JM
Janine M
Active since Jan 2013
8
Reviews
0
Industries
Reviews
8 reviews5 months ago
Absolutely shocking service from Tyson Properties.
If zero stars were an option, I would choose that without hesitation. My experience with Tyson Properties has been consistently disappointing and incredibly frustrating. Since the start of our agreement, the level of service has been almost non-existent - yet their monthly management fee is always collected without any delay or issue. For months now, my tenants and I have been waiting for basic maintenance quotes. Despite contacting multiple staff members, including Teya Marias, Stephen Adamo, and even the manager Liam Mally, I receive no communication, no updates, and no assistance. Emails, calls, follow-ups - all ignored. It is unbelievable that a company in 2025 can operate with such a complete lack of communication and accountability. They do not honor their contract, they do not support their clients, and they do not provide the service they are paid for. I am paying R42,426.01 for property management, yet there is zero evidence of any management taking place. At this point, this feels like a clear breach of contract and an exploitation of hard-working property owners who trust them to act professionally. I am now seeking formal assistance to resolve this, as Tyson Properties has shown no interest in helping either me or my tenants. I strongly advise anyone considering Tyson Properties to look elsewhere.
0 replies
44 months ago
Shocking Service from FNB Private Bank
I have been waiting for more than 6 months for a new private banker to be allocated to my account. I have tried several times to try and sort this out equaling to at least 2 hours per month on phone calls for someone in FNB to help me - the outcome zero. I have had a person give me an incorrect reference number (absolute thumbsuck) when I look at what the reference number should be Call Centre Agents laugh at me when I let them know how frustrated and upset I am Managers like Goldie promising to give me a call and then handing it off to someone else And the list goes on ....how is it possible to be so incompetent and not have a care in the world about your customers? Surely you want to increase your marektshare and not decrease it. On Friday 26th August I finally received a call from Kenny - apparently my private banker and his excuse was that the reason why he had not reached out is because he was still waiting for my account to be allocated to him - what am I paying R420 / month for??? I demanded that this get done on the same day as this has been an issue for months and stated that if it cant be done I would start looking for another bank and move my accounts over. Not even that made FNB move forward - today the 31st August I emailed Kenny asking what I should do and called FNB Private Clients ... FNB pull up your socks and do a better job or honestly you dont deserve to keep your doors open. I take it their biggest competitor is ABSA or Standard Bank - do I go there or is there at least a person in FNB that does know what customer service is about and get back to me?
74 replies
48 months ago
Chloe was friendly, efficient and gave me various options to choose from
Chloe was friendly, efficient and gave me various options to choose from. Her product knowledge is extremely good
134 replies
62 months ago
Hyperli Lies About Lindt Chocolate Cupcake Making Course Cost
So as most of us who order from Hyperli we do this because they are online and cheaper ... always there is an amount that has been scratched out and their "discounted" amount next to it. Well guess what Hyperli users - this is all a scam ... this company is lying to their customers and we need to make a stand to stop using them and hopefully they will close their doors. They have blatently lied about the cost of the Lindt course - they scratched out 700 and put 499 - GUESS WHAT THE COURSE AT LINDT DIRECTLY IS 395!!!!! I wont my refund in my bank and know that I will try my best to influence the people around me NEVER to use your services again Come on Hyperli - how do you sleep at night Janine
168 replies
125 months ago
No Delivery after 23 Days!!! Ref 31337978
I purchased 2 items from Groupon - one on the 21st December and the other on the 22nd December. To date neither have been delivered. I called on the 4th January and was promised that all itmes (4) would be with me by the latest on Friday (8th). Only two items arrived. I called today - had to wait for 20 people before getting assistance. Pumza answered my compliant and couldnt assist. I asked to speak to a manager on her phone as with Groupon not even responding to my complaint on their system last week realised that they dont have the work ethics to try and resolve complaints or at least advise customers what is going on, After some bantering she assured me that the manager had asked that the call be transferred and he would pick up, After remaining on the line for 10 minutes with no response I discounnted. Shiraaj Bawa, I think you are in the wrong department and/or business. To ignore a phone call is one of the most cowardly actions. I want my stuff before COB tomorrow 15th January
0 replies
126 months ago
Brilliant Service/Good Attitude and Helpful
On the 22/12 I had issues with purchasing items from Takealot with my FNB card - I was not receiving the OTPs. After several calls to Takealot as it seemed to be an issue on their end. The call centre put me through to the IT department. Whilst being transferred I was cut off and decided that I was not going to continue to resolve the issue. Paul called me went through the entire login process again .. realised that it may be on Takealot's end. Called me back went through other paths to try and fix this issue and so it carried on for most of the afternoon. This wasn't his job but he took it onto himself to firstly try and fix the IT issue and secondly ensure that I purchase the goods at Takealot. Not only am I impressed with the way he handled the situation but the understanding he had for what I was going through and why I needed to purchase the goods on the same day. Paul you are a breath of fresh air, an amazing representative of the company you work for and I am grateful that you made the time and effort to help me yesterday. Thank you
75 replies
135 months ago
Standard Bank Taking My Money
To increase my bond from 825k with an additional 200k Standard Bank decided to charge me 10.75% interest compared to my current 9.25% - ludicrous. I cancelled the additional amount and will be looking for a more ethical bank as Standard Bank doesn't know the meaning of ethics. Then when I go back into my bond I see that my funds that I had, 6091 I only received 3500 back then two days later 1900 & some change & so on & so fourth .. how is it possible that funds can just be put into my account as and when you wish - appalling. Today my debit order came off my cheque acc for the bond & instead of my usual 6999 debit, these idiots have taken 8542 off - WHY!!!!! WHAT GIVES YOU THE RIGHT TO TAKE MORE THEN WHAT YOU SHOULD. You are an absolute horror of a company and I do not want to be associated with the lack of ethics that you have portrayed. I want the funds that you have decided to take out of my account back before the end of today .. I want you to pay the lawyers fees for the work that they did on my bond extension that YOU - THE CRIMINALS OF BANKING - decided to charge me an additional 1.50% .. hopefully the doors of this bank will be closed before this year ends
76 replies
135 months ago
Frozen Account / Pathetic Service!!!!!!
I have no words to describe how utterly frustrated absolutely appalled & totally shocked at the level of service at Home Loans Standard Bank. If you don't know what a telephone is don't work in an environment where you need to make calls If you know what a telephone is but don't know how to use it ask a colleague but please for goodness sake bloody call me. You have frozen my account due to me applying for a second bond and all my funds are in my bond. After ranting and raving on Friday - NOT ONE OF YOU CARED OR RESPONDED OR ACTED. I don't know if this is due to be just blatantly stupid or no interest in your clients - either way it is absolutely pathetic that I have been promised several times that someone from Standard Bank is going to call me - NO ONE DOES - except Lindy today, who I don't believe works in Home Loans as NO ONE KNOWS WHO SHE IS. Give me my money...for once get the bloody paperwork right .. give me the additional bond and I promise you before the year has ended I WILL NOT BE ONE OF YOUR CLIENTS. HOPEFULLY YOU WILL CLOSE YOUR DOORS AS PEOPLE IN SOUTH AFRICA DESERVE MORE THAN WHAT YOU CAN OFFER!!!.
76 replies
Review Distribution
5 Star
2 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (37.5%)
1 Star
3 (37.5%)