EM
Elton M
Active since Jan 2013
10
Reviews
0
Industries
Reviews
10 reviews1 month ago
Locked Out
On 12 January my Residents App assisted access was restricted and electricity was disconnected on account of arrear rentals for which I was in contact with them to settle and was never reconnected. On 11 March 2026 I found my lock changed without any further communication from where we left off.
53 replies
15 months ago
Misrepresentation as SAPS or extension thereof.
I was parked in the afternoon in front of a City of Johannesburg pavement and a TRSS guard who wasn't looking sober at all, approached me and gave me 5 mins to leave lest he will have to deal with me or chase me away. I reported him to his supervisors and their response was; "Hi. So all Security officers, and Reaction officers fall under PSIRA. I have been mandted by my clients, to please ensure that there are no cars to park off or linger around the park or inside of BBQ Downs. Its a safety measurement and precaution that no ******** activity tak place in the area. That instruction was filtered down to my Reaction Officers, Sector superviaors as well as my SWAT and Sector Managers. It sound like the way it was done and handled, could have ben [sic] down differently, which i will address with my reaction officer/s" I have since the initial encounter met the same security officer, this time in front of my own residence and have been threatened again by him. I have since called his supervisor twice, no answer, no call back. I have also messaged them to address this, and have not heard from TRSS.
0 replies
19 months ago
Cartrack - Corporate Spamming
My contract with Cartrack matured and I paid it up, shared proof of payment and requested termination effective maturity date. No cancellation was effected. Cartrack advised to cancel again and debited my account an additional two installments or more after their failure to effect my first instruction. On attempting a send attempt at cancellation, Cartrack had incorrect registration details for the affected vehicle and therefore the cancellation could again not be effected and they were unwilling to furnish contract documents were they had gotten the incorrect details from or provide recordings of my initial cancellation request which was not effected. After finally looking for the correct details myself and having them correct the incorrect details they got from who knows where, I was told a cancellation request had been effected and any debit under the contract that falls within 20 days will be debited to my account. I am now being harassed by no less than five calls, five emails, five WhatsApps per day. Think carefully before you do business with Cartrack in search of peace of mind, Cartrack is hellbent on making sure you will have non of it when the relationship comes to an end.
53 replies
64 months ago
Appointment Scheduling
Have been trying to schedule an appointment after making the required payments having presented 21 & 22 January 2021 as earliest dates available. Since 23rd December neither dates or any other can be selected. Also walked in and alerted the agency at Rivonia offices on 4th January 2021 and was told the system would be enabled later that day. To date (7th January) the system is still not functional. Please advise how one can be assisted further as we have looming deadlines by which we have to have submitted our applications.
168 replies
107 months ago
Ethics_Not Roadworthy_"Is it factored in the price you pay?"_Buyer Beware!!!
<p>I’m thankful to the Bidvest McCarthy Franchise CEO and the diligent lady (name known) who escalated my query upon request for holding the Dealership Bidvest McCarthy Pre-Owned Menlyn and its Dealer Principal to account even after they had told me to go wherever to lodge my complaint.</p> <p> </p> <p>Normally I would not be writing for the record but by the way things went at the dealership as they finally attended to my complaint, I see it fit to now do so after much patience.</p> <p> </p> <p>0n 28 December 2015 I bought a vehicle from the dealership.</p> <p> </p> <p>After taking delivery I decided to replace okay looking front tyres with new ones for my confidence since I was immediately embarking on a 1300km trip.</p> <p>At the reputable tyre dealer I went to, I noted;</p> <p>· One tyre had a crack and a bubble</p> <p>· another had a repair on both sidewall and surface</p> <p>· yet another was excessively worn unevenly</p> <p>· and the wiper blades were worn out</p> <p>This for a car deemed to have passed road worthiness!!!</p> <p> </p> <p>In the end at my cost I replaced all tyres and wiper blades owing to their unroadworthy state the same day I had bought the vehicle.</p> <p> </p> <p>On the 5th of January 2016 upon return from my trip I went to the dealership seeking remedies for the misrepresentations as to road worthiness.</p> <p> </p> <p>By that time, I had also realized the;</p> <p>· Front bumper had come loose owing to motion</p> <p>· The lower grill had also come loose</p> <p> </p> <p>On the same day (5th January 2016), I wrote to ********** concerning the tyres after the then Dealership Manager had declined me remedies stating the car price had factored in the state of the tyres. To this, I got no response to date.</p> <p> </p> <p>On the 28th September 2016, I booked the car in for repairs with the dealership after the bonnet un-locked and held only by the safety latch while I was driving, (no warning light on the dashboard comes on when the bonnet is open by the way).</p> <p> </p> <p>The dealership sent the car to their workshop and the problem was fixed it seemed, however;</p> <p> </p> <p>On the 11th of June 2017, the bonnet lock started giving the same trouble. After escalating my query, I got a call from the Dealer Principal who;</p> <p>· Thought it laughable that I was trying to bring in a “2012” car that I had bought from them in December 2015, for repairs 18 months after purchase and 8 months after their initial repair to the same problem and who also told me to report wherever I saw fit, as even the repair had passed their 6months warranty.</p> <p>I took the Dealer Principal’s advice and escalated at Tel:: ********** 900. The Franchise CEO, I’m made to understand proposed a roundtable for me and the dealership.</p> <p>On this day, 23 June 2017, the day for the round table, the Dealer Principal arranged for the car to be taken for repairs which she had previously indicated was only wishful thinking on my part.</p> <p>Needless to say;</p> <p>· The car got fixed</p> <p>· Was delivered to me unwashed, grease on the hood...</p> <p>· There were no apologies for past or present inconveniences</p> <p>· There was no offer for pick-up from where I had been dropped off</p> <p> </p> <p>N.B. I only chose to pursue matters that auger well for safety, the tyres and self-unlocking bonnet, and ignore the cosmetics; the overspray and non-uniform spray paint job that are clearly apparent to those who are more car savvy than I was.</p> <p> </p> <p>In all this, It’s clearly evident, IN THIS DEALERSHIP, YOU’RE VALUED BEFORE THE SALE AND A FEW MOMENTS THEREAFTER, HANDSHAKES AND ALL. After the sale, you can GO WHEREVER, YOU’RE NOT WORTH THEIR TIME OR COURTESY!!!</p>
61 replies
112 months ago
Great Help _ Ntokozo Mdunge
<p>Ntokozo was very helpful with great alternatives to address my goals.</p>
56 replies
113 months ago
Delivery sucks!
<p>I bought from Dion on the 16th of December and asked for delivery on the 21st of December, (that would be ample for them to plan not to fail I thouht). On the 21st I was asked to wait up until 7pm for a delivery which never came and this after numerous follow ups after the previous promised "by 5pm delivery had failed". There was no apology or follow through on that day and even the next. Dion Wired wont even help me with their delivery people's numbers so I can at least help them coordinate. All I know right now is how they have long been unhappy with their delivery service, but I need a solution.</p>
56 replies
125 months ago
Great work ethic!
I needed additional cover and Felicity, Andrew and Yvonne from the Midrand branch were exceptional in their professional approach to meeting my needs in a timely manner. <br> <br> Thank you all so much!
75 replies
127 months ago
Returns Policy (Poor Quality Product)
On the 12th of May 2015 I bought from Kurt Geiger a pair of Kurt Geiger branded slip-on shoes worth R1,695.00. I only started wearing them regularly from the month of October and the right pair immediately gave in at the bonding between leather upper and sole around the little toe area. The leather itself is also soft and tearing around the same area (image and product code available).<br> The branch staff at Midrand (The Boulders) have been helpful in their escalation of my query. I presented it to them a week ago. Kurt Geiger quality department's response this far has been that they cannot help because we are beyond their six months returns policy, meaning I had to have made a return by the 12 of November, a fete not possible because their pair gave in while I was out of the country and I only returned after the 12th.<br> I have as of this day left a message with Mr. Neil Naidoo besides a number of calls unresponded to and I am yet to get an acknowledgement and response to my query directly from his department.
75 replies
134 months ago
Efficient service
David assisted promptly wit a request to change my policy and everything was done in a few minutes without hiccups
76 replies
Review Distribution
5 Star
3 (30%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (20%)
1 Star
5 (50%)