EM
Eugene M
Active since May 2013
10
Reviews
0
Industries
Reviews
10 reviews5 months ago
Bank Details Update Delayed for almost a Month
This has been the worst customer service experience I’ve had with Adumo Online. A simple request to update my bank account details has dragged on for more than a month and still isn’t resolved, creating unnecessary problems in my accounting. I have repeatedly asked Giancarlo to finalise the update. I completed the online forms, received confirmation, yet the funds are still being paid into my old account. I’m trying to remain civil, as requested, but nothing has been done and the issue continues. Please update the banking details without further delay.
0 replies
12 months ago
I’ve been a long-time customer of Xneelo, but my experience with their support team has been consistently disappointing and, frankly, disrespectful
I’ve been a long-time customer of Xneelo, but my experience with their support team has been consistently disappointing and, frankly, disrespectful. Whenever I reached out for help, instead of addressing my issue directly, I was regularly met with condescending replies full of links to self-help articles. These canned responses made me feel like I was being dismissed or treated as if I didn’t deserve real assistance. It’s a snobbish and passive-aggressive tone that makes you question why you’re paying for a service that won't properly support you. This behavior isn’t a one-time issue, it’s a recurring pattern over several years. I’ve felt chastised, belittled, and brushed off more times than I can count, and the emotional toll is real. It turns what should be a simple support experience into an exhausting back-and-forth. To be clear, I’m not against knowledge bases. But sending generic how-to links instead of listening to the problem is not support, it’s avoidance.
174 replies
12 months ago
My Experience with Xneelo (Pty) Ltd Support
I’ve been a long-time customer of Xneelo, but my experience with their support team has been consistently disappointing and, frankly, disrespectful I’ve been a long-time customer of Xneelo, but my experience with their support team has been consistently disappointing and, frankly, disrespectful. Whenever I reached out for help, instead of addressing my issue directly, I was regularly met with condescending replies full of links to self-help articles. These canned responses made me feel like I was being dismissed or treated as if I didn’t deserve real assistance. It’s a snobbish and passive-aggressive tone that makes you question why you’re paying for a service that won't properly support you. This behavior isn’t a one-time issue, it’s a recurring pattern over several years. I’ve felt chastised, belittled, and brushed off more times than I can count, and the emotional toll is real. It turns what should be a simple support experience into an exhausting back-and-forth. To be clear, I’m not against knowledge bases. But sending generic how-to links instead of listening to the problem is not support, it’s avoidance.
58 replies
18 months ago
MTN's Failing LTE Coverage in Sedgefield: Where Are the Competent Fixes?
I am extremely disappointed with the MTN LTE coverage in Sedgefield. The service is consistently poor, with noticeable gaps in coverage due to offline towers, and no one seems to be addressing the issue. Reliable network connectivity is crucial, yet MTN fails to provide adequate service in this area. It is unacceptable that these issues persist, and it raises concerns about whether MTN has the right, competent people managing the network. Keeping the towers operational should be a top priority to avoid such disruptions. Please take immediate action to restore consistent and reliable coverage in Sedgefield.
0 replies
22 months ago
They have a Bot, you mean nothing as a customer
No technology support. Customer service desk help is non existent
0 replies
22 months ago
More than 10 days for delivery
Takealot has provided the worst experience I've ever had with an eCommerce company. The service was terrible from beginning to end, and reaching their customer service was nearly impossible. Save yourself the frustration and steer clear of Takealot. Their service is truly shameful.
0 replies
23 months ago
Xneelo is so automated they lost the human touch, but humans pay their services.
I tried calling 2 times both holding on automated answering service for more than 6 minutes. Terrible phone system. The chat bot is the worst thing invented. What happened to talking to a human.
106 replies
29 months ago
If you're on the hunt for vehicle seat covers that go above and beyond
If you're on the hunt for vehicle seat covers that go above and beyond, Any Car Seat Covers is the ultimate stop. I recently purchased their waterproof car seat covers for my Haval H6 HEV, and I couldn't be happier with the product and service. Firstly, these covers are more than just protective layers; they're a shield against spills, dirt, and whatever adventures you throw at them. From muddy hikes to accidental coffee spills, these covers handle it all without a hint of damage to my car seats underneath. The durability is impressive. I've had other seat covers that tore or lost their waterproofing after a short time, but not these. Any Car Seat Covers are clearly built to last, and their easy-to-clean nature is a lifesaver. The online ordering process was seamless, and the delivery was prompt. The covers fit like a glove, and the quality exceeded my expectations. Plus, the range of designs and colors available is a huge bonus—there's something for every taste and vehicle style. In short, if you're looking for seat covers that offer top-notch protection, durability, and style, Any Car Seat Covers is the way to go. I highly recommend them to anyone seeking quality and reliability for their vehicle's interior.
0 replies
29 months ago
Rene is an absolute rock star!
Expertise, patience, and dedication in assisting me were exceptional. Whenever I encountered an issue, Rene was right there, ready to help with clear explanations and step-by-step guidance.
56 replies
51 months ago
I highly recommend anyone to use Robofactory SA
I am very happy with my experience with RoboFactory SA. The website was easy to use and the product you see is what is delivered. Great quality, very affordable and fast delivery. the process was so quick. I highly recommend anyone to use Robofactory SA.
0 replies
Review Distribution
5 Star
3 (30%)
4 Star
0 (0%)
3 Star
1 (10%)
2 Star
0 (0%)
1 Star
6 (60%)