AS
Adri S
Active since Apr 2013
7
Reviews
0
Industries
Reviews
7 reviews2 months ago
REFUND - DID NOT BOOK A RIDE (DON'T EVEN HAVE THE UBER APP ON MY PHONE)
I used Uber last year 2025 but today an amount of R50 was deducted from my account. Why??????? So, you can just money from my account without me even booking a ride. I did not authorise you to take money. I don't even have the Uber app on my phone anymore. How is this possible? Please contact me on: 0662126593
0 replies
2 months ago
PROMISE TO PAY
Sometimes life happens and you cannot pay your debit order and stay connected. I phoned Vodacom today and requested for a promise to pay date because my debit order did not go through. Well, no help here. It is impossible to have this arranged. Just being told by the agent that this is how it works. A promise to pay will not keep the lines connected. I have been a customer at Vodacom for many years and rarely missed a debit order. Cell 0662126593
56 replies
30 months ago
Unhappy with wrong item in correct package.
I have ordered a queen size mattress protector from Takealot and received the item. The item on the outside of the package read queen size which was correct. Then I opened the parcel thinking I will find the correct item inside. I saw the label on the item was for a double bed which was not what I ordered. I have send several emails which is stating that the return requested was declined because I opened the package which is fair in some cases. I have send also a couple of emails stating that it is now my fault that Takealot put the wrong item in the package or labeled the package incorrectly. How can you decline my return and also don't refund my money if this is not a mistake from my side. How do you know that the correct item is in the parcel if you don't open it? You now have the item and the money I paid. All I want is a refund into my bank account. Can someone please make an effort to fix the error - Cell: 082 303 4326
0 replies
35 months ago
Bad service
I started a whatsup conversation with LG which was very friendly and helpful in the beginning and provide all information of the Front loader washing machine that is still under warranty. It is really frustrating as I don't receive feedback or any calls to help as I reported the machine, after it was send to MMR Electronics for repairs I came back faulty again. Can someone please help to attend to this matter urgently or LG replace this broken machine??? I reported my washing machine a couple of weeks ago that the drum is nocking and is "walking". The technician came to my house and was saying that it is not level and therefore the problem. I reported that the problem is persisting after he left. Then the item was collected and saying they replaced the shock absorbers. Then I tested the machine on 4 June after I received it back but was in the same state. Then I reported the machine again but no response thereafter. I also had communication with LG Head Office who was so friendly but do not deliver. They also was saying don't worry we will follow up with MMR Electronics and I don't have to worry. The machine is still under warranty and is really problem to get someone to fix the machine. Can someone please help to replace or fix this machine???? Adri 082 303 4326
113 replies
35 months ago
Bad service
I reported my washing machine a couple of weeks ago that the drum is nocking and is "walking". The technician came to my house and was saying that it is not level and therefore the problem. I reported that the problem is persisting after he left. Then the item was collected and saying they replaced the shock absorbers. Then I tested the machine on 4 June after I received it back but was in the same state. Then I reported the machine again but no response thereafter. I also had communication with LG Head Office who was so friendly but do not deliver. They also was saying don't worry we will follow up with MMR Electronics and I don't have to worry. The machine is still under warranty and is really problem to get someone to fix the machine. Can someone please help to replace or fix this machine???? Adri 082 303 4326
0 replies
42 months ago
Early debit orders damaging my credit record and bank costs
You Simply think this is a laughing matter when you call. Person laughing at you... I just got a call (phone went dead), an SMS and an email from Simply to state that your debit order failed. I have tried to call back but your system (when selecting option 1) is so unclear that it is impossible to hear what the person is saying. Please note that my premiums are up to date. The debit orders are set to be taken on the 25th of each month but it is now 2nd month in a row that you try to take an early debit order. I have discussed this with you last month. This is not only costly in terms of bank costs but is damaging my credit record. I have been a customer for more than 5 years, why is this happening? Herman Saayman Cell: 0711193920
133 replies
112 months ago
Poorest customer service ever
<p>I lodged an enquiry on 1 February as I normally receive R110 flexi airtime and 500 megs of data but never received data. I then got an sms saying the case is closed with no reason. Then followed up and it was said it was at wrong department and escalated to the data department. After receiving another sms with ratings "0" someone phoned me last week wednesday and said will phone me back after 9 when data department opened. That also did not happened followed up again and then the enquiry was not diverted to an agent yet to attend to my quiry. I also send an email to complaints department a week ago and two days ago to customer care with no feedback. How many times must I call for feedback and now paying for service that I never got. If my contract has ended in 12 months instead of 24 months then let me know to cancel total contract. I have been with Vodacom 6 years and this kind of service you get. Will you please let me know what is going on. I rather go to another service provider. Really fedup and have no answers in two weeks!!!!!!??????? No data </p>
56 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
6 (85.71428571428571%)