NS
nhlanhla S
Active since Apr 2013
73
Reviews
0
Industries
Reviews
73 reviews2 weeks ago
Cell is denying me an upgrade (False advertising)
Cell C is depriving me the right to upgrade after clean 21 months paying 4 contracts with them and loyalty I'm very disappointed and not happy , the Staff @ Credit vetting department needs a workshop hence CELL C has been overtaken by Telkom mobile in terms of the market share . When a Client is upgrading they are not any money or borrowing they are replacing an existing product therefore why decline a client with 21 months no arrears payment and 100% clean record in terms of paying his contracts , Second to that Credit check is not a factor because I'm replacing equal to the amount I have afforded for 21 months I'm not adding any amount . You can only run a credit check for 2 things affordability and credit worthiness how is a loyal paying client for 21 month not credit worth? 🤔 how is it possible that they cannot afford a monthly contract that they have paid for 21 months without a single debit order bouncing . Really this is pathetic the Credit manager @ Cell must look into how vetting is being done otherwise I'm closing all my contracts with Cell c with immediate effect !!!! I will.take this matter witn ICASA as well and the credit ombudsman
6 replies
5 months ago
Cards not the same (Replacement and old old one )
Im really shocked about Standard service in which i received an sms to collect my cheque card and upon my arrival at Jabulani branch , the consultant took almost 20 minutes to locate the delivered card . My previous card was embossed can i be furnished with such upon replacement . And after that to my shock the card appears as Cheque card on the APP while the card issued is written DEBIT CARD and not even embossed like the previous card . This is incompetence and i want the card im replacing to be same as the one replacing it simple as that otherwise this looks very suspect and disregard of my rights as a customer .
1 reply
6 months ago
Makro is ****
Makro has failed to deliver my items and no refund since 29 November im still waiting for my items all i get is a reference number and their whats up line simply ignores conversations . This is ********* please deliver my goods or refund me soonest you are ****mers !
3 replies
6 months ago
Hollard is ****mers
Ive been a loyal Customer however dissapointed that everytime i must get my Premium Credit refund annually it must be a cat and mouse game ,this is not fair and im thinking of migrating my policy to an credible insurer because Hollard is becoming ********* . Please honour your contractual obligations and refund my premium as agreed before i refer the matter to the insurance omsbud for retification .
2 replies
15 months ago
Hollard Please pay back my annual Cash refund
Im not a happy Client at all ,first I must remind Hollard about my annual Credit refund for my funeral cover cash back while it's there on the contract which is unfair . I sent documents and they are yet to pay the refund ,It is not in line and violates law of contract laws .
2 replies
17 months ago
FNB CONNECT **** still locking me
I am yet to be released by FNB CONNECT despite being given assurance by the consultant that I will be able to port out within 4 hours . How is possible that FNB is locking me inside their network with CELL C this is unfair and against consumer protect Act . Please FNB I want to port my number to MTN 0732676251 . Please release me .
1 reply
17 months ago
FNB CONNECT A **** BE WARNED !
FNB is holding me to ransom regarding porting my number back to MTN after realising that they are working with CELL C ,I no longer want their service because CELL C has poor network period . There's a block on their SIM card not allowing you to port out and this is ******* customers must be given a chance to port out of a network I want the code removed so that I'm able to port my number back to MTN SOONEST ! stop locking customers and be transparent that FNB has no network they work with CELL C . PLEASE !
1 reply
18 months ago
Please deliver a New Card Woolworths
I ordered a new embossed card since the previous issued at Maponya Mall was not embossed only printed , the card always gives me challenges because numbers are not visible enough . I went to Jabulani Mall to order a new card still there's no communication,this is bad customer service this is for the second time I'm ordering a new card without getting any assistance or receiving the card .
0 replies
20 months ago
RAM Driver Rude and bad service
The driver allocated to deliver parcel 116850 is rude to the core ,why is he working with people and be this rude . He Ignored while made an effort to wave to him and run to receive my parcel this is rude and not how customers must be treated . I will execute legal action if any amount is billed from my Fnb account due to this . He should have waited rather than ignoring a customer Im not his Child .
3 replies
20 months ago
RAM Courier rude and FNB Connect .
Fnb Connect is using RAM Couriers which is giving us customers bad service 1.You are told that your package will be delivered 8am to 5pm that means you must sit for 10 hours waiting for a courier delivery . This is abuse and unprofessional the driver of the courier company RAM was rude and ignored me when I was waiving for him that I'm there . Please cancel my sim card FNB and don't bill my account for incompetence of RAM I'm not happy with your services (FNB CONNECT) and il be migrating my account to another bank soonest .
1 reply
Review Distribution
5 Star
4 (5.47945205479452%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
18 (24.65753424657534%)
1 Star
51 (69.86301369863014%)