Active since Feb 2013
I have ongoing issues with webuycars so this is an odd review, all these starts are for Mpho Muravha, who’s is a client care advisor at webuycars. From the first moment you speak with her, you feel like everything will be alright, I have an ongoing case but I feel like everything will be alright. Thank you for your care and professionalism.
Extremely disappointed and frustrated with WeBuyCars. I have bought and sold 3 cars with them. I bought a Nissan np300 hardbody less than a month ago. Everything was listed as in good condition except the CV joints which were noted to be noisy. In the middle of the highway the car just caught heavy smoke on the exhaust and the engine and leaks a lot of oil, I switched it off trying to get to the side of the road because it was revving itself loudly. I called AA to tow the car and contacted Webuycars. This was Thursday but no one has reached out. I called and got assisted by a very rude and dismissive Gerald who said my case was assigned to Mathaphelo. I am trying to call and not getting any help. I have not even received the papers for the car. This is a major problem that was not mentioned
Aadilah is a super star, the call was a bit long but everything went smoothly, I was engaged the entire time
I just opened a business account from Capitec last week and deposited money. Now I want to buy material, I can’t make payments, all of them are pending. This is a huge inconvenience
I have been with Cartrack for 4 years on my old car with no issues.I just bought a new car and bought the R99 tracking device from Cartrack. I they just debited R218.79 twice. Which as cost me R10 reversing that. I am not happy at all.
Spam sms everyday, many times a day. I have rep**** STOP and OPT OUT and STOP:OUT more than ten times but the sms do not stop
I was assisted by Faith Mothwa and she was an absolute superstar, after a full year with Miway she managed to reduce my premium. Very happy with that and her brilliant customer service
I was completely ignored at Decofurn Amarosa collections yesterday. We all gave a short coloured gentleman with bald head our order numbers and 1 by 1 orders came out, people inspected at left. I was the only one waiting for over 30min, then 2 other white ladies came and they got assisted, now I interrupted and asked the gentleman what’s the hold up, turns out he forgot about me and for almost an hour of me sitting and waiting right infront of them no one bothers to come ask if I’ve been assisted. I ended up missing my 4pm appointment. Very disappointing customer service from the short bald headed gent. The worst in fact
I bought 4 tables at Makro, listed as gold marble 60cm by 80cm, I received yellow tables that are 50cm by 70cm. Because I needed them urgently I bought others listed separately and they also came to me wrong. I logged a return and got an auto message that they will arrange collection in 2-4days, it’s been 10 days. I have tried following up many times This is extremely inconveniencing as I had to borrow money and buy the tables on Takealot which came to me in 2 days in perfect order. Now I have almost 10k at Makro and I’m not getting any help. Ref for the return #MAK8925568 & #MAK8964180 Ref from me following up on them 4962120 & 4950893
Courier guy is ****ming me. I paid R700 to send a mirror from jhb to cape town takealot DC via overnight express on the 11th of June. It was supposed to arrive a day or two later, it was picked up morning of the 12th, so it was supposed to arrived on the 13th or 14th. Today it’s Saturday the 15th, it has not arrived. They sent me an email on the 15th(3days later) saying parcel was rejected by takealot due to damaged packaging and I must pay for them to return to me or they will sell it or dispose of it. but I sent them pictures of how I gave the product to them, not damaged. I want my refund and payment for my product.
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