Active since Feb 2013
I visit McDonald's Shallcross and use uber eats to order food, I have complained many times to management, even reviews on Google had no response, it's is absolutely pathetic that this store is still allowed to run, the service is horrible, the food is not up to quality, the mcflurries is purely ice-cream at the bottom with the oreo dusted on the top, not even mixed, it comes in a thin plastic packet that is unhygienic, there is never sweet and sour sauce for the nuggets and they give my daughter jalapeño sauce, she cannot eat it, I am so sick and tired of trying to get someone to take responsibility and help us, it is disgusting that the owners still continue with the horrid service and pathetic food, senior levels need to assist
Vodacom store at the gateway mall had the worst customer service, from management to the staff, the customer service is non existent. Absolutely horrid treatment and their phones never ever work, head office needs to change the staff,
I am writing to express my serious and urgent concerns following a detrimental experience at your Montecasino branch in Johannesburg on 09 July 2025. I ordered a Quarter Chicken with Corn, specifying that the sauce be mild—as clearly stated on your menu and consistent with previous visits. However, when I received my meal, it was extremely spicy, far exceeding what anyone would reasonably consider “mild.” Upon raising the issue, the branch manager explained that your head distribution centre has altered the sauce levels—mild is now the equivalent of “hot,” and hot is now “extra hot.” She candidly admitted she herself could no longer tolerate the so-called mild. Instead of a proper solution, I was offered merely a glass of ice water. This incident is not only a failure of service but a case of false advertising and negligence. I was unable to finish my meal, and later that evening I experienced severe stomach cramps and bowel disturbances. I was forced to take Gaviscon to alleviate my discomfort and suffered significantly due to this issue. Key concerns: What has changed with your sauce distribution, and why were customers not informed? Why was mild sauce reclassified as hot without any notice or warning? What measures are you implementing to prevent health risks and restore transparency? I expect Nando’s to: 1. Issue a formal explanation immediately. 2. Apologise for the distress caused. 3. Provide compensation for the ordeal and resulting costs (e.g. medical relief). I request your urgent written response to address this matter comprehensively and promptly.
Prices differ from what is shown on website, they send you an invoice with many other fees added, not transparent at all, rather use booking. Com
It's an absolute nightmare trying to speak to a human at this company, they convert your calls to WhatsApp messages and there is no assistance at all, spoke to agent Aydon on WhatsApp and there is no way to speak to a person on a call, is there something wrong with this company that they avoid speaking to customers? Their website to pay does not work either
Once again, it's impossible to get hold of Home connect, there are no methods of speaking to anyone, extremely frustrating, I paid my fibre on the 26rh October 2024 and now homeconnect wants to debit my account on the 1st November 2024, effectively charging me double, when I try to contact the company, noone answers the phones, I have tried multiple times,
I am currently having loads of problems trying to contact home connect, it's close to impossible as the phones are never answered, I cannot pay for my Internet service online and for a person who is constantly busy, it's very inconvenient to go look for a store to pay at, very disappointing.
Spoke to a consultant Banele, his customer service was excellent, definitely going to sign up with this company,
Bought a 1/4 mutton bunny at Victory Lounge Chatsworth yesterday, the quality and standards are absolutely disappointing, There were only bones, the bones that had small pieces of meat on them was very hard, there was no flavour, and hardly any gravy, definitely not a standard 700 gram loaf as the 1/4 was very very small in comparison to other outlets, it is rather sad that a once reputed takeaway can provide such terrible food and service now. I sincerely hope that management acknowledge this and responds.
The worst courier company in South Africa, this company is absolutely unreliable, irresponsible and have no integrity or ethics to their customers, spoke to a staff member called Josh at the Durban branch, he did tell me he will sort out my delivery, they didn't, I called again just before 5pm, he cut my call and thereafter noone answers their phones, This company should be blacklisted and never allowed to provide the service again,
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