AV
Anon B
Active since Dec 2012
59
Reviews
0
Industries
Reviews
59 reviews18 months ago
The worst! ****, you'll never get the order
No contact after purchase, they don't answer calls or email. Don't do it unless you want to lose your money.
0 replies
24 months ago
Rude staff at Pick N Pay Clothing Greenstone
Really never a good experience at your Greenstone Pick n Pay clothing store. My partner and I both greeted the cashier and she kept talking to another cashier (Makweng) ignoring us. Which I can still deal with, but then she kept running our card for credit and we kept saying we don't want it as credit we want it from our Savings. Makweng said we are doing things with our card, and kept saying I can cancel the stuff if you don't want it. Almost R2500 in clothes, clearly means nothing. But still our card got ran it as credit and got even more rude when we mentioned that it was taken from our credit account. Not very professional or even nice telling someone "you stress for what". Not the first time I've experienced rudeness at this store, but definitely the last time you'll see me.
2 replies
27 months ago
Instead of a R1700 delivery we only got cooking spray
Imagine having an order for over R1700 and the driver delivers a can of cooking spray. I fail to understand why items aren't marked out of stock. However, the strange thing is this morning when things are no longer on special they are still on your ASAP app. Now at full price obviously. This is a joke. We never ever get more than half of what we've ordered, but to only deliver a can of cooking spray is silly.
1 reply
32 months ago
Impossible to get your money back from them
If the doctor for some reason cancels your consultation, prepare to struggling for over 2 weeks to get your money back. First I was told give it 5 days, then 7. Then Udok told me its my bank and not them, but they did take payment and my bank won't reverse the payment without authority from them. When telling them this you would expect help right? Wrong, you'll be stuck calling after Paygate, as everything is someone else and not Udok. Rather use someone else, there are many other options.
0 replies
37 months ago
They don't know if they are coming of going with applications for a contract.
I'm seriously not happy. I got told to pick a different phone after my last application, did this, got called and told by agent that it might be out of stock, they'll call me back. A week passed no call, asked for a call back, got told my first application was declined and that's why I didn't get called again. Makes no sense to me as this does not apply to the application in April. Horrible service, really. Guide a person at least instead of just saying "sorry neh". I got a mail saying this application was successful and I'll be called to complete, then get an agent who could care less, literally sounds like they don't want to be there.
3 replies
38 months ago
Worst Customer Service Ever!! They'll take your money and say they don't have orders for you!
I've had the worst experience ever this week with this company's pathetic customer service. First a caught an agent in a lie, who then continued to lie without apology. They made me take transport to go all the way to a store for something I could do online. Then I place an app order, it fails (but takes money from my MrP account). Get told to try again, which I do and again it fails. It's now been 24 hours, two of my cart items have sold out waiting for MrP to develop some customer urgency.
1 reply
43 months ago
Online out of stock but shows available
Item showed 3 in stock while purchasing online, then when following up they all sold in store this morning. My purchase was also in the morning at 10am already, there should be a system in place to avoid double selling. I don't see how this is okay, just because I wasn't physically in the store.
0 replies
50 months ago
Unresponsive and unhelpful to social media queries
I am attempting to make use of your current top promo, buy two get two, I have sent numerous Facebook and Instagram messages asking for assistance as the items check out to the full value, but absolutely zero response or assitance. Items I wanted have sold out, and still here I am waiting for help!
7 replies
52 months ago
Mall Injury and Property damage being ignored
As I was leaving a store on Tuesday I slipped down a little slope outside the store and fell on curbing. I hurt both my knees, my ankle and my arm, and my phone was in my hand which shattered througha screen guard on the curbing. I called centre management immediately and they said they will send me a mail. I made follow up calls, where they say I must check my mails because it is sent. I asked if it's spelled correctly, they didn't double check, just said if it wasn't they would know. So now where does a person stand, the tiles are slippery, there is a slope with no warning signage, myself and my property got damaged, and Mall management is treating it like I'm the one in the wrong.
0 replies
55 months ago
Third complaint, no assistance for over a year
I have been siting with an external router for over a year now pensing collection. Still no assistance, and this is now my third complaint, numerous emails, numerous Facebook messages, calls, what more do you want from me? I am moving and if this external unit is not collected, I am not taking responsibility if it goes missing.
3 replies
Review Distribution
5 Star
4 (6.779661016949152%)
4 Star
0 (0%)
3 Star
1 (1.694915254237288%)
2 Star
24 (40.67796610169491%)
1 Star
30 (50.847457627118644%)