Active since Dec 2012
Bad quality, and bad after-sales service if unhappy with said quality. They aren't upfront about pricing, and if the product is faulty they pretend to care about Google reviews
I've used them for long without problems, this is until I trusted the wrong merchant. Seems they just allow anyone to use them as a payment option without checking. I always thought I was protected using them, that it would be more secure from ****s. Merchant I bought from is unreachable, multiple negative reviews, and what do Payflex tell me? Keep paying even if you never get the order, WOW
No contact after purchase, they don't answer calls or email. Don't do it unless you want to lose your money.
Imagine you think your bike is safely being transported to your destination and someone sends you a photo of it standing outside a building in the road in central town. Then you try to call the company and nobody answers and the owner ignores you. Give yourself peace of mind and stay away.
Really never a good experience at your Greenstone Pick n Pay clothing store. My partner and I both greeted the cashier and she kept talking to another cashier (Makweng) ignoring us. Which I can still deal with, but then she kept running our card for credit and we kept saying we don't want it as credit we want it from our Savings. Makweng said we are doing things with our card, and kept saying I can cancel the stuff if you don't want it. Almost R2500 in clothes, clearly means nothing. But still our card got ran it as credit and got even more rude when we mentioned that it was taken from our credit account. Not very professional or even nice telling someone "you stress for what". Not the first time I've experienced rudeness at this store, but definitely the last time you'll see me.
Imagine having an order for over R1700 and the driver delivers a can of cooking spray. I fail to understand why items aren't marked out of stock. However, the strange thing is this morning when things are no longer on special they are still on your ASAP app. Now at full price obviously. This is a joke. We never ever get more than half of what we've ordered, but to only deliver a can of cooking spray is silly.
If the doctor for some reason cancels your consultation, prepare to struggling for over 2 weeks to get your money back. First I was told give it 5 days, then 7. Then Udok told me its my bank and not them, but they did take payment and my bank won't reverse the payment without authority from them. When telling them this you would expect help right? Wrong, you'll be stuck calling after Paygate, as everything is someone else and not Udok. Rather use someone else, there are many other options.
I'm seriously not happy. I got told to pick a different phone after my last application, did this, got called and told by agent that it might be out of stock, they'll call me back. A week passed no call, asked for a call back, got told my first application was declined and that's why I didn't get called again. Makes no sense to me as this does not apply to the application in April. Horrible service, really. Guide a person at least instead of just saying "sorry neh". I got a mail saying this application was successful and I'll be called to complete, then get an agent who could care less, literally sounds like they don't want to be there.
Unhappy with MrP yet again! Went to return a jacket, the system was slow so it ended up taking almost 30 minutes. Get home, check my account and I was not refunded the full price I paid when buying, but your current sales price 😡😡 How is that even possible? I'm so fed up with you guys
I've had the worst experience ever this week with this company's pathetic customer service. First a caught an agent in a lie, who then continued to lie without apology. They made me take transport to go all the way to a store for something I could do online. Then I place an app order, it fails (but takes money from my MrP account). Get told to try again, which I do and again it fails. It's now been 24 hours, two of my cart items have sold out waiting for MrP to develop some customer urgency.
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