DS
David S
Active since Mar 2013
13
Reviews
0
Industries
Reviews
13 reviews4 months ago
Sourcing Beef from other countries
The stars I rated are based on one particular issue I have, and that is the fact that I purchased Oxtail. I was hoping to have a good South African stew tonight, only to find that the Oxtail is imported from Argentina. The issue I have is two-fold... Number one, being that it is not sourced from our own country. What about your commitment to sustainability and supporting local farmers? My second issue is that it is tough, very fatty and doesn't cook down as well as our own, local meat. So basically, I guess, I'm just annoyed that I bought meat which I expected to be South African, but was not. Please stop this disloyalty towards our own country and farmers. I won't buy oxtail again unless I see it is completely from South Africa.
0 replies
6 months ago
Good service from Host Africa
Thanks very much to Augustina for assisting me with resetting my two factor authentication! Really helped a lot and was very quick.
53 replies
11 months ago
Catmor is bad for cats
I'd just like to mention that we fed our kittens, which are now fully grown, a decent and quality brand. Starts with an "M". Nevertheless, we ran out of that food in the evening and had to get something and so we chose Catmor. Our cats behavior changed the very next day. They became so clingy, to which we attributed it to being hungry as they were trying to find food anywhere they could. Then I saw their stools in the litter box. They were runny and many more than there should have been in the tray. This stuff was literally running through them. Thankfully, I mentioned to my Mom that we bought Catmor and she said it's not good. I then came to Hello Peter and now I see exactly why. It's terrible for kitties and it really runs right through them. I'll stick to the good brands always from now on. I'm also terribly sorry to hear of all the people who lost their kitties without realizing what this food was doing.
0 replies
14 months ago
Complete lack of transparency/incorrect information
Firstly, the 1 star rating is purely based on the administrative side of the practice and not the dentist. The dentist would get 5 stars. I have been going to Intercare Woodhill for quite a few years now. I would like to bring to your attention that I, as well as my family will not be using Intercare based on the lack of transparency regarding what is covered by my medical aid and what is not. I made an appointment a week in advance. Upon arrival, I filled in my information sheet where I had to put in my medical aid details, which is Bonitas Primary. I also asked if the practice is affiliated with Bonitas and Denis to which I was told "yes". After my son visited the dentist, I was told by accounts that my claim has been rejected and that it showed "private patient" on the system. The total bill was R2,106.00 I asked why, and they said their system was slow and I must just put my claim in with Denis (Bonitas) I put my claim in at Denis, and Denis said that Intercare (Dr van Greer) is not affiliated with Denis and the man told me to phone Intercare to check. I called Intercare (Dr van Greer) and asked the lady if they take Bonitas, to which she rep**** "yes". I then told her my claim was rejected. She then asked me what plan I am on, to which I told her Bonitas Primary. She asked me to hold further, after which she came back to tell me, "Unfortunately that plan is not covered even though it's Bonitas." Now, the staff had my information sheet which stated that I am on Bonitas Primary before my appointment. Not once did anyone mention that it is not covered, in fact, as mentioned earlier, I was told Bonitas will cover it. I have now paid a bill of R2,106 out of my own pocket. Firstly being told that Bonitas will cover it, and then later being told, sorry, your specific plan is not covered. What is Intercare going to do about this?
0 replies
19 months ago
Terrible service just after signing on a new client
I have been a consistent member of my current, reputable, medical aid for 14 years with no breaks in membership. I chose to join Bonitas from the 1st of October 2024 due to benefit reasons and resign from my current medical aid on the 30th September 2024. I went on Bonitas’ site to get a quote and “Bonitas” contacted me after I filled in the contact me form. I then got a call from Tendahealth (which was strange to me) and everything went well on the phone call. I gave all my information and mentioned that I was currently a member of an existing medical aid and was asked to send my membership certificate after we had completed the signing on for Bonitas and everything went well. I told Dikeledi, the sales representative, that I will, within a few days, send her my membership certificate. Dikeledi then said that’s not a problem, she will wait for it. I need to make it clear that not once, did I receive any confirmation email from Dikiledi after this, nor since then. Not one email from her. Two to three days later, I get a message on my phone that my 11 year old son and I, are now members of Bonitas with a complete waiting period of 3 months from the 1st of October 2024 and we will only receive benefits and coverage from the 1st of January 2025. This was EXTREMELY concerning to me because we cannot have a waiting period at all as we both have been covered for more than 11 years (14 for me and 11 for him). At this point, I got fright and called Bonitas directly as I now had a membership number. The consultant first had to read from, what he told me was his ops manual, to tell me that ALL new members have this waiting period, regardless of whether or they have been a member of any other medical aid. I told him this cannot be true, to which point, he then said I must phone the consultant that initially set up my membership from Tendahelath, because they “deal with unhappy customers” and that he cannot do anything about it. I confirmed this with a second phone call to a different consultant who told me the same thing. Really terrible, by the way. I then phoned Tendahealth and tried to get hold of the “salesperson” being Dikiledi and was told that she would contact me. I had to contact Tendahealth more than twice before she finally returned my call. She said she couldn’t handle my query right now because she was on training and said she would give me her email address so I could email her my Bestmed membership certificate. She never WhatsApped her email address to me after that as she said she would. I had to call Tendahealth, once again to which I got other, very helpful consultants, who gave me her direct email address. I then explained to her on email that I have this waiting period and I’m not happy with it. I then sent her my membership certificate from Bestmed. I have not received any correspondence from Dikiledi on email right from the start and still to this day, none whatsoever. My final and last email to her, which was sent on the 10th of September 2024, was to ask her to please get back to me , to have my waiting period revoked and confirmation of such, based on my membership certificate, by COB the next day being the 11th of September 2024 or I will be cancelling my membership to Bonitas, before it even starts. I expressed my dissatisfaction with her’s and Bonitas’ service in my email. Guess what? No reply from Dikiledi again… Even though Bonitas will lose a main member and a dependant. I am deeply disappointed in how this kicked off and I’m wondering if this is the kind of service that will prevail. I am going to cancel my membership before it’s even begun. I trust, and hope for Bonitas’ sake that there will be no debit on my account at the end of September. Terrible service from Tendahealth and from Bonitas. Once the sale has gone though, move on to the next one and don’t help the existing clients.
53 replies
19 months ago
Terrible service right after signed on as new client
I have been a consistent member of my current, reputable, medical aid for 14 years with no breaks in membership. I chose to join Bonitas from the 1st of October 2024 due to benefit reasons and resign from my current medical aid on the 30th September 2024. I went on Bonitas’ site to get a quote and “Bonitas” contacted me after I filled in the contact me form. I then got a call from Tendahealth (which was strange to me) and everything went well on the phone call. I gave all my information and mentioned that I was currently a member of an existing medical aid and was asked to send my membership certificate after we had completed the signing on for Bonitas and everything went well. I told Dikeledi, the sales representative, that I will, within a few days, send her my membership certificate. Dikeledi then said that’s not a problem, she will wait for it. I need to make it clear that not once, did I receive any confirmation email from Dikiledi after this, nor since then. Not one email from her. Two to three days later, I get a message on my phone that my 11 year old son and I, are now members of Bonitas with a complete waiting period of 3 months from the 1st of October 2024 and we will only receive benefits and coverage from the 1st of January 2025. This was EXTREMELY concerning to me because we cannot have a waiting period at all as we both have been covered for more than 11 years (14 for me and 11 for him). At this point, I got fright and called Bonitas directly as I now had a membership number. The consultant first had to read from, what he told me was his ops manual, to tell me that ALL new members have this waiting period, regardless of whether or they have been a member of any other medical aid. I told him this cannot be true, to which point, he then said I must phone the consultant that initially set up my membership from Tendahelath, because they “deal with unhappy customers” and that he cannot do anything about it. I confirmed this with a second phone call to a different consultant who told me the same thing. Really terrible, by the way. I then phoned Tendahealth and tried to get hold of the “salesperson” being Dikiledi and was told that she would contact me. I had to contact Tendahealth more than twice before she finally returned my call. She said she couldn’t handle my query right now because she was on training and said she would give me her email address so I could email her my Bestmed membership certificate. She never WhatsApped her email address to me after that as she said she would. I had to call Tendahealth, once again to which I got other, very helpful consultants, who gave me her direct email address. I then explained to her on email that I have this waiting period and I’m not happy with it. I then sent her my membership certificate from Bestmed. I have not received any correspondence from Dikiledi on email right from the start and still to this day, none whatsoever. My final and last email to her, which was sent on the 10th of September 2024, was to ask her to please get back to me , to have my waiting period revoked and confirmation of such, based on my membership certificate, by COB the next day being the 11th of September 2024 or I will be cancelling my membership to Bonitas, before it even starts. I expressed my dissatisfaction with her’s and Bonitas’ service in my email. Guess what? No reply from Dikiledi again… Even though Bonitas will lose a main member and a dependant. I am deeply disappointed in how this kicked off and I’m wondering if this is the kind of service that will prevail. I am going to cancel my membership before it’s even begun. I trust, and hope for Bonitas’ sake that there will be no debit on my account at the end of September. Terrible service from Tendahealth and from Bonitas. Once the sale has gone though, move on to the next one and don’t help the existing clients.
53 replies
23 months ago
Brilliant Wimpy store bought patties!
I love your burger meat! There is something special about the taste that I have always loved since the 90s. Please keep it up 🙏 I recently bought your patties at Makro. I've brought them twice. I pan fried them on gas both times according to your instructions. When I started frying them, the smell of Wimpy hit me immediately! It was great! And then, when I tasted them on prepacked burger buns toasted with butter and melted cheese on top of them, it was amazing! The meat tasted exactly like an original Wimpy burger. My 11year old son absolutely enjoyed them. Please don't change ANYTHING and please keep supplying them. Thanks. Dave
0 replies
25 months ago
KS-91019 Siyabonga
KS-91019 Siyabonga. Very good and fast service! Thanks very much
56 replies
33 months ago
Pizza quality/value dropping over years
Have had your pizzas for decades since I was a child. They were awesome and good value for money! I've also had them long enough to realise you've managed to sway people into thinking that the familia pizza is bigger than the pizza you used to serve years ago. Shrinkage is a problem for me as it is deceiving. Also, your Margherita pizzas are still awesome! But I had a few of your new pizzas with toppings such as your butter chicken and, to be honest, it's not a pizza. It has no tomato base and hardly any mozzarella cheese and is really a piece of dry bread with chicken on it. Step up your game and uphold what you used to make as us as a family (especially my 10 year old son) are noticing the changes.
0 replies
48 months ago
Early Debit Order Unacceptable
My debit order is scheduled for the 1st of each month. Mweb debited my account on the 29th of April. Due to this, my debit order bounced and I was charged R115 for the unpaid debit order by FNB. I will also be complaining to FNB as they are aware that this is an early debit and so should not allow it to go through. I want Mweb to pay for the cost of R115 for the bounced debit order as well as well as change my debit order date to the 5th of each month so that this does not happen again. Why is it acceptable for large corporations to cash in early on their clients to suit themselves at the inconvenience of their clients. This is extremely irresponsible as it affects my credit score.
0 replies
Review Distribution
5 Star
3 (23.076923076923077%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (15.384615384615385%)
1 Star
8 (61.53846153846154%)