OP
Olivia P
Active since Dec 2012
8
Reviews
0
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Reviews
8 reviews2 months ago
Miway what a nightmare of insurance,I’m traumatised
I have never in my wildest dream thought that in 17 years of my steadfast commitment of paying premiums I would have to defend my need for coverage from insurance. That time I am told the reason for rejection of my claim is “defects in the design of my house” or “construction of my building “ or “construction structure/alteration”. Of the 3 mentioned I don’t know which one is applicable to the reason for rejection or if it’s all of them, but the issue is water intrusion into my property due to recent rain. I am not able to continue with disputes cause a complaint I send on 4 February requesting clarity of which one of the reasons they mentioned are applicable to my property and how was the conclusion reached to date there’s no response, and I’m seating with a ceiling that has water marks which might even fall. I also want to know why they have been taking my premiums since I took ownership of the same house with the same design and construction if this is the base for rejecting my claim. I have never seen an insurance going this length to fabricate reasons to reject a claim like how miway is doing it. I always thought it’s normally genuine reasons that will warrant an insurance to reject a claim. I also wasn’t aware of Miway’s trends of fabricated and unfounded excuses to reject claims, I had always thought it’s a reputable company. I need answers before my house deteriorate,and I’m shuttered by this experience, very traumatic for someone who had never had to deal with such with the other insurance companies I have used in 17 years.
56 replies
14 months ago
THE MOST STRESSFUL SALE I EVER MADE IN MY LIFE
I placed an order on 12 Sep 2024, I was told the mirror will be completed in 6 weeks. After 13 weeks the mirror is still not done. As a result it was only delivered in January and the mirror was cracked when I received it. They took the mirror back same day after a week I received another mirror only to found out the 2nd delivered mirror doesn’t have hooks at the back. When I call them they said they apologise they will send someone at my house to install hooks. I requested that whoever is coming to install hooks must also install the mirror to the wall cause I had already paid a contractor to come and do it but because the mirror didn’t have hooks it could not be installed and that can’t be my fault. He refused and said they will only install the hooks. The guy came and only installed hooks to allow the mirror to only be installed vertically and he said if I want it horizontally I must hire someone to do it for me. The same mirror I saw from my friend which she bought from SHF and she installed it vertically and horizontally now it can’t be done for me and I am paying almost R2000 more than she bought it for. So when I said if they can’t install the hooks they can keep the mirror and refund me I was told they won’t come and fetch the mirror I must return it to them if I need a refund. During the back and forth of the mirror he had the nerve to tell me that I must understand he’s spending money for the back and forth which have nothing to do with me. I’m not the one who was *********** enough to deliver a mirror without hooks or do quality check before delivery. If anything I’m affected by their incompetence and delays. This was the worst and stressful sale I ever made in my life. Never been so stressed spending my money on anything like on this purchase. THIS WAS CERTAINLY THE LAST SALE FROM ME.
0 replies
30 months ago
Zeehair SA …**** hair
I bought hair from Zeehair SA in May 2023… the price was up the sky and based on the videos she shows on instagram the hair looked like it’s quality and luxurious to my surprise when I received the hair it’s not same length, the quality of the hair is low the price not justified. In June 2023 I reached out to her that I’m not happy with the quality of the hair and the fact that the length is not the same and the wig was also detaching the and I send her videos of the hair to proof what I received. She responded and asked me to bring the wig, I have been following up with her since June as to where and when can I bring the wig she kept telling me a whole lot of excuses that she’s in Nigeria, she doesn’t have a stylist at the moment. The last time she communicated she said she will be back in September 2023 & she will fix my wig…now she is not even responding to my what’s ups…I have screenshots to proof all this. She is a ****mer as it’s false advertising to tell a customer you will receive a certain quality and give them the opposite. The quality of the hair is horrible considering the amount I paid.
0 replies
58 months ago
Worst quality but too expensive…no value for money
I bought 2 jeans 6 months ago at the same time , the quality on the one Jean is very satisfactory and the other Jean the button we off at the 1st wear, holes have opened between thighs it’s almost as if it’s a factory fault on this Jean. I took it up with them and they gave me a middle finger and wished me the best in future that was the last email I received from them. Now one doesn’t have to mention how expensive is their jeans, it’s a reap off, no value for money, horrible horrible customer service. I CAN PROMISE THAT WITH THEIR ATTITUDE TO HANDLING CUSTOMER SERVICE THIS BRAND WILL COLLAPSE.
0 replies
81 months ago
Vitality rewards for flights/car hire n hotels is a money making scheme that reaps people offg⁴
I checked flights tickets through vitality app and at the same time I searched for flights not using my vitality account...I got a shock of my life to find out that the app prices r very highly inflated infact you pay far more than when you search flights using your vitality account I'm an on silver status I am supposed to save 25% but hell no this is a scheme to reaping people off by making them believe they are saving when they are overcharged. I did the same 4 car hire n hotels. I'm shocked.i took screenshot of flights for evidence I see I am not able to attach here.
0 replies
123 months ago
What a crap service for such a big store
I am expecting my first baby, I had 3 surprise baby showers as a result some of the gifts tripled others doubled. I managed to announce at the 2nd n 3rd baby showers for those who had slips to give me as there are duplicates and those who could gave me.i had no hustle returning duplicated items that I had slips for and even those I didn't have slips for to toys r us and baby city n I received a full cash refund as it was within 14 days and exchange others to what I still needed. Now I get to bloody pathetic shop called baby boom, I can't get a refund for items that I have a slip for n purchased within 7 days, n it gets worse I cannot exchange items that I don't have slips for even thou they have their sticker on. I wanted to return a bouncer which was R599 and buy the one for R1000 in the same baby boom shop that the gift was purchased. \BABY BOOM\" HOW THE HELL DO I ARRANGE FOR GIFT REGISTRY AS YOU REQUESTED WHEN I DID NOT PLAN ANY OF THE 3 BABY SHOWERS??? in future when I have a 2nd baby I know for sure I can ask whoever is in charge to put on the invitation to not buy anything from them. As for me even for my babies parties I'll add a note 4 people who'll buy gifts, but I have"
0 replies
125 months ago
NOT SATISFIED WITH RESPONSE
I have posted a complaint about the contract of multichoice being on a monthly basis, but only applicable to downgrades not upgrade. Dinah responded to me by saying they have scheduled my downgrade on my next payment date.<br> <br> that was not my query because what she said is what I was told when I was calling them to downgrade. <br> <br> my issue is if a contract is on a month to month basis why doesn't it apply to both downgrades and upgrades. why cant they schedule the upgrade on your next payment for an upgrade?? why is the facility for upgrades becomes available immediately
75 replies
126 months ago
Y can't upgrade be a contract as much as is downgr
I feel multichoice has taken advantage of us as customers, if my subscription is on a monthly basis why cant it be the same with downgrading??? why should I wait a certain day to have my service downgraded but when I upgraded they were willing to do it anytime? since its a contract for a month it should be the same for both downgrade and upgrade... I'm waiting for the day they will have a real competitor cause I believe this is the only reason they are coming with such unfair contract.
75 replies
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5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (37.5%)
1 Star
5 (62.5%)