Active since Feb 2013
Elliotts has unilaterally decided to put my storage fees up by 90%. Doubling my storage fees overnight! I have been storing with them since 2021. This is PRICE GOUGING for which we have LAWS in South Africa and an entire Act protecting our interests as Consumers. The OCGSO has to act responsibly on Prosecuting Elliotts which cannot be above the law!
Takealot has chosen to support Terrorism and Hamas. They have created a Monopoly in SA that we depend on and yet are showing such low IQ in allowing these products to be listed.
Vodacom sold me a USED Sansung watch, pretending it was new. I have taken that watch back twice for repairs. On the second occasion, they mistakenly provided me the date of when the watch was first sold by them. THIS IS *****.
AIRLINK allow a 20kg bag. FLYSAFAIR 23kg. Airlink charge R43 per kg for an extra bag, so to compare: R986. Why would anyone fly with Airlink?
There are much better options in Umhlanga. Jack Salmon, are far more expensive than Bamboo and out of the Spar Buxtons league, altogether. Where JS is better is the quality of their rice. EVERYTHING ELSE IS INFERIOR, from the cut of Sashimi, to the quality of Bean Curd and certainly their hand rolls. While their tastes are great, their ridiculous prices and dainty servings are frankly, INSULTING!
The following account from my Business Partner, Jacqueline Da Mata, is HORRIFIC. If this is the quality of Staff Selection and Training at Builders then they have no business being granted a renewal of their Equity Offset Benefit given to Massmart by the Department of Trade, Industry & Competition. We do not need the US mentality in SA Business: I went to Builders Express in Bedfordview to buy potting soil and compost. In total, I needed 12 bags. On exiting the store, I asked who could assist me with the bags, and the security guard, in the most disinterested tone, informed me that I would need to load the vehicle myself. I asked if I could have plastic bags to line my boot, as compost sometimes leaks. She pointed to the back of the store and said I could go look for boxes there if I wanted. I then went to the nursery department to ask if I could possibly get bags from there. The staff member pointed to the opposite side of the store and said I should try there. Frustrated, I asked to see the store manager. When she arrived, she stood in front of me with her hands behind her back, repeatedly saying, “Sorry, sorry,” in a dismissive manner, without offering any solutions. I asked her if it was store policy for customers, especially women, to load heavy potting soil into their cars themselves. She said it wasn’t and that I could either ask a car guard or she could get one of her staff to assist. I pointed out that there was no clear policy or process in place, and that it was unreasonable for customers to have to seek assistance on their own or find plastic liners for their vehicles. She responded again with a nonchalant “sorry,” making no effort to address the issue. When I remarked that she clearly didn’t care, she looked at me with an impassive smirk, as if she had no intention of taking action. In an industry that is so competitive and relies heavily on excellent customer service, this apathetic response is unacceptable. Allowing staff and security personnel to behave in such a way undermines the Builders brand. The lack of care, accountability, and proper training is outrageous. I will not be returning to Builders Bedfordview anytime soon. It’s clear they don’t care about their customers.
I have been with PPS for 40 years now. I have never been as disgusted with their inability to implement instructions and in the process to compromise myself as a client as I have been this year. There is NOTHING they have administratively managed to implement. Their appointed broker has been out of service and not contactable for a week now. Their call centre is too overloaded to takje a call and their online site is still trying to log me in. What a pathetic excuse for Customer Service?
Discovery partnered with Takealot to replace a ****** Samsung S23Ultra phone. The phone supp**** is from another region which Samsung says is incomparable with their software. This is ******* product dumping into South Africa.
I have held on for a customner service agent at Ampath for 1 Hour and 17 minutes only to have a digital message come on saying theyre experiencing technical issues and to phone back. Yet this company which is part of a MONOPOLY with Discovery and should be investigated by the COMPETITION COMMISSIOn has the audacity to continuously send threatening unsubstantiated sms to their clients. THE TRUE COST OF TRANSFORMATION!!!!!
It has taken me 23 minutes holding on to be serviced by Ampath. This is NOT Customer Service.
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