AM
Anele M
Active since Feb 2013
27
Reviews
0
Industries
Reviews
27 reviews4 weeks ago
Underwheming jod done on my car
It all started when I asked for a quote for a minor service (165 000 km) beginning of the year they quoted for a clutch kit change as well (this was without seeing the car, recommendation was based on service history). I requested not do the clutch then, coats were steep in January (Polo TSI DSG clutch) and I was feeling absolutely nothing wrong with the car, despite slight noise that was coming from suspension. Come service day, minor service was done and they picked up something from the suspension, which I authorised them to change (hiping that is where the sound was coming from, that cost R7 000 but as it were, turned out not not be what made the noise initially. Fast forward to March, the sound is back, I took car in for the day to have it checked and I was told that they xould not hear anything, instead went all technical about how the clutch behaves when car engen is hot vs when its cold etc, bottom line that is what they can detect, clutch needs to be changed. April 15th, clutch was changed and it has been downhill from there with back and forth with VAG SPEC. I have now given up and moving on from them. I hate my car just by looking at it, it is unberable to drive it, my TSI never felt heavy driving it before that clutch change, I’m even lazy to drive it, all thanks to VAG Spec Cape Town. I have been using them for the last 4-5 services and I’m not, I was even stomaching the fees but I’m done. I have been referring a few colleagues from work, I have also retracted those referrals.
0 replies
14 months ago
Pathetic Service by FNB
FNB has such an appalling service, Business Bank is the worst of them all. These guys would be happy to ask you to go to the branch for assistance and when you get there you would be told to call the online banking blah blah.. PATHETIC service.
1 reply
17 months ago
Net Assess are not the one.
I just submitted an claim via Discovery and they refered me to their “trusted” assessors, Net Assess. Well let me tell you, they may be the biggest aseessors - so they say - in the land but their work is underwhelming to say the least, I have never seen anything like this before, you would swear that they get something out of short-servicing clients. If you have them as your assessors, tough luck, you are in trouble
0 replies
17 months ago
Appalling service by Discovery Insure and their employee Solly Mphela
Discovery insure costs more than any other car insurance company but are horrible when its time for claims. I just claimed for the first time since I was with them from 2020 - for a bumper mind you - but they are not willing to assist. The claims consultant assigned to me - Solly Mphela - is the most useless employee Discover ever had ( or ever assisted me).
1 reply
19 months ago
Poor Service
The Checkers Sixty60 initiative comes with convenience but the lack of communication when there are delays can be appalling. I am watching a driver - EpithasHavyarimana - drive around with my parcel that was supposed to arrive 30mins ago and the app does not update the new arrival time in cases like these and it does not supply a platform for one to make a follow up. I guess in this case that lack of communication and delays defeats the purpose of the service.
0 replies
20 months ago
POOR service by FedEx
I do not like the service provided by this conpany, I hate it. It has been days since my parcel was supposed to be delivered and when I follow up I do not get joy. A courier company that makes you talk with Bots chats and email, if you call tbey make you talk with machines is a NO NO from me. I stay 8.2km away from their depot but they have stories ot no responses at all, appalling service. If I could have a choice when purchasing if I want FedEx as delivery company or not, I would never choose that company.
1 reply
29 months ago
I’m not sure anymore
Good day Insure. As a longstanding member of DC insure who has not claimed for five(5) years I feel like I am paying too much for this service. My monthly installment is R1 800 with excess increase (that I did not authorize) rising from R3 500 to R5 000 and this I find unprofessional, very unprofessional. I would like to review my policy with so that if I weigh my options moving forward.
1 reply
33 months ago
Nonsense conpany
The service is nonsense and Appalling, I’m glad that I’m completing my car in 3 months time. I would not advise anyone to join this nonsense of a company.
1 reply
34 months ago
A **** insureance company
I would not advise anyone to joing Discovery insure at this point, in fact even myself I’m leaving them after being a loyal mamber for 4 years. DC insure will increase premiums multiple folds without contacting you an then don’t respond to calls when made
1 reply
39 months ago
Seemless process
I claimed for my watch and the process was seemless, I was cagey at first seeing that everything is digital but all went well. Thank you Naked
1 reply
Review Distribution
5 Star
2 (7.407407407407407%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (7.407407407407407%)
1 Star
23 (85.18518518518519%)