LN
Li N
Active since Jun 2013
8
Reviews
0
Industries
Reviews
8 reviews45 months ago
Chronic Med service apalling
Numerous emails sent to cmm@fedhealth with no response. Chronic medication should be attended to a little more urgently.
134 replies
45 months ago
Inefficient service from cicdocuments
Spoke to consultants and sent an email for debit order changes and i just get ignored.
402 replies
46 months ago
Vodacom 4 u at Northgate
I took time off work to get an application to transfer a number to my daughter. She filled in the paperwork and got the supporting documents and went in to give it in. Alton at Northgate Vodacom did not bother submitting the papers. How do they just waste peoples time like this? This whole process needs to start again.
402 replies
84 months ago
No service and no delivery of products as promised
Order not delivered and when you call them to enquire they say they will call you back but they don't call. Just write off the money you pay them as they clearly avoid customers once they have taken their money.
0 replies
112 months ago
After sales service is shocking
<p>A friend was discharged from hospital and i tried to change the address for delivery before the delivery went out. I got a message to call the call centre. Very unhelpful and in fact seemed like i was bothering them. Send another email with no response. No delivery - item must have been dropped at hospital without finding the recipient.</p> <p> </p> <p>I order from here all the time, even for our client gifts and if this is the level of service now, i don't know if one should keep using them.</p> <p> </p> <p>I am also waiting for another delivery for today but have as yet not heard a word and our office closes in 20 minutes. Guess my staff member's birthday is just not important to NetFlorist. </p>
0 replies
123 months ago
Relationship with Mangwani spa
When trying to book for a treatment based on a voucher, we were told the voucher was used by someone else. The voucher has not left my possession and now it seems that it will not be honoured as mangwanani just does not come back to us and does not investigate further based on the person that apparently used this voucher. They are more concerned about offending the person who used the voucher without it being hers.<br> <br> Hi Rich <br> <br> Kindly see below for Voucher which was used by Lynette MG559735O on the 24th of January, I called Lynette to verify how she got the Voucher but she got defensive and refused to give me information of who purchased it. <br> <br> Lindi, the client who sent me the Voucher included Unali in the email, Unali is the person who purchased the Voucher. Please call Lynette as she feels offended and wants an apology for us quering the Voucher, I spoke to her very nicely. <br> <br> Thanks <br> <br> <br> Nitasha Haricharan<br> Reservations Consultant<br>
75 replies
123 months ago
Greenbacks voucher not redeemed
When trying to book for a treatment based on a voucher, we were told the voucher was used by someone else. The voucher has not left my possession and now it seems that it will not be honoured as mangwanani just does not come back to us and does not investigate further based on the person that apparently used this voucher. They are more concerned about offending the person who used the voucher without it being hers.<br> <br> Hi Rich <br> <br> Kindly see below for Voucher which was used by Lynette MG559735O on the 24th of January, I called Lynette to verify how she got the Voucher but she got defensive and refused to give me information of who purchased it. <br> <br> Lindi, the client who sent me the Voucher included Unali in the email, Unali is the person who purchased the Voucher. Please call Lynette as she feels offended and wants an apology for us quering the Voucher, I spoke to her very nicely. <br> <br> Thanks <br> <br> <br> Nitasha Haricharan<br> Reservations Consultant<br> <br> <br>
75 replies
131 months ago
Great customer service and a great Medical Aid
Prince Musa assisted me with a query today for authorisation to see a doctor. The agents attitude towards me as a client was respectful and courteous. Prince explained all the necessary detail to ensure that i understood everything. It is seldom that one finds customer service like this these days. I manage a call centre and if i had an agent like this on board, i would be very proud.
75 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (25%)
1 Star
5 (62.5%)