JV
jaundre V
Active since Mar 2013
7
Reviews
0
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Reviews
7 reviews12 months ago
Stay away from TIHSA
I am writing this as Telesure investment holdings (TIHSA) is the worst business I have ever seen.... First of all my car has been in a bumper accident by one of 1st for Woman clients... hence I am the victim in this case regarding the accident that happened on the 21st February... The first correspondence I received from 1st for woman was on the 17th March by Mbali Magazi, where I had to submit documentation. I have then received feedback on the 24th March indicating theyr require more documentation. it was only on the 31st of March from Amahle where they gave me feedback that the damages 1st for the woman will cover on my Hilux chrome bumper is R 5 003.98. My broker has contacted them several times via email requesting information with no response... I have also emailed them on the 4th April indicating I am not comfortable due to: I have some serious concerns regarding the claim to my Toyota Hilux 3.0 D4D damages and the quote received from TIHSA. I am not feeling comfortable as Zelmea (my broker) indicated that the parts are not genuine Toyota parts.... Attached in this email are previous quotes from Auto Magic Centurion, which is by the way the preferred repair partner I requested, as I have sent my car to them twice before and the reason for me requesting a quote from them. The quotes attached are previous quotes and claims done through them for similar accidents where the bumper had to be replaced. Quote number STA10830 for an accident in 2023 the bumper price indicated was R7584.43 for bumper + RR CTR bumper plate ( R1491.96) plus the L/R and R/R bumper plate (R 1004.86), which give us a total of R 10 081.25. Quote number **********75 STB52695 for accident in 2024 The Bumper price indicated was R 8211.45 + RR CTR Bumper Plate (R 1773.69) and the LR Bumper plate of R125.88 giving a total of R 10 111.02 Quote number KK92BHGP for the accident and claim we are discussing Auto Magic Centurion cost the bumper R 10 625 including the RR CTR bumper plate and L/R and R/R bumper plate cost together with a reverse camera labour and cost of R3500. Now your quote for exactly similar accident for the bumper only Indicates a total cost of R 4954.44, with no RR CTR bumper plate cost, no L/R and R/R bumper plate cost, and then on top of that, there is no replacement cost for the Reverse Camera? How is this Possible? how can the price for a genuine Toyota chrome rear bumper in 2023 cost R 10 081.25, in 2024 R 10 111.02 and now in 2025 decrease to a value of R 4954.44? And then why is there no cost for any repair work on the reverse camera? It is for these facts stated above that I am not comfortable with the evaluation done on the damage to my car and that I strongly recommend that the damage cost be relooked and that an actual assessor visits my car and does an inspection and not just by evaluating using photos. If that can not be done, I strongly advise to consider the quote received from Auto Magic Centurion. I have email TIHSA again on the 14th April and again no response from Amahle or Mbali or from TIHSA.... yest it is already 2 monts and yet I am still driving with a damaged car.... How is this acceptable as a innocent victim which??? I will not be amazed if your clients car is already repaired and yet the innocent victim has to struggle to get his car fixed??? There is no communication whatsoever with 1st for Woman and / or TIHSA. Everyone, stay away from 1st for woman and TISHA.
0 replies
12 months ago
Stay away from 1st for woman and TIHSA
I am writing this to 1st for Woman as thier third party department is the word business I have ever seen.... First of all my car has been in a bumper accident by one of 1st for Woman clients... hence I am the victim in this case regarding the accident that happened on the 21st February... The first correspondence I received from 1st for woman was on the 17th March by Mbali Magazi, where I had to submit documentation. I have then received feedback on the 24th March indicating theyr require more documentation. it was only on the 31st of March from Amahle where they gave me feedback that the damages 1st for woman will cover on my Hilux chrome bumper is R 5 003.98. My broker have contacted them several times via email requesting information with no response... I have also emailed them on the 4th April inidcating I am not comfortable due to: I have some serious concerns regarding the claim to my Toyota Hilux 3.0 D4D damages and the quote received from TIHSA. I am not feeling comfortable as Zelmea (my broker) indicated that the parts are not genuine Toyota parts.... Attached in this email are previous quotes from Auto Magic Centurion, which is by the way the preferred repair partner I requested as I have sent my car to them twice before and the reason for me requesting a quote from them. The quotes attached are previous quotes and claims done through them for similar accidents where the bumper had to be replaced. Quote number STA10830 for an accident in 2023 the bumper price indicated was R7584.43 for bumper + RR CTR bumper plate ( R1491.96) plus the L/R and R/R bumper plate (R 1004.86), which give us a total of R 10 081.25. Quote number 300848575 STB52695 for accident in 2024 The Bumper price indicated was R 8211.45 + RR CTR Bumper Plate (R 1773.69) and the LR Bumper plate of R125.88 giving a total of R 10 111.02 Quote number KK92BHGP for the accident and claim we are discussing Auto Magic Centurion cost the bumper R 10 625 including the RR CTR bumper plate and L/R and R/R bumper plate cost together with a reverse camera labour and cost of R3500. Now your quote for exactly similar accident for the bumper only Indicates a total cost of R 4954.44, with no RR CTR bumper plate cost, no L/R and R/R bumper plate cost, and then on top of that, there is no replacement cost for the Reverse Camera? How is this Possible? how can the price for a genuine Toyota chrome rear bumper in 2023 cost R 10 081.25, in 2024 R 10 111.02 and now in 2025 decrease to a value of R 4954.44? And then why is there no cost for any repair work on the reverse camera? It is for these facts stated above that I am not comfortable with the evaluation done on the damage to my car and that I strongly recommend that the damage cost be relooked and that an actual assessor visits my car and does an inspection and not just by evaluating using photos. If that can not be done, I strongly advise to consider the quote received from Auto Magic Centurion. I have email TIHSA again on the 14th April and again no response from Amahle or Mbali or from TIHSA.... yest it is already 2 monts and yet I am still driving with a damaged car.... How is this acceptable as a innocent victim which??? I will not be amazed if your clients car is already repaired and yet the innocent victim has to struggle to get his car fixed??? There is no communication what so ever with 1st for Womand and / or TIHSA. Everyone stay away from 1st for woman and TISHA.
58 replies
15 months ago
Extremely Disappointed with Ford Lazarus – Poor Service, Communication, and Workmanship
I am writing to share my deeply disappointing experience with Ford Lazarus (400 West Ave, Highveld, Centurion). As a loyal and hardworking customer, I expected better service, communication, and workmanship from a dealership representing the Ford brand. Unfortunately, my experience has left me with no trust in their service. Background I purchased a second-hand Ford Ecosport 1.5 on 29 March 2024, with 49,150 km on the odometer. By July, the car started displaying warning signs: "Check Brake System" and "Engine Oil Pressure Low." On 12 July, I took the car to Ford Lazarus for its 60,000 km warranty service (odometer: 54,249 km). They replaced the engine oil pressure sensor, confirmed the brakes were fine at 5mm on both sides, and assured me there were no other issues. Issues I have Experienced Brake Safety Negligence: On 12 September, I discovered at Tyre Mart that my wife’s brakes were uneven—one side was at 3mm and the other below 5mm. This was just 3,339 km after Ford Lazarus claimed the brakes were fine. This oversight endangered my wife, her carpool friends, and other road users. Recurring Battery Problems: By October, the battery began failing if the car was parked for more than two days. I contacted Matrix, suspecting the tracking device, but they confirmed it wasn’t the issue. On 20 November, Ford Lazarus again replaced the engine oil pressure sensor and informed me the battery was depleted, suggesting a replacement for R3,000. Ongoing Battery Drain: I purchased a new SABAT battery elsewhere for R1,700. Yet, after leaving the car unused for six days during the December holidays, the battery was completely drained—a worse problem than before. My Concerns Why were the brakes deemed fine during the service, only to be unsafe two months later? Why was the real cause of the battery drain not identified earlier and why am I still experiencing a battery issue? Why did the same warning signs reappear despite multiple repairs? Why should I trust Ford Lazarus’s workmanship when issues persist and safety is compromised? This experience has been exhausting and has completely eroded my trust in Ford Lazarus. After much frustration, my wife and I have decided to sell the car by April 2025 and move to a more reliable brand like Toyota or Isuzu. I will never recommend Ford Lazarus to anyone and will make sure others are aware of this experience. It is sad that such poor service exists in a world where safety, quality, and honesty should be the priority—especially for hardworking citizens. Other Ford dealerships in South Africa may provide excellent service, but Ford Lazarus has let the brand down. Shame on you, Ford Lazarus.
0 replies
60 months ago
Unwilling to help and assist with Vodacom contract
So having a Vodacom contract since I was 16 years old, Vodacom had their issues but whenever I had an issue they were always willing to go the extra mile to assist and sort out the issues. Now currently working abroad for 2 years, and my contract coming to an end, I decided to cancel my Vodacom monthly contract and just convert to a Pay as you go at Vodacom as I am very seldom in South Africa and no need to pay all the money for nothing. With my fiance (still in SA) visiting Vodacom they said I need to send a letter with certified ID and passport with my wife to Vodacom center one month before my contract ends and they will then do the necessary changes. Today is one month before my contract ends, and Vodacom told my fiance that I need to call the call center and speak to them and cancel it. I can not do it through my Fiance or in the store, I need to call the call centre!!!! WHAT ON EARTH??? I am in Qatar and Bahrain... how am I supposed to call Vodacom International just to cancel my contract and change to pay as you go??? Not only were they unfriendly with my Fiance but they just simply said sorry mam we can not help you he must call in personally! This is Ridiculous... What happened to... going to extra mile to assist your customers???
159 replies
63 months ago
wesbank poor service and statement dispute
This is the worst service I have ever received.. having problems with my car loan statement, not getting through to Wesbank since last year 2020, as the excuse is al the time COVID.... operators working from home..... My bank statement, together with statement on my wesbank account and when finally reaching a operator the statement she gives on the system is different.... 3 statements all showing different outstanding value.??? when trying to resolve the issue via their some called good service service@wesbank email you just get nowhere...... dealing with someone different everytime, have to explain to them everytime the issue and still they just send me a settlement value which is more than my current advance amount value in my account...... worst ever.... wil not use Wesbank again after I can just settle my account.
112 replies
69 months ago
Bad Service
I bought a Garmin forerunner 645 in August 2019. I moved to Qatar and on 21 June my Garmin watch face broke. I took it to Garmin Lingawi / Jassim Ahmed Al-Lingawi. They mentioned they need to send it to Garmin UK for repair, but it will cost me 200QAR for shipment and custom charges. They also mentioned that normally when the watch is still under warranty they will send you a new watch or they will repair but 995 they will send you a new watch. Not only did I wait until the 5th august to receive my garmin watch for training, but the service I got was terrible. I had to every time ask them what is the status why is it taking so long. with no response and then all of a sudden they inform me that your unit is on its way. I then receive UPS tracking number... after some day still waiting for the watch I see UPS indicates that they don't have delivery address. i then call Lingawi Garmin and ask them what is the problem, and their response is please call and talk to UPS. I mean come on... I am the customer.. I have already given my address, I am not supposed to ask every day where my watch is, they need to sort out the shipment???? What happens, 5th August, received my shipment,BUT I need to pay another 35QAR customs and admin FEE????? for what?? for al the work I the customer actually did? and after I already paid 200QAR for service and shipment? Anyway, looks like also I am the 1% that was unlucky and they just repaired my Watch :). No issue with that, but the experience in sending a faulty Garmin from Qatar to UK..... What a mission and also is it worth the Money????? NO!!!
0 replies
136 months ago
Very bad customer service
I am currently looking for a new property and decided to have a look at the property FNB has as \Bank Repo houses". Now this will be the first time I will buy a \""Bank Repo House\"". Thus I decided I will call FNB as they are the bank I bank with and also ask them what houses they have and what is the terms and the pros and cons... Now after calling several times and being transferred every time 10 times to someone else and then at the end waiting on call for 10 - 20 min and then still no answer"
77 replies
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0 (0%)
4 Star
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3 Star
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2 Star
1 (14.285714285714286%)
1 Star
6 (85.71428571428571%)