MM
Meshan M
Active since Jun 2013
10
Reviews
0
Industries
Reviews
10 reviews20 months ago
Completely unreliable network and zero customer service
Completely unreliable network and zero customer service. I paid extra for 60mbps and on average I'm lucky if I get 5. Support never come back, so have given up even trying to contact them. I'll be moving home soon and counting the days until I can cancel my contract. Here are the results of my speed tests over the last few months: 03.09.24 19:43 3.45 0.21 33 17.08.24 07:39 47.19 5.96 47 31.07.24 20:53 10.79 0.00 32 28.07.24 15:35 19.79 5.10 40 21.07.24 21:01 2.05 0.64 35 21.07.24 21:00 1.58 0.54 37 16.07.24 14.41 33.99 20.31 36 15.07.24 10:47 18.30 1.27 44 12.07.24 11:19 8.81 1.23 83 06.06.24 09:03 5.29 1.59 168 06.06.24 08:53 19.12 1.41 51 05.06.24 2018 0.52 7.08 334 23.05.24 09:49 32.81 30.30 26 23.05.24 09:47 ***** 2.28 17 08.05.24 07:30 10.94 0.00 40 02.05.24 09:00 8.93 3.64 39 02.05.24 08:59 34.49 0.15 37 22.04.24 19:14 69.02 12.26 32 15:04.24 10:10 34,77 14.13 40 21.03.24 07.15 1.82 0.11 36 20.03.24 08:57 14.42 5.91 40 01.03.24 11:14 64,70 23.41 22 26.02.24 10:06 26.99 8.43 40 25.02.24 16:19 25.02.24 1544 000 2.46 0.12 111 0.48 0.16 131 25.02.24 06:36 28.78 0.86 39 24.02.24 21:47 0.63 0.00 56 24.02.24 21:44 0.97 0.60 42 25.01.24 16:52 39.08 51.22 16 25.11.23 07:00 145.82 172.95 8 24.11.23 12:29 43.31 21,74 11
106 replies
30 months ago
**** site?
No delivery and no response to emails. Now the struggle begins to try and get my money back :-(
0 replies
51 months ago
Super fast delivery
Ordered and the delivery arrived the next day and nicely packaged too.
0 replies
65 months ago
Trustworthy company
Offered a decent price for my car, payment was made immediately and everything was in order. Only improvement I would recommended is that they pre-populate the forms to make it easier, but I'm nitpicking here.
0 replies
71 months ago
Poor Service and Rude staff
HP Logo Write a review Meshan M 5 reviews | Active since Jun 2013 05 Jun 2020, 09:52 Poor service Ordered a chair. It took a while to arrive as, even though they take zapper payments, they only process the order once they have received the funds from zapper which takes about a week. When it arrived, It was uncomfortable and the mechanism was faulty. I called to request a refund, the said no problem and that they would come back to me. A week later I called again, and they said it was in the process and they were just trying to schedule the collection. I accepted this at that time given that we were still in lockdown level 3. However in week 3, when I called again, I spoke to a lady named Kate who, completely unprovoked, started shouting and screaming at me because I hadn't requested the refund via email, and they didn't have my bank details, even though policy clearly states that they would process the refund via the original payment method, and no one had mentioned the requirement for an email in my previous phone calls. I have now escalated to the manager, Nadine. I will update this post once I have received feedback.
105 replies
71 months ago
Poor service
Ordered a chair. It took a while to arrive as, even though they take zapper payments, they only process the order once they have received the funds from zapper which takes about a week. When it arrived, It was uncomfortable and the mechanism was faulty. I called to request a refund, the said no problem and that they would come back to me. A week later I called again, and they said it was in the process and they were just trying to schedule the collection. I accepted this at that time given that we were still in lockdown level 3. However in week 3, when I called again, I spoke to a lady named Kate who, completely unprovoked, started shouting and screaming at me because I hadn't requested the refund via email, and they didn't have my bank details, even though policy clearly states that they would process the refund via the original payment method, and no one had mentioned the requirement for an email in my previous phone calls. I have now escalated to the manager, Nadine. I will update this post once I have received feedback.
0 replies
75 months ago
Poor Product, Worse Service
Absolutely Horrible Experience. We bought the top of the range bed from them. First they send the wrong size. The replacement beds legs were skew. They then came back to fix the legs, but there were still skew legs. The manager then has the audacity to tell me that they checked the legs, and that there must be something wrong with my eyes!!!!!! I have no faith that they will honor the guarantee, and if they keep giving this level of service, and are this rude to customers, the company is not going to be around long enough to honor the guarantee even if they want to. And the worst part is that the mattress is not even all that amazing. Rather stick to a brand like Serta that will take the bed back if you're not happy.
0 replies
78 months ago
Terrible Sealy bed with even worse service model
This is related Sealy Beds. We bought a top of the range Sealy bed. The bed had a 10 year warranty. we bought a Sealy as we grew up with the understanding that they make fantastic beds. After 7 years the bed became a uncomfortable. Sealy / Bravo sent an inspector out and said there is a factory fault, they cannot replace the bed but we can pro-rata pay in for the number of years used and they would give us a new bed. The fact that there was a factory fault implied to us that the bed should be replaced at no charge. after much back and forth withe bravo group we eventually negotiated the price down and paid in a portion for a new bed. we have had the new bed for 2 years now and it is already very uncomfortable (it is lumpy and sinks in places). They have re-sent an inspector out. They have said that there is nothing wrong with the bed - no factory problem. however, since the base is squeaky they will replace this. On asking why they would not assist with the bed as it is uncomfortable they have said that they are only concerned about whether there is a factory defect and do not consider whether it is comfortable or not. We now have to buy a new bed after 2 years of having this one. It is very strange that a company that should be most concerned about whether their beds are comfortable or not, do not think that this is important.
0 replies
106 months ago
Worthless Warranty
<p>Bought a bed that was supposed to last for 15 years. Halfway through the period, the bed has completely sagged. Sealy has admitted that there is a fault with the bed, but they want to charge R7000 for the replacement. The real kicker is that they want to charge an extra fee because there is a mark on the bed. This can only mean two things. Either Sealy looks for any way to ***** their customers, or they are reusing used materials in their new beds. </p> <p> </p> <p>I will never buy another Sealy/Edblo product. You may have scored in the short term, as I'm not going pay your replacement fee, but you've lost a customer for life, and earned an active detractor. </p>
0 replies
127 months ago
Beware! MTN will steal your money
In April 2015 I ported to Vodacom are 15 years as a loyal MTN customer, and received an SMS from MTN confirming this. At the end of April, I was still billed for the full month. I complained to MTN and was assured that it would be rectified. At the end of June, I was billed again. I then requested my bank to block the debit order, which happened successfully at the end of July. However, At the end of August, a debit order for double the amount went through. <br> <br> After much frustration with the call center, I went to MTN at Killarney mall where I dealt with Paul Khokho. I gave in the proof that my number was now with Vodacom, and i was once again assured that the refund would be processed. <br> <br> After numerous calls, I eventually managed to get hold of Bonginkosi Mntungwa in the Credit Control department, who again agreed to process the refund of approx. R2500. I never hear from him again. <br> <br> On 22 Oct I spoke to Nompumelelo Sithole who send a mail to Bonginkosi requesting feedback. I have also sent follow up mails. A week later, I have still not received any response from Bonginkosi. <br> <br> Now more than 6 months later, I have still not had any resolution.
75 replies
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (10%)
1 Star
7 (70%)