AM
Andrew M
Active since Sep 2009
19
Reviews
0
Industries
Reviews
19 reviews13 months ago
Support habitually mishandled arrogantly
This review is for Takealot’s support team. While the service is normally good, they habitually seem unable to understand the problems that I have when an issue arises, which s too frequent. Their support staff refuse to engage or address the problem, and issues are not resolved. Their support staff support staff attitude is one of arrogance. They reduce to resolve my Takealot More subscription error, and continue to over-charge and charge multiple times for the same thing, without recompense.
0 replies
25 months ago
SCA M - Company does not exist.
THIS IS A ****. The company does not exist, and are not at the advertised premises. It seems that their testimonials are also all ****. DO NOT PURCHASE from this company!
0 replies
26 months ago
Zero accountability, ************* ******.
Bought a Dremel tool from Communica, last product in shop in an unsealed box. Turned it on at home, smoke came out. Unit was returned unused within hours of purchase. Was told would have to be evaluated by supplier. The replacement was rejected, but it came to my attention that the supplier was not told the full story, there was concealment by Communica. The end result is that I have been duped by Communica, who have destroyed a 35-year relationship in seconds. It is clear that this company cannot be trusted.
0 replies
45 months ago
Sage web service insecure and dangerous
Sage support are unable to address issues reported, and simply respond repeatedly with parrot-fashion responses unrelated to the incident. Their e-mail is not setup correctly, and is not secure - web-hosted services do not allow me to correct this. This is a serious security issue, which should disqualify the service from being used as an accounting system. I am left with no choice but to move, in the absence of a resolution to this problem.
268 replies
46 months ago
Gross incompetence and obstinacy from Axxess staff
One week after a so-called installation of an Openserve line, and Axxess cannot get it working. Boniwe is one of the agents that have REFUSED to connect me to a manager, or escalate the problem. I have 97 routers at various locations around the country, paying vast sums of money monthly to Axxess, yet their attitude remains ambivalent, and their support staff remain inept. With about 500km of travel and 4 hours of telephone time, a client has just cancelled almost my services as a direct result. I will be moving almost 100 services away from Axxess.
0 replies
47 months ago
Not providing goods advertised
Norwood branch have bad service again. Charging more thank advertised price for goods, resisting refund.
0 replies
50 months ago
Refusal to address a serious complaint
Takealot are refusing to engage with me to resolve an issue whereby I refused delivery of an expensive item which had already been cancelled due to partial fulfilment of an order. They are refusing to credit me, and now refusing to speak to me telephonically, and ignoring my e-mails. Having had great service for years, I am bitterly disappointed by these events.
0 replies
62 months ago
Phantom service - blatant dishonesty and cover ups
i find it necessary to bring to consumers' attention that Nissan Melrose are very quick to take a client's money for alleged work done, but have no intention of actually carrying out the work promised. My car was allegedly serviced, but a spotlight that was meant to have been fixed was not, the air-conditioner which they had 3 days on the first attempt, and a morning on the second, has been broken further, and they are unable to produce any evidence at all that any work was in fact carried out, no old parts are available, and no boxes for new parts are available. The dealership is being extremely uncooperative in finding a resolution. On speaking to Nissan head office, as pleasant as they are, they seem powerless to assist. I will be pursuing further avenues, including the relevant ombudsman, to have this rectified. My advice is to avoid the disappointment, and use a differently-owned service provider.
0 replies
68 months ago
Woolworths store to be avoided
Woolworths Norwood took 3 weeks to refund damaged flowers returned immediately after purchase while still in store. They had many excuses and phone calls, and were intimidatingly antagonist throughout the process. In addition, this branch is quite consistent with breaking the cold chain, frequently selling fermented products such as chicken and cheese. They clearly do not consider themselves accountable in any way.
0 replies
71 months ago
Dishonest Dealings
Unable to get goods ordered and paid for online. Makro are unable to deliver the goods, and are refusing to give any answer as to why. In each call, I have spoken to staff who are clearly incompetent. They have stated that it will take 14 days to resolve this issue, that is, to issue a refund. It would appear they are taking client's money for goods that they neither have, nor intend to supply. This is an unacceptable situation, and Makro have ensured that they have lost another customer.
210 replies
Review Distribution
5 Star
3 (15.789473684210526%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
16 (84.21052631578948%)