WB
William B
Active since May 2013
8
Reviews
0
Industries
Reviews
8 reviews2 months ago
Uber *******
On Sunday 8 February I reserved a trip to Cape Town airport from my home in Noordhoek, the trip booked for pick-up at 9.30am on Thursday 12 February. Immediately after making the reservation, I received an email advising me, in bold capitals, that my reservation was confirmed and detailing the trip and pick-up time. I thought nothing further of the matter, printed the confirmation, and at 9.25am on Thursday waited at the gate of my residence for the driver to arrive. By 9.50am I knew it was a no-show and had to order another lift, but it took until 10.10am before another car arrived. I got to the airport at 11am, just in time to rush through security (luckily I only had hand luggage) and board my plane. I see there are many negative reviews here about Uber and there is never a reply. Pretty disgusting.
0 replies
4 months ago
Beware!
It's a FB ****. I've been taken for R699 for a piece of jewellery, Bunch of hoods, probably in China, couldn't care less about robbing a pensioner.
0 replies
6 months ago
CAR PART ****MERS
Phew, reading these reviews I know I've had a lucky escape! A couple of days ago I went to their website looking for a part for my 18 year old Audi, to find it listed at what seemed a ridiculously low price compared with what I had been quoted by an Audi agent - I mean ridiculously low, R13.50 compared with over R2000 for the OEM part from the agent. I suppose this is how they con people into trying to deal with them. Anyway, I thought that for R13.50 plus delivery of about R7 I didn't have much to lose, so I tried to order it. Fortunately the website didn't allow me to pay for some reason, so I tried phoning their "customer service" line. No reply, just got cut off a couple of times, so I sent them a WhatsApp asking them to contact me. This morning got a reply with a number for Tracy to contact her for bank account details in order to make an ETF payment. By this stage I had decided that the whole business looked *****, so I didn't do anything. Later today I was speaking to my mechanic and asked him about Online Car Parts. His terse reply: "BUNCH OF ******". The old adage is so apt: If it looks too good to be true, it probably is.
0 replies
15 months ago
STILL NO RESOLUTION FROM VODACOM OR MTN
MTN to blame for this fiasco VODACOM, MTN AND iSTORE, NOT GOOD ENOUGH FIVE MONTHS AGO, IN AUGUST 2024, a good friend of mine had her cellphone number ported from MTN to Vodacom. Ever since then, she has not had any one-time passwords (OTPs) or verification codes sent to her phone, nor any notifications from her bank advising her of transfers on her account. As a result she has not been able to respond to any message requiring an OTP or verification code. In the last few days she has also lost her WhatsApp service, which she's been unable to update because updating requires responding to a verification code THAT SHE DOESN'T GET. Her loss of WhatsApp means she is unable to contact her daughter and family in Australia, or communicate with her pupils (she's a pianist and piano teacher) except by sms or expensive calls. Over the last several months she has made countless visits to the Vodacom shop in Longbeach Mall, the MTN shop in the same mall, the Vodacom shop in Constantia Centre, and the iStore in Constantia Centre. ALL TO NO AVAIL, AS SHE'S JUST BEEN PASSED FROM PILLAR TO POST, WITH NO RESOLUTION IN SIGHT. REPEAT - THIS HAS BEEN GOING ON FOR FIVE MONTHS (AND COUNTING), AND REQUIRES MANAGEMENT INTERVENTION AT THE HIGHEST LEVEL) The above, copied from my Hellopeter review of a few days ago, refers. This disgraceful saga continues. However, after being pushed from pillar to post for months, ever since 13 August when her number was supposedly ported from MTN to Vodacom, IT IS CLEAR THAT MTN *****ED UP BIG-TIME IN NOT DOING THE PORT PROPERLY. This has become clear in the last few days, when it was revealed that she still has an account with MTN, DESPITE HAVING BEEN A VODACOM CUSTOMER FOR MORE THAN FIVE MONTHS. An MTN customer service lady by the name of CAT at the MTN store in Longbeach Mall in Noordhoek, has done her level best to help but has been unable to escalate the matter because the MTN back office DOES NOT ANSWER CALLS. Being a customer-facing employee in these conditions would be enough to drive anyone to drink (or worse, suicide perhaps?), with a similar reaction from the poor customer. SO NOW, MTN, WHAT THE HELL ARE YOU GOING TO DO ABOUT IT BEFORE THE CONSEQUENCES BECOME GRAVE AND EVEN TRAGIC. The debacle detailed above continues, with no resolution in sight. Two days ago my friend was contacted by someone called Fergie from Vodacom (or perhaps Hello Peter) who informed her in an email that all she needed to do was ask MTN to do a sim swop, then reply to him by email to confirm that she had done so and he would ensure that the porting of her number to Vodacom would be properly done. Yesterday she did the sim swop at the MTN store in Ceres (she is travelling this week), but was told by the MTN staffer there that her number had been given away to another MTN customer. She is understandably desperate to keep her number. WILL FERGIE OR SOMEBODY PLEASE HELP URGENTLY!!
106 replies
15 months ago
MTN to blame for this fiasco
VODACOM, MTN AND iSTORE, NOT GOOD ENOUGH FIVE MONTHS AGO, IN AUGUST 2024, a good friend of mine had her cellphone number ported from MTN to Vodacom. Ever since then, she has not had any one-time passwords (OTPs) or verification codes sent to her phone, nor any notifications from her bank advising her of transfers on her account. As a result she has not been able to respond to any message requiring an OTP or verification code. In the last few days she has also lost her WhatsApp service, which she's been unable to update because updating requires responding to a verification code THAT SHE DOESN'T GET. Her loss of WhatsApp means she is unable to contact her daughter and family in Australia, or communicate with her pupils (she's a pianist and piano teacher) except by sms or expensive calls. Over the last several months she has made countless visits to the Vodacom shop in Longbeach Mall, the MTN shop in the same mall, the Vodacom shop in Constantia Centre, and the iStore in Constantia Centre. ALL TO NO AVAIL, AS SHE'S JUST BEEN PASSED FROM PILLAR TO POST, WITH NO RESOLUTION IN SIGHT. REPEAT - THIS HAS BEEN GOING ON FOR FIVE MONTHS (AND COUNTING), AND REQUIRES MANAGEMENT INTERVENTION AT THE HIGHEST LEVEL) The above, copied from my Hellopeter review of a few days ago, refers. This disgraceful saga continues. However, after being pushed from pillar to post for months, ever since 13 August when her number was supposedly ported from MTN to Vodacom, IT IS CLEAR THAT MTN *****ED UP BIG-TIME IN NOT DOING THE PORT PROPERLY. This has become clear in the last few days, when it was revealed that she still has an account with MTN, DESPITE HAVING BEEN A VODACOM CUSTOMER FOR MORE THAN FIVE MONTHS. An MTN customer service lady by the name of CAT at the MTN store in Longbeach Mall in Noordhoek, has done her level best to help but has been unable to escalate the matter because the MTN back office DOES NOT ANSWER CALLS. Being a customer-facing employee in these conditions would be enough to drive anyone to drink (or worse, suicide perhaps?), with a similar reaction from the poor customer. SO NOW, MTN, WHAT THE HELL ARE YOU GOING TO DO ABOUT IT BEFORE THE CONSEQUENCES BECOME GRAVE AND EVEN TRAGIC.
0 replies
15 months ago
VODACOM, MTN AND iSTORE, NOT GOOD ENOUGH
FIVE MONTHS AGO, IN AUGUST 2024, a good friend of mine had her cellphone number ported from MTN to Vodacom. Ever since then, she has not had any one-time passwords (OTPs) or verification codes sent to her phone, nor any notifications from her bank advising her of transfers on her account. As a result she has not been able to respond to any message requiring an OTP or verification code. In the last few days she has also lost her WhatsApp service, which she's been unable to update because updating requires responding to a verification code THAT SHE DOESN'T GET. Her loss of WhatsApp means she is unable to contact her daughter and family in Australia, or communicate with her pupils (she's a pianist and piano teacher) except by sms or expensive calls. Over the last several months she has made countless visits to the Vodacom shop in Longbeach Mall, the MTN shop in the same mall, the Vodacom shop in Constantia Centre, and the iStore in Constantia Centre. ALL TO NO AVAIL, AS SHE'S JUST BEEN PASSED FROM PILLAR TO POST, WITH NO RESOLUTION IN SIGHT. REPEAT - THIS HAS BEEN GOING ON FOR FIVE MONTHS (AND COUNTING), AND REQUIRES MANAGEMENT INTERVENTION AT THE HIGHEST LEVEL)
53 replies
19 months ago
Welz in contravention of the Banks Act?
See my earlier review of this ********* auctioneering business. I have previously complained that I have still not been paid for a Dylan Lewis sculpture sold on Welz's Cape Town auction in February, i.e. seven months ago and more than five months since early April when I should have been paid in terms of the contract. See my earlier review. I'm not a lawyer but am reasonably informed about commercial law, and in my view what Welz is doing, namely withholding sellers' monies in order to provide finance to buyers at auction, is tantamount to obtaining deposits from members of the public to advance to other members of the public. In my view this is a serious contravention of the Banks Act, which prohibits any entity other than a registered bank from accepting deposits, I suggest that the office of the Registrar of Banks looks into this matter.
159 replies
24 months ago
Waiting not for Godot but for Stephan Welz
Unhappily I must concur with the many reviewers' complaints about slow or no payments. In the 21 February 2024 Cape Town auction I sold a Dylan Lewis bronze sculpture for R120000, with a net amount due to me of R105600 after commission. To date, 78 days after auction, I have not been paid. My frequent enquiries to staff in both Cape Town and Johannesburg have simply met with a lot of ducking, diving and buck-passing, and the person I am told is the owner of the business, Lawrence Friedman, does not answer his cell phone (082 445 4995).
106 replies
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1 Star
8 (100%)