CW
Chris W
Active since Aug 2012
11
Reviews
0
Industries
Reviews
11 reviews1 month ago
Issued resolved quickly and the consultant was very friendly and helpful
Issued resolved quickly and the consultant was very friendly and helpful. The consultant was Chrysanthea Pillay
53 replies
16 months ago
Deposit refund disputes
Now known as INQB8, bunch of ********* people to work with if you ask me. When it comes to refunding your deposit they will nail you for anything and everything to take your money. And lets not even talk about their poor communication when it comes to disputing the deposit deductions. They only live for the owners, they dont give a damn about the tenants. Will NEVER work with that company again.
0 replies
23 months ago
Very helpful, friendly consultant
Very helpful, friendly consultant. Received my documents within a few minutes after requesting an update.
53 replies
24 months ago
Worst customer service - pathetic
Worst customer service ever!!! Log a call Monday, 22 April because a package was not delivered even though the tracking status shows delivered. 2 people put the phone down in my ear already, followed up and followed up but no one is resolving my issue. Was told i need to phone from the same number everytime in order for them to help me but yet i give my tracking number.....how does that work??? So if i am not at work i cannot follow up using my cellphone because i have to phone from the same landline which means if i am off sick i need to wait until i get back to work to follow up....??????
0 replies
29 months ago
Poor service with bad attitudes!
Last night I went to KFC On Darwin (Kraaifontein) at about 21:45 and I was limited as to what I could order as they did not want to make more chicken. I took the drive-thru and when I was told they will not make chicken for what I wanted to order, called the manager and whilst talking to her she just walks away. Secondly, probably after everyone in the shop was informed about "a difficult customer", our food was literally thrown into the bag as if you were preparing food for a dog. Utterly disgusting! If your drive-thru is still open it means orders are still taken, and whilst they are operating you would expect that your order will be fullfilled. I understand if you run out of stock, but there was stock, they just DID NOT WANT to make more.
0 replies
47 months ago
Very quick response ...
Very quick response received after a mistake that was made on platinum side
134 replies
48 months ago
PATHETIC service
I contacted Vodacom on 18 April to change my debit order date from the 25ht to the last day of the month. Since the last day of April falls on a Saturday my debit order was suppose to be 3 May - this was done via the TOBI WhatsApp robot. A Vodacom representative phoned me after making this arrangement and confirmed my debit order date. 4 May comes - no debit order went off. I phone and since I phoned "after 12pm" the debit order can only go off 5 May. 5 May comes - no debit order went off. I phone and since I phoned "after 12pm" the debit order can only go off 6 May. 6 May comes - I phone 1pm as my debit order still did not go off, explain to the lady the whole history of the debit order and phoning Vodacom only to be told I had to make proper arrangements and if the debit order did not go through I will pay penalties!! And every time I phoned and had to go through the long pre-voice recording **** the system say my account is in arrears!!!! I have been with Vodacom for many many years but this is totally unacceptable. PATHETIC to be exact.
148 replies
62 months ago
Charging "international payment fee" for a local payment
Today i took my cat to the vet and noticed that i am being charged the R3 international payment fee, how on earth does that make sense????
106 replies
63 months ago
Zone Fitness - no care in the world
As the good citizen that I am, I phone Zone Fitness Kraaifontein to make payment arrangements. I am told the person handling these things are busy and I leave a message to have someone phone me back (this was about a month ago already). 2 days ago I make a phone call again as no one returned my call from a month ago and I have debt collectors phoning me (could have avoided debt collectors if they had the decency to return my call) and it is now 2 days later and still no one returned my call. I told the person if my call is not returned I will not make any payment until someone has the decency to return my calls. This is so pathetic - they are quick tp phone a person when accounts are overdue but when you try to make arrangements they just don't give a damn. Whose fault is it now that no payment has been made???
0 replies
100 months ago
Remote banking NOT making my life easy
I bought R80 electricity last night. Deduction was made and still no electricity token. Units ran out so I am sitting with no electricity. Phone customer care, they can only escalate after 24 hours, which means my food is starting to go off, but that don't bother them because the 24 hours must first pass which will only be tonight at about 6pm. So I wonder who will be paying for all the meat that will go off.......can't be me because the deduction on my account was made........paying for something I am not getting and causing problems now in my life.....SO PATHETIC!!
210 replies
Review Distribution
5 Star
3 (27.272727272727273%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (72.72727272727273%)