BM
Busisiwe M
Active since Jan 2013
30
Reviews
0
Industries
Reviews
30 reviews9 months ago
Poor booking system and over crowded
Dear [Restaurant Manager/Team], I would like to share my recent experience at your restaurant during date night. I made a booking for my family of four, as I always do — a week in advance — to avoid any inconvenience. Unfortunately, despite booking early, we arrived to find the venue overcrowded and seemingly overbooked. We were placed at the bar area along with 6 or 7 other couples, all of whom had also booked for 7 PM. While we were offered complimentary drinks, it didn’t make up for the disappointment — especially as this is the fourth time this has happened to my family. We attend date night specifically to enjoy your delicious food, but it has become increasingly difficult to do so. The experience has turned into a stressful evening of standing in queues, struggling to find assistance, and watching waiters who appear confused, overwhelmed, and understaffed. I truly hope management can take these concerns seriously and make improvements moving forward. We have always loved your restaurant, but the current state of things is discouraging loyal customers like myself. Kind regards,
0 replies
16 months ago
Wandile assisted me very promptly
Wandile assisted me very promptly. Great service
0 replies
20 months ago
Clicks are becoming ****mers on their promotions!!
Im very disappointed with Clicks store in Blueberry Square. They trick their loyal customers into buying things that they dont want. I ran into a 3 for 2 special today which stipulated that :Clicks smart lunch boxes ,water bottles and lunch bags cheapest one is free. When i took my 3 Smartlife products which were lunch bag and 2 lunchboxes I was told that the system doesnt recognize the special. Then Kennedy Hlongwane told me that I have to take 3 of the same items? I then queried that how is it the cheapest free when im told i can only take same items with same price? Kennedy then agreed with me that he sees what I see but the system is not taking it. I then opted (reluctantly) for 3 lunchboxes that were still rejected by the system. Then a supervisor #11 as stated on my till slip then manually made the deduction. when I asked why cant they manually deduct from the 3 products that I initially wanted i was told that it cant be done. Is this then not lies from the store? now i was forced to take 2 items that i didnt want because they want to choose what to manually deduct. you are ******!!! sies man
0 replies
25 months ago
Funeral Policy 016638966
I am writing to express my deep concern and disappointment over the handling of the funeral policy for my late uncle, BUTHELEZI NM born 12/11/1962, who sadly passed away in February 2024. Despite following the procedure as advised by your representatives at the Old Mutual office — to have the policy terminated upon the death claim, which was processed — my account was debited at the end of February and, astonishingly, once again after 30 days, contrary to the assurance of a refund within the same period. This repeated oversight not only compounds the grief and stress of losing a loved one but also shakes my confidence in Old Mutual's services and its sensitivity towards bereaved clients. I hereby request an immediate and unequivocal resolution to this matter: Confirmation of the Cancellation: A written confirmation that my uncle’s policy has been terminated as per the procedure upon his death in February 2024. Immediate Refund: A prompt refund of the debits taken posthumously in February and March 2024, as initially promised by your email correspondence. Explanation and Assurance: An explanation for these errors and an assurance that such incidents will not recur, for both my peace of mind and as a matter of trust in your services. I trust Old Mutual values its clients and the principles of fairness and efficiency. Hence, I expect this matter to be rectified with the urgency and seriousness it warrants. Please respond within [2] two days to confirm the actions taken to resolve this issue. Your prompt attention to this matter will be greatly appreciated. Should I not receive a satisfactory response within the specified timeframe, I will be compelled to escalate this issue through the appropriate regulatory and consumer protection bodies. Thank you for your immediate attention to this critical matter.
53 replies
47 months ago
KULULA BIG THIEVES..I WANT MY MONEY BACK
Kulula.. you guys are thieves who rob innocent people of their hard earned money!! You guys make a special and next day declare bankruptcy!! there is just no ways you guys didn't know about this!! I want my money back!!! i will never ever fly with you again. You guys are thieves in disguise. Im pretty sure that we can all open up a case of fraud against the airline. even if you come back , I don't want nor trust your airline. Refund me ASAP!! that's my hard earned money. I cant believe this daylight robbery. KULULA ARE THIVES!!
0 replies
50 months ago
Samsung wont refund me for faulty TV!!!
I bought 2 Samsung 32" smart TVs from Game store in Nov/Dec. The 1 TV connects ON and OFF from the WIFI. It’s a struggle for us to connect it to the router that is located right next to it. The other TV is perfect never given us a problem. I took it back to Game and it was booked in, it came back after a month and it worked for 2 days them would not connect again. We struggle to get it on the WIFI, once we do it disconnects after an hour or so. This morning I went back to Game and was sent from pillar to post on what I should do. This is tiring I spent 3 hours at the store and I was never given positive feedback about my TV. Now Game called Samsung and they want to book it in again!! It’s ridiculous as I paid for that TV and expect to get good service from it. I’m not getting any joy from all of this, my time and petrol going back and forth. That TV has a technical problem and Game is not assisting me with that!! Why is the other TV not giving Problems?? I can’t spend so much money and be this miserable! surely I have consumer rights? Samsung and Game are bullying me as a consumer and it’s not right. The products we buy should be at full satisfaction!!
212 replies
50 months ago
Bad service from Game on their faulty TV
I bought 2 Samsung 32" smart TVs from Game store in Nov/Dec. The 1 TV connects ON and OFF from the WIFI. It’s a struggle for us to connect it to the router that is located right next to it. The other TV is perfect never given us a problem. I took it back to Game and it was booked in, it came back after a month and it worked for 2 days them would not connect again. We struggle to get it on the WIFI, once we do it disconnects after an hour or so. This morning I went back to Game and was sent from pillar to post on what I should do. This is tiring I spent 3 hours at the store and I was never given positive feedback about my TV. Now Game called Samsung and they want to book it in again!! It’s ridiculous as I paid for that TV and expect to get good service from it. I’m not getting any joy from all of this, my time and petrol going back and forth. That TV has a technical problem and Game is not assisting me with that!! Why is the other TV not giving Problems?? I can’t spend so much money and be this miserable! surely I have consumer rights? Samsung and Game are bullying me as a consumer and it’s not right. The products we buy should be at full satisfaction!!
0 replies
52 months ago
Appalling Service!!!
I ordered stationery via the school 23 November 2021 I spoke to Natasha who promised that my stationery will be delivered. I managed to get one child's stationery box but not the 2nd child's box. Now I have been trying to call the store (Natasha) now she is not picking up my calls , later her voicemailbox was full - I am yet to receive any word from Waltons. Dealing with such poor service especially after taking my money is diabolical! THIS IS NOT OK! DELIVER ON YOUR PROMISE! Someone needs to contact me ASAP I WANT MY MONEY BACK!!! THIEVES!!!
53 replies
53 months ago
Builders warehouse Bedworthpark has robbed my pensioner father of his hard earned cash
My dad made a purchase for the amount R1616 on the 9/12/2021. I returned some of the items the next day to the value of R895. Instead of being refunded he was the debited again on his credit card. On the 11/12/2021 he queried this issue with a man by the name of Prince Ndlovu and he told my dad to send all required documents of the purchase. My dad sent all the documents and thereafter was told that the turn around time for his query to be resolve was 48 hours. 48 hours later he called in again an spoke to a very rude lady who told my dad that she doesn't know what he is talking about after explaining himself several times. The lady hung up on us. We called in again and we were told that we have to now follow a different process to the one we were initially told. this is really not fair as my father is a pensioner who is using his pension money to make a living and the a big business like Builders wants to rip him off and rob him of his hard earned cash. Ref:1001820939
0 replies
57 months ago
Poor Quality, False Adverti*****t!
I bought my son a Bmr Beast-X King Morpher and on the box it said that it has up to 20 different effects. The toy does not have 20 sound effects but only has 5 of them. The toy looks like its a second hand toy as the painting is peeling and it has scratches. The toy is not as advertised , on ads it shows how the sound effects differ and has random voice prompts. This toy was just expensive for nothing! A whole R800 gone down the drain!! Highly disappointed with ToysR Us, your quality has gone down !!
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
2 (6.666666666666667%)
3 Star
0 (0%)
2 Star
12 (40%)
1 Star
16 (53.333333333333336%)