TO
Tina O
Active since Oct 2012
14
Reviews
0
Industries
Reviews
14 reviews2 months ago
Non- existent customer srvice
The quality of Woolworths staff leaves lot to be desired. They are unable to sort out a customer complaint in three weeks time. On receipt the complaint one staff member does a little bit, passes it onto someone else who does a little bit and then passes it onto someone else who does a little bit and so it continues. In the meantime the customer must wait.....
0 replies
8 months ago
Dishonest and *********
The owner Ralph is dishonest. I was charged a call out and repair fee of R3800-00 for a leak of my fridge. According to him the pc board was faulty and had to be replaced. Within 3 days the exact same leak was detected. I called another company for assistance and discovered that the so-called pc board was not defective and is the exact same one he supposedly replaced. Luckily I took a photo I of the so-called faulty one which was proof thereof. When I contacted him he promised to return which never materialized.
0 replies
8 months ago
Dishonest and unreliable
Do not engage with the owner Ralph or use his services
0 replies
25 months ago
Leading dental clinic thinc again
My dentist unfortunately retired and I had to find another. After a disastrous appointment with a dentist in Northcliff I had to go back to the drawing board. I consulted the internet and discovered The Thinc Clinic in Rosebank where I consulted with Doctor Thys Pienaar. He made his prognosis and suggested that they provide me with a quotation regarding the way forward. I waited a week and the quote was not forthcoming. I phoned the clinic to speak to Doctor Pienaar as I did not agree with his prognosis and to inform him that I haven't received my quote. The telephonist/receptionist said that she would pass the message to Doctor Pienaaar. After 2 days I phoned again only to be told that he was very busy on the day I called and that he went on leave the next day. When I complained about it Mr Lovemore Manyosi promised to investigate and revert back to me. That also didn't materialize. My complaint was eventually escalated to Natasja who tried her best to assist. She even scheduled an appointment with another dentist to resolve the matter. At first I agreed, but changed my mind as I no longer had faith in this very fancy clinic whose admin is non existent.
0 replies
60 months ago
Somewhere on a ship
I asked a personal friend of mine who is in the interior decorating business to assist in organizing some blinds for my bedroom. She suggested that I use the services of American Shutters since their quality is very good. I was asked to pay 50% deposit which I duly did. A month later a requested an update and my friend forwarded the SMS she received from Melinda Roberts in Randburg where she placed the order, saying that their lead time is between 30-40 working days which was not shared with me. They are unable to provide me with a definite installation date as the blinds are apparently somewhere on a ship. All I get is empty promises that they will get back to me. I decided to involve the CEO (Duncan Snyman) with little to no success. I have not signed any documentation and am told I cannot cancel the order and that it is manufactured and already on its way to South Africa. The order is custom made for your requirements and sizes so we cannot resell it to other clients. PLEASE DO NOT DO BUSINESS WITH THEM UNLESS IN WRITING. LESSON LEARNT!
0 replies
76 months ago
EXTREMELY POOR SERVICE
One day only import cheap, poor quality goods from Japan. Take forever to deliver, collect faulty good and to process refund. Was lucky to get a call from them. Here is the customer service number 0870940206
0 replies
78 months ago
Poor service results in dirty washing
I logged a call via Samsung to obtain the services for repairs of my washing machine. They logged the call with MM All Electronics and provided me with a reference number. I received an automated sms message saying my appointment is booked for 28/11/2019. Followed by a message saying if you cannot make it please call and their number. I phoned and spoke to Petros who was very helpful, however, you have to pay the call out fee of R550 upfront or cash when the service man has completed his assessment. The next day when he reports to the office they will check if they have stock available. In my case they didn't. They will send me a quote via email and I should pay 50% before they will order the item/s. Once they have received the part/s will they again communicate with you for the repair to be done. There is NO urgency. In the meantime I am stuck without being able to do any washing. An issue such as this can take days or even weeks........I guess if there is a next time will not make use of their services. I am sure there are many more service providers who will jump at the opportunity to assist!
0 replies
81 months ago
Terrible service and empty promises
Bentley & Associates outsource the completion of financials and submission of tax returns to other parties who are not reliable. Unable to provide proof of tax return submission. Makes promises which does not materialize! Please avoid them at all costs
0 replies
81 months ago
Terrible service
Service from One stop accounting based in Sundowner is non existant. No return on phone calls and emails. Please avoid at all cost
0 replies
87 months ago
New Shark team called VODACOM
I visited the Vodacom Northgate branch on the 30th January after I have received a sms informing me that my contract term will soon come to an end and that I may visit the nearest Vodacom Store to upgrade. Aneel Morgan was the sales person who attended to me. He was in a great hurry for me to sign the new contract. He also pointed out that I would have to pay R80-01 x 2 because my contract expires only on the 13/3/2019. When I said I am not prepared to pay the amount, I was asked what I do for a living and "that it is not a lot of money" I immediately took the contract tore it up and left the store. When I contacted Vodacom chat online the lady that I spoke to phoned me back and she said that I can upgrade and wanted to assist me immediately. No mention was of the R80-01 x 2 that I am to make over and above the new contract fees. I asked must I then go the Vodacom to have all my info transferred to my new phone when she replied yes. I declined her offer and said that I may as well do everthing in store. This morning I went back to the Northgate and asked to be assisted by the Manageress of the store she explained that I must indeed pay the R80-01 because my contract expires on the 13/3/2019 and I still have to pay the HANDSET fee. Why did her staff member explain that it is for the handset and not because the contract has to terminate? It would appear that Vodacom is desperate for business, they are even prepared to bully senior citizens into new/upgrade contracts:(
420 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (14.285714285714286%)
1 Star
12 (85.71428571428571%)