BK
Barry K
Active since Jun 2012
8
Reviews
0
Industries
Reviews
8 reviews2 months ago
Messed up shipment and ignored on refund request
I am a long time customer that send at least 2+ packages a month. I currently have an issue where I booked a locker and when I tried to deposit, despite having to return multiple times due to no space, the locker then shows the PIN does not exist. I logged this with the chat help desk and eventually found out that my Waybill was used with another package, not even sent from my area let alone province. I had to book a new shipment to get my package sent to the recipient. I need to get a refund form the messed up shipment, but am now being ignored on all channels of communication. If I cannot get any answer or my refund I will log this with the Courier Ombudsman. Probably start using Postnet again as you don't have to worry about lockers having no space.
0 replies
14 months ago
False advertising!
I ordered two screen protector and the advert shows how easy it was to apply. I received the order in good time. I tried the one for my Galaxy S23 Ultra and I am extremely unhappy with it. Its nothing like the video at all. 1.) The instructions are terrible. There is no dust removal slip as mentioned. 2.) There are steps that are not mentioned like the plastic covering on each side of the protector that need to be pulled off manually. 3.) Once I was able to place the screen protector on the phone, I see it has a visible circle over the are where the fingerprint scanner is that can be seen when the screen is on. This is highly annoying. 4.) The phone does not recognise my fingerprint with this screen protector on. I send and email, tried the Instagram and Facebook chats and even gave a 1 star rating on their survey email with my reasoning as above. They flatly ignore you so you can't even request a refund. At least I have enough proof to log a dispute with my bank.
0 replies
16 months ago
Do not order from the Owala South Africa Website
As per the other customers I placed an order and have been waiting over a month. I finally got tracking details but they are just as useless. I emails the actual Owala company and they could not find my order on their system and said my order my did not appear on their system, which may indicate it was placed on an unofficial website. Stay away from Owala South Africa website!
0 replies
66 months ago
Pathetic support services
Pathetic support services. I have a Canon Pixma 7240 that I have for the sole purpose of printing CD label as it has a CD printing tray. I always used the CD Lablel software that was supplied with the printer on my old Windows 7 PC as it is not compatible with Windows 10. Now that my Win 7 PC has died I am an able to print onto CD. I contact PartServe as they are the Canon agents and all they could keep telling me was where to download the drivers and other software. Not what I was actually looking for, which is Windows 10 compatible software to print label on to CDs using the CD tray. They help-desk agents seem to be programmed bots with only a limited set of responses.
0 replies
67 months ago
Top Service from GYB
I received my order from GYB yesterday and am very happy as always. Every time I order online, I have no worries and I will get it in good order.
0 replies
74 months ago
Still being billed for Beame contract that should be cancelled.
I was looking into trading in my car, so I looked on the website for email contacts and found the Customer Service and Tracking-Empire email addresses which I sent my query to. I was contacted by Shawn from Tracking-Empire sales and was told, via email, that the Beame tracker contract in my current car would be cancelled if I took out a new contract for the new car. I did this and traded in my car at the end of Jan 2020. I have since been billed and money debited from my account for both the old contract and the new contract in both Feb and March 2020. I have sent numerous email about is and the only reply I have received in a reference number. I want someone to contact me to resolve this and refund the two months debit orders.
315 replies
122 months ago
Again not feedback after reporting on Hellopeter
I logged a complaint and was promised feedback. Another week has gone by and I am still waiting.<br> <br> http://hellopeter.com/telkom/complaints/no-stock-after-waiting-almost-a-month-for-feedback-2003138
75 replies
122 months ago
No stock after waiting almost a month for feedback
At the beginning of March I applied for the March special for the Mifi device with 5GB data at R99 per month. Not hearing anything for about a week a used Telkom's useless online chat to enquire if I could go to a store to get this. I was told it was only an online deal and they would get an online sale rep to call me. We received a call today 29/03 to say there was no stock. Sorry. I can understand the concept of \while stocks last\" but when applying at the beginning of the month when the deal starts it is ridiculous to not get stock because you are only attended to at the end of the month."
75 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (25%)
1 Star
5 (62.5%)