Do I need to do anything else to have it processed? <br> <br> From: Escalated Queries [Email Removed] <br> Sent: 19 May 2015 08:44 AM<br> To: Babongile Nhlapo<br> Subject: Hello Peter<br> <br> <br> Good day <br> <br> Thank you for bringing the matter to our attention.<br> <br> Please allow me to apologize for the refund not being processed initially. The request was sent to our billing department and there seemed to have been a system error at the time they processed it. I have received confirmation that they have processed it and it will reflect within the next 3 working days.<br> <br> Again, please allow me to apologize for any inconvenience this matter may have caused.<br> <br> Regards<br> Danielle Abrahams<br>
76 replies
Review Distribution
5 Star
3 (21.428571428571427%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (50%)
1 Star
4 (28.571428571428573%)