CE
Colin E
Active since Feb 2013
24
Reviews
0
Industries
Reviews
24 reviews9 months ago
Releasing a vehicle with a fault
Yesterday I took in my 2010 VW Polo 1.6 Trendline for an airbag recall from TAKATA(TAKATA airbag campaign on your VOLKSWAGEN Polo Vivo),by the car is owned by me from brand new. The service history was at VW and then latter years privately done. The car went with the airbag light on and came out with the airbag light on. When I enquired it is the passenger igniter on airbag. Now this was told to me when the job is complete and car is ready. I am not a technician and thought the reason for airbag being on was because of airbag recall. The least Volkswagen(Constantia Kloof Dealership in Gauteng) could have done was phone me while actual work of recalling is going on and ask if I would like igniter switch replaced. Really disappointed Volkswagen doesn't know how reward loyal owners who drive their brand for years, one has to question their ethical and moral standards. NB.I wasnt given any invoice even if no charge.
0 replies
11 months ago
Irregularity on City Power Prepaid kilowatts allocated on purchase
Good day there is something wrong with City Power prepaid electricity. At the start of April 2025, I buy R300-get 46 kwh, then buy R500 during mid-month -get 294kwh and buy R500 before month end -get 168 kwh. In May 2025, I buy R300-get 46kwh, then buy R500 mid-month-get 162kwh.On 29 April 2025, i logged a call at City Power with my Querry, got ref 3338014, and then on 04 May 2025, ticket updated, closed. So there is no change and I don't know who next do you escalate to.
0 replies
12 months ago
Given substandard Holiday Accommodation flat at Stella Marais Holiday Flats
Given substandard Holiday Accommodation flat as compared to the photos shared with me. Ms A( for this report name is withheld as per POPIA) Background I have been visiting Stella Marais(obo Solver Properties),for over five years now through White Coral Letting and had no problems with the accommodation, until now December 2024. My family and I had planned this holiday for months ,communication was done through email and photos of the place was shared via WhatsApp. We accepted the place on the premises of being satisfied with the place(as per photos). Only when we arrive at Stella Marais (obo Solver Properties),I am told my apartment is changed (after travelling ****ms). We had no other place to go and had to accept this place under duress. The following I would like to state on record: - 1. The accommodation given to us was less than standard:- • Place was full of sand. • Stove was not in good order. • Oven was full of fish smell. • Kitchen had no frying pan. • There was no fans,( we had to resort to buy one). • Front balcony door curtain was broken, almost falling off,(complained to Ms A on 04 January 2024 and nothing was done till we left). • 2nd Bedroom window was broken. • Bathroom tub was stained badly. • Sand was throughout the unit even after cleaning. • The main bedroom bed made noises as if something inside was broken. 2. Theo gave me the following explanations:- a. There was two Colin’s(how possible is it to mix up, my name and surname clearly mentioned). b. The second was she stated it was put on my Proof of Payment, but to date I have not received it, also why was I told and photos shared of new place. 3. Escalation to the following:- a. Manager on duty(only responded he will sort out with, which is not accepted by me) b. Other managers as well(Names withheld as per POPIA) e. A lady on the next-door office ,who says she handles the Body Corporate matters(Ms C). There is also a matter ethical and moral standards:- 1. When we arrived at Stella Marais(obo Solver Properties),Ms A...(at reception) clearly states that apartment 235 is much better than 163,which is grossly untruthful(how can employees behave in this manner to customers). In conclusion Stella Marais (obo Solver Properties) have caused me financial inconvenience to me and my family and should have responded appropriately and timeously.
0 replies
17 months ago
limited stock on specials and no rain check offered
On Saturday 23 November 2024@09H00, I went into Makro to buy the Yum-Yum peanut butter spread on special for R59,95. The shelf was empty, and I enquired from merchandiser and supervisor, who checked and said there is nothing on stock and this morning there was 6 on the shelf. My concern the supervisor didn't even offer a rain check (for when the have stock) and how can you only have six on shelf for the morning.
56 replies
18 months ago
Medication about to expire
I have been ordering fox air inhaler through Dischem pharmacy and for the last 4 months have not taken the prescribed medication, as every time I go to the pharmacy, they give me stock that lasts 4-6 months to expiry. I think for a big pharmaceutical company, that is some kind of daylight ******* to the customer, to give us stock that will expire soon. Palmcourt Dishem Pharmacy No. Prescription Date Description of Medication Expiry Date 1 2022/12/11 FOXAIR 50/250 01/2024 2 2023/01/10 FOXAIR 50/250 01/2024 3 2023/02/07 FOXAIR 50/250 02/2024 4 2023/03/10 FOXAIR 50/250 01/2024 5 2023/04/06 FOXAIR 50/250 02/2024 6 2023/05/09 FOXAIR 50/250 05/2024 7 2023/06/05 FOXAIR 50/250 05/2024 8 2023/09/04 FOXAIR 50/250 07/2024 9 2023/11/16 FOXAIR 50/250 06/2024 10 2023/12/06 FOXAIR 50/250 09/2024 11 2023/12/29 FOXAIR 50/250 09/2024 12 2024/01/31 FOXAIR 50/250 09/2024 13 2024/03/05 FOXAIR 50/250 09/2024 14 2024/04/03 FOXAIR 50/250 09/2024 15 2024/05/02 FOXAIR 50/250 12/2024 16 2024/05/31 FOXAIR 50/250 10/2024 17 2024/07/01 FOXAIR 50/250 12/2024 18 2024/07/29 FOXAIR 50/250 12/2024
0 replies
21 months ago
Unilateral implementation of yearly short term insurance increase in premuims
I have been a client of Momentum over 4 years and previous Alexandra Forbes(who merged with Momentum).Every year on the anniversary of your policy Momentum issues out a proposed increase letter.This year the letter was sent out in June 2024 and the increase was unilaterally implemented on July without my consent (and deducted from my bank account). When I enquired from the official at Momentum, I was shown a screen shot of an email sent to me. How does Momentum implement increases without getting endor*****t from the client (if they can get hold of you [email or voice calls), at least send an email (multiple times emphazing the constraints).My policy was R1268,02 and is now R2218,50. Momentum does take into account one's financial situation, only looking at what benefits the organization. I one dissatisfied customer and will be leaving Momentum, cancelling all my policies (house interior, exterior, vehicles x 2).
58 replies
29 months ago
Poor banking service to loyal clients
I am a customer of ABSA bank , from their inception and before that with United Bank form 1990.I am currently on the platinum package and visited the branch to query my bank charges, which with withdrawals come to +/- R550 per month.I also have a credit card and homeloan with ABSA at Clearwater Mall.I was seen by a private banker ,who advised me charges are in line with industry norms and contributing factors is withdrawals. He further advised to change my vehicle finance to ABSA where I would get a better rate .I supp**** all the paperwork, and had to prompt him 3 days later my email complaints, were I was told ABSA cannot better my rates with Wesbank.I extremely dissatisfied that ABSA is not willing to go the extra mile to loyal and faithful clients in their interest rates,and also the time and effort and promises made by the private banker did not come to fruition.Look at the rates they offer their staff????I just busy looking at another bank to transfer all my deals from ABSA.
216 replies
33 months ago
Vumatel service provider for Vodacom,does not know where their infra-strcuture is?
I have signed a vodacom contract in 28 June 2023,to have a Vumatel fibre contract through Vodacom/Vodacom supp**** a LTE 4G and router on 03 July 2023,and informed wiythin 30 days the fibre will be installed.I have been contstantly having problems with the LTE.From the 09 August 2023 the LTE totally stopped working.10 August 2023,i phoned Vodacom,did troubleshooting,but to no win.Then a follow on fibre i was told my area does not have fibre infra-structure.Again i said to Vodacom how can my neighbours have vumatel and i dont have infra-structure and we are in an estate?Now no resolution,no manager to escalate to,just a ball game between Vodacom and Vumatel????Frustrated Day 3 no internet????
180 replies
33 months ago
Vodacom failing to do fibre installation
I have signed a vodacom contract in 28 June 2023,to have a Vumatel fibre contract through Vodacom/Vodacom supp**** a LTE 4G and router on 03 July 2023,and informed wiythin 30 days the fibre will be installed.I have been contstantly having problems with the LTE.From the 09 August 2023 the LTE totally stopped working.10 August 2023,i phoned Vodacom,did troubleshooting,but to no win.Then a follow on fibre i was told my area does not have fibre infra-structure.Again i said to Vodacom how can my neighbours have vumatel and i dont have infra-structure and we are in an estate?Now no resolution,no manager to escalate to,just a ball game between Vodacom and Vumatel????Frustrated Day 3 no internet????
240 replies
59 months ago
Elevating prices of markdowns from 50% to 75%
Good Morning I am so disappointed in Palmcourt Spar(PS)Weltevreden Park,Roodepoort,Johannesburg,I pass everyday after work and nearly everyday I stop in and buy something.Even after Absa bank stop their rewards with Spar I still continued shopping at PS. I make my duty on a sat or sun to get up early n go buy the markdowns. This morning when asking the price for yesterday’s rolls I was told to wait for the manager. The manager then tells the bakery staff member to put bread special sticker on the buns,which I bought as I didn’t want to argue. How unethical and immoral can PS to put the wrong sticker on rolls.Furthermore to increase the price from R6.00 to R8.49 for yesterday’s rolls. What makes it worse the burgers get markdown from R27.99 to R19.99 and by that time it’s so awful my kids can’t even eat them.I can’t imagine what state it is in when it is R10.00 If management can’t see that security guards and general workers come for these markdowns,MAYBE PEOPLE SHOULD STOP SUPPORTING PS Could I have a reply within 5 Days,or I will publish in the media,so customers are aware of business practices they are supporting thanks.
0 replies
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