FV
Francois V
Active since Oct 2012
20
Reviews
0
Industries
Reviews
20 reviews6 months ago
Tardy, inefficient and pretty useless service. Don't use.
What an inefficient bunch of clowns. Sitting for over two hours since requesting an ambulance to transport my end stage cancer dying wife home from Vincent Palloti hospital so she can pass away at home in peace. Little to no communication from them, far more interested in how it's going to be paid for - we have very good medical aid cover but I made it clear that if that was going to hold up thr process I would pay myself. Tried calling their call centre, couldn't believe the message played: "as the impact of the Corona virus grows, we're experiencing higher call volumes" . So useless that they can't even update their five year out of date voice message.
0 replies
7 months ago
Do not trust vehicle condition reports supp**** by We Buy Cars and avoid dealing with them with them
I bid on a 2007 Ford Ranger XLT with +/- 300 000 KM on the clock. I had read through the DEKRA report which highlighted some issues but none of them were major. Given the mileage I had anticipated that I would need to have some work done to get the vehicle roadworthy. After winning the auction at R85 k I went to collect the bakkie. The one thing that I picked up was that the clutch shuddered a bit and that the 4x4 light stayed on. I drove the bakkie from there to a trusted mechanical workshop (KC Auto) and asked them to go through the vehicle and quote to repair any fault they found. When their detailed report came back I was absolutely gob smacked. They found a very long list of mostly serious defects that any competent inspection company such as Dekra should have picked up . e.g. the cylinder head was blown (it has since been removed and it is so bad that it has to be completely replaced), the right hand brake cable was snapped off, most of the engine mounts and gearbox mounts were sheared off, the prop shaft bearing were completely worn - it rattled around when you moved it by hand, the 4x4 gearbox was stuffed - vehicle only has two wheel drive almost all the suspension mounts and bushing were worn to the point that some were non-existent. There were many electrical faults and of course the clutch was stuffed. The majority of the faults were blatant faults that were never mentioned on the DEKRA report. When I contacted WBC to complain I was told unequivocally that they were not prepared to do anything to assist and as far as they're concerned the statement in the DEKRA report saying "as expected" with regards to major components like the engine, covers them to the extent that the engine is completely non-functional and not fit for purpose. My reading of "as expected " condition on a 300 000 km car is that it is worn but still functional. I would not trust a We Buy Cars commissioned DEKRA report , it is not worth the paper it is written on and the one that accompanied this bakkie is simply *****ulent. My suspicion is that this bakkie was such a dog that WBC couldn't sell it through their normal channels and it had probably sat on their floor for too long so they dumped it onto an auction with a *****ulent DEKRA report hoping to get as much money from some sucker and when that sucker complained they'll hide behind all the documentation that I signed accepting the car as is. Morally unconscionable and ethically *******.
53 replies
10 months ago
******* artist
For the second time in a week I find myself writing a review of a Cape Town company that "repairs" appliances, it seems this industry is fraught with ******* artists, ****mer and weirdos. I contacted Cape Town Appliance Repairs to come and attend to a Defy tumble-dryer that had a sticking switch. Marshly arrived driving a clapped-out car (that should have been the first warning sign) , I explained the problem and he set to work and fifteen minutes later pronounced the tumble-dryer fixed. I asked him if he had needed any parts and he said no. Then he presented me a with a bill for R 1600 for his 15 minutes of labour, a complete and utter *******, compounded by the fact that four days later the switch failed again. Stupidly I had ignored my own rule for dealing with unknown service providers and that is to first check their online reviews, if I had done so in this case I would have saved myself a lot of money. Despite his slick online presence and website( www.cptappliancerepairs.co.za) Cape Town Appliance Repairs is really nothing but a fly by night ******* artist, I suppose anyone can build a website now days and pretend to be a professional, in this case it's a one man show driving a ***** car doing ***** business. I wouldn't go near this company again (and I call it a company using the terms loosely)
0 replies
11 months ago
Appliance Repair Center Fairways Cape Town -Weird company, wouldn't go near them
If I could give this company a negative star I would. What a weird and thoroughly unprofessional set-up they have. I lodged a request for service to repair a fridge through their website -www.appliancerepaircentre.co.za. (Appliance Repair Center Fairways Cape Town.) The next day I received an email saying they could help and asking when I would be available for them to send a technician. I rep**** immediately that there was someone available all day - I received no reply. A day and a half later I e-sent my e-mail with two question marks at the top -"??" i.e. are you going to reply to me and let me know when you can send someone? I then received a weird series of WhatsApp messages on my phone starting with asking if I "was ok" and "you seem agitated" "we don't want to insult you" with me replying each time I simply want to know "if and when you can assist" and stating that I was not insulted, I just want an answer. The messages (riddled with grammatical and spelling errors) grew weirder and weirder with them then saying they can't send a technician to me because they would be "concerned for the technician's safety" and accusing me of being "agitated and aggressive". (I have retained the conversations on my phone as proof that at no stage did I ever show any signs of being agitated or aggressive.) If this is how they interact with prospective customers, then I'd hate to see what would happen once they actually (if ever) pitch up to do the work? I asked for an apology for their accusations and they were not interested in doing so but sent a half-baked version of saying "sorry but...." i.e. no real apology. I have consequently taken the step of posting this negative review to warn any others who might get taken by this act. Definitely one to avoid, wouldn't touch them with a barge pole.
0 replies
12 months ago
Very professional service
Five stars to Pro-Sec for their continued professional service they give me for my home and business security. Their technical staff are always on the ball when any of my systems have a fault and I get service within 24 hours, (though often within the hour). Their control room and armed response staff are professional and very fast to assist. They have clearly also invested a lot of time and money to have up to date and modern monitoring of alarms and cameras and compared to other security companies I have dealt with (even the big names) are streets ahead.
0 replies
12 months ago
Awesome experience, helpful staff
What an awesome shop to visit in Cape Town, whether you're a crafter or just someone who wants to buy some leather goods. Special shout out to Phumza who is one of their energetic and helpful sales staff. You can pick out unfinished leather belts in your colour and size and they assembly them with your choices of buckle right then and there. Got three high quality belts made for about R 400 total and each of those would have cost more than R 250 in a clothing store. (After your shopping you can pop across the parking lot and have tea at Charlies' Bakery)
0 replies
35 months ago
Great service done promptly
Always a pleasure to deal with McBain's Plumbing in the southern suburbs of Cape Town. The owner Ryan McBain responds promptly to requests for service whether by phone or WhatsApp and always gets his staff to site promptly. I have called him on a couple of occasions to attend to blocked sewers or leaking toilets and am more than satisfied with his work. Rare service in an industry that is notorious for missed appointments, tardiness, sloppy work and exorbitant prices (none of which apply to McBain's Plumbing). Prices are very reasonable.
0 replies
36 months ago
Pathetic service
This company is a joke. This is now the second time I have had to use them because the financial institution I am dealing with specifies them. The first time was last year just before I was due to leave for Europe, they *****ed up the delivery of a new credit card I needed to take with me and I ended having to leave without it which was incredibly inconvenient not having a credit card while abroad. Today I was informed by CCD that I have to make an appointment with them to come and collect a spare key for a business vehicle of mine that was hijacked and ****** and Santam requires the spare key be given to them to be able to settle the claim (that's another story in itself, resulting in almost a month in delays in settlement because SAPS "forgot" to issue a "****** vehicle circulation number" which Santam requires to be able to settle the claim) Needless to say with all these delays I want to prioritize the handing over of the key to Santam so the claim can be settled and my business vehicle can be replaced and start earning income again. Get this, CCD tells me on a Thursday afternoon that the soonest they can collect is on Monday ?? What kind of a Mickey Mouse courier company is this? - If I call Courier Guy to collect 100 kg crate from me in Cape Town to go to Joburg and they're here within 2 hours ON THE SAME DAY! So, I thought that maybe I can go and drop the spare key off at CCD's depot immediately to get things accelerated and, wait for this ... the soonest I can "get an appointment" to drop off the keys is, you guessed it Monday. That's ME driving to THEM to drop off. What a joke! How on earth large financial institutions like Nedbank and Santam can do business with these muppets is beyond me.
53 replies
38 months ago
Zepron Plumbing /Cape Town City Council
Zephron Plumbing arrived at my house this week to "move the council water meter". They had valid City of Cape Town IDs which I checked. I asked them why the meter had to be moved again* and they said the meter reader "couldn't see it". It was in fact hidden by some minor hedge foliage that could easily be pushed aside and there was an arrow painted on the curb to show where the meter was ??. They said needed to move it 400 mm (poor council meter reader must be very old and decrepit and not able to push some leaves aside??) *It was moved from inside my property to the verge four years ago to enable the meter reader to access it without having get into the property - (I seem to recall it was also Zephron that did that job as well and they didn't connect it properly underground, leading to a gushing leak which my own plumber had to come and fix urgently - my poor neighbor whose meter was also moved at the time wasn't home for about a week and his "meter moving" job also sprung a leak lumping him with a R 7000 water bill !) This time the Zephron Plumbing employees proceeded to hack a huge and unnecessary hole in my hedge (that had taken me five years to cultivate) so they could dig undisturbed by the few overhanging leaves that may have touched them while they were working (I took photos of the destruction). Then they moved the meter 400 mm out into the tarred pavement. It all looked very neat (though totally unnecessary). They then moved my neighbor's meter a total of 150 mm from its previous position where it had been 100% visible and accessible - also completely unnecessary work. Next morning lo and behold there is water pouring out of the new connection (yet again). It seems that these guys just cannot do a job right the first time. My issue, apart from their unnecessary destruction of a portion of my hedge and their shoddy workmanship, is why are they doing this work? May I offer a possible explanation: Having done some online research I have found numerous reports of Zephron Plumbing having done shoddy work for the Cape Town City Council. They are an appointed contractor - money for jam I'd say. Clearly they get paid a handsome sum of money for doing these shoddy and unnecessary jobs and someone on the inside is passing them these jobs by reporting so called "inaccessible meters" (and no doubt getting a kickback for every one reported) . I am a firm supporter of the DA run Cape Town City council, but this and other similar incidents show that corruption/dodgy dealings also exist in what is supposed to be the best run city in the country. Why am I reporting this on Hello Peter ? Having made calls and had conversations with totally disinterested City officials, I figure the only way for these practices to see the light of day is to report them on a consumer forum such as this. Maybe then the people who matter in the Cape Town City council will take notice and give this shoddy company their marching orders. (I doubt it, but in South Africa we cannot but live in hope).
0 replies
49 months ago
VOX Useless customer service and unreliable fiber
I have had VOX Fiber service at my home office for about two years but for about the last 6 months every time there is load shedding (which is as we know far too frequent) my internet service drops which was never the case before. It appears that VOX no longer has appropriate UPS systems working at whatever center my fiber comes from. I spent a vast amount of money load shedding proofing my premises so I can continue to operate my office when the power drops and with no internet it is useless. After many failed attempts to get hold of VOX they then glibly pass the buck and say I must speak to VUMATEL who installed the lines. Idiots ! My contract is NOT with VUMATEL but with you VOX ! I don't care if VUMATEL installed the lines , I care that I pay you almost R 12000 per year to provide me with fault free internet access. Needless to say I will be cancelling my VOX service to find someone who actually cares about their customers (is there such a telecoms company ??)
518 replies
Review Distribution
5 Star
4 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (10%)
1 Star
14 (70%)