DS
David S
Active since Jun 2012
14
Reviews
0
Industries
Reviews
14 reviews40 months ago
Sixty60 Cancelled order not refunded
My wife placed an order of R1,187.27 on 21/12/2022. The money was deducted from my account and then the order was cancelled. Since then the money have not be refunded. She contacted the call centre and was advice that it will be refunded in 48hours. This is amount is outstanding. It was also not left as a credit on the account as orders placed thereafter was also deducted.
0 replies
44 months ago
Ignore all correspondence and refuse to assist.
I have wrongly paid my insurance into Hollard Life instead of Hollard short-term insurance. I have now been struggle since 11 August 2022 to recover this money. Nobody at Hollard is willing to assist me. I am sending e-mails daily to inquiries and complaints and nobody is responding back. The call-center is also incapable to assist me. R11000.00 is a lot of money to ignore and then still operate with the knowledge that you are not insured. I have never experience a company so bad that they willingly ignore all your correspondence.
222 replies
87 months ago
Empty promises and no support for a non-functional CAT Phone
After the purchase of a CAT S60 end of last year 2018 it kept on giving me problems like freezing and restarting every couple of minutes. I reported it to support@catphones the beginning of January 2019 on which the first response was that it is due to one of my applications. They advised me to operate it in "save mode" to eliminate all the applications but even this did not help. They then advised me they will come and collect the phone and repair accordingly. It is now the end of February and after numerous e-mails to Neave at support they still did not collect the phone. I now had to purchase a new phone to conduct my business.
0 replies
88 months ago
No delivery and shocking service
I have posted a complain earlier this week about a delivery that is now outstanding since 6 December 2018, to date after spending a sending E-mails to Riaan Kleinhans ( International Hub Manager ), I am still no closer to resolving the issue. I have never experience in my life the level of incompatibility as I have found with Skynet. This is truly shocking.
0 replies
88 months ago
Waiting for a delivery for more than a month!
I have now been waiting for a delivery from Skynet since 4 December 2018 that I required before 16 December 2018. Nobody in Skynet are willing to assist me on my order from the UK to South Africa ********** 19576: Ellie Jones, Pieter van Wyk, Dalene Sithole, Anton Maartens, Riaan K.
0 replies
88 months ago
No delivery of purchase goods
I have placed a online order with Fruugo on 26 November 2018 for items required by 16 December 2018, it is now nearly 2 months later and I still did not received my order. The only response I receive from Fruugo is that the delivery is with my local delivery depot and will be delivered within 48 hours and this is not happening. They also claim that they were waiting for information, which is also not true as this information was forwarded to them in December 2018. There is absolutely no support from Fruugo after they received their payment and I will never again make use of this online service again.
0 replies
89 months ago
Pathetic service and administration from Tracker
After reporting them a couple of weeks ago on hellopeter for not responding to a request to fixed a unit that did not operate for one single day after installation. I had to make use of an alternative service provider. The unit was also removed by Tracker and therefore cancelled all contractual comitments between us. I now have to struggle with threatening sms that my account is in arrears. At the call centre they advise me that their is a note on my account that the account is up to date but I am still receiving sms advising me differently.
210 replies
90 months ago
No support or service and illegal financial actions
Tracker installed a new tracking device in my vehicle on 16 November 2018. Since then the unit was not operational and after numerous phone calls and emails I have still not receive any feedback or support. I now had to install a unit from another company to make sure that my Insurance do not lapse. On all the calls to Tracker I am being advised that I will be liable for a cancellation fee for a unit that was never operational and a support team that was never prepare to assist me. Although my account with them are in a debit amount they are illegally placing a debit order on my wife's account without her consent.
315 replies
104 months ago
No service at all
It is with regret that I have to write a negative report on the same company within a couple of weeks. After I had delays with the sale of my vehicle and therefore lost money on the settling amount, due to delays from Webuycars, I am now struggling to get hold of my change of ownership papers. I have send several E-mails to Gerrie Coetzee requesting the papers, without any success. I really get the idea that customer service is not very high priority to Webuycars.
56 replies
105 months ago
No service at all
I made contact with them on 14 August 2017 and the next day Pierre vd Westhuizen came to see me and within 2 days we agreed on a price for my vehicle. It is now 29 August and after numerous cancelled appointment and postponements the deal is still not settled. I had to on 3 occasions get settlement letters from the bank to try and speed up the process, due to the delay I am no losing money from the original settlement to now. I have tried to make contact with Fred Kalp, Pierre manager without any success. They also refuse to put my calls to John Mills the General Manager. Extremely unprofessional service.
122 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (28.571428571428573%)
1 Star
10 (71.42857142857143%)