Active since Jun 2013
I was helped by a wonderful, competent and skilled consultant by the name of Petros, keep up the great work attitude.
Standard Bank credit card penalised me R20.00 because I disable tap and go features on my credit card. The tap and go was disabled for security purpose. This is *********.
I made an online purchase of a router and made full payment. Before the item was delivered, I canceled the transaction and requested a full refund. I made several contacts with Vodacom regarding the refund. Two weeks later, I haven't received the refund. Vodacom makes it easy to make an online purchase but hard to cancel the transaction.
I received an unsolicited marketing phone call from Discovery Insurance agent, phone number +2710552026 on 30 Oct 225. I was asked if I should consider a comprehensive insurance quote which is likely to bet my current insurance premium. When I refused the offer and while giving reasons of my decline, this rude agent drop a call on me. I will never ever ever take any product from Discovery, and will advise those close to me to do the same.
I phoned Vodacom post sales within 24 hours of bouncing debt order and offered to remedy the arrears immediately, it was a small amount less than R200. Payment arrangement was agreed but Vodacom failed to re-debit my bank account. Then suddenly without a notice my account gets suspended. I phoned Vodacom arrears collection department. The consultant by the name of Zebuya was unprofessional, *********** and arrogant. She does not even know Vodacom's customer complaints number. DISAPPOINTING.
I logged a service query with ABSA Home Loan after moving my home loan accounts from a competitor bank to them. ABSA is not fulfilling the contract. Numerous phone calls and emails, nothing solved. The matter been pending for resolution since July 2025. Even threats of escalating to the Banking Ombuds did not sway ABSA to resolve my query.
Hi. On the 24 May 2025 I topped up my Airtime by R180.00. While still having active data bundle of 4 gigs. On the 25 May 2025, I noted that the R180.00 is now R35.92. I phoned Mtn's contact centre on 25 May 2025, I was told because I have "out of bundle" activated, my airtime was spent as data even though I had 4 gigs data. I was told that using airtime as data takes priority over any existing data. I asked for call reference only to be told MTN doesn't give call references.
Virgin Active has ****med me. Some of my gym visits has not been recorded although I correctly scanned in and out. My complaint to the Glen Acres club didn't help, they keep telling me error is fixed by that is not the case. Even a call to Virgin Active call center yelled no results.
Standard is very ********* in their dealing with customers. They are an underhanded organization. Standard Bank debited my cheque account 7 days early. I then phoned them immediately to reverse the premature debit but Standard Bank said they wont reverse a debit order where they are a beneficiary. Then my other due debit order bounced and i was penalised R100.00. This dispite the fact that I transferred extra money to cater for all the debit orders including the premature Standard Bank credit card.
I upgraded my dstv package to premium about a month ago (the premium package includes Showmax for free), since then I been trying to watch Showmax but I am told that I need to subscript separately for show max and pay the monthly subscription.
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