Active since Jun 2013
Hlengiwe Ntuli, really rocks! He help led solve a query I couldn't get resolved for the past 3 months. Email query came to him and was sorted almost instantly! Thank you once again!
Beware of sports betting on betway! Especially pre match betting. They allow you to make a bet bet then don't show the "live in play". They then suspend all the markets for the duration of the match making it look like it's canceled and if you aive in play, punter like myself you won't have time to adjust to reduce or prevent loses. Also the gaslight you in the chat. Agent (Khensani) pretends that you haven't chatted in a while when you sent your last message 30 seconds ago and the end the chat because they can't answer your questions. See chat 7703981. Got a call from a floor manager and she was more helpful but don't use them prebet if you punt live in play as well! Logging this with the gambling board as well. Don't use them, stick with sportingbet and pokerbet.co.za for all sports betting! These guys will rob you blind!
I had one claim in 3 years for a geyser that burst. pretty sure it didn't cost more than 5k in total to fix of which more than half was excess and they giving me a 40% premium increase! Madness. please cancel my policy i'll move to Santam or Sanlam! Inflation for the past year was < 5% and you giving a 40% increase! Criminal! Not even ESKOM tried to be this criminal. Beware when taking out home insurance with Outsurance and you make one small claim. My last date of cover will be 31 March 2022.
My wife gave birth and opted to use a mid wife. The mid wife charged R9000 to which we paid upfront and discovery to refund. When it came time to refund they only paid R1161. We queried this numerous times and the answer we got is that the midwife is a non designated provider and charged more than the scheme rate. How on earth is that more than the scheme rate for more than a weekends worth of work. My wife was in labour for almost 2 days and the midwife was there with her for more than 14 hours. Eventually my wife had to have an emergency c section as the baby was in distress (another story a together to get Discovery to pay). So Discovery please explain this to me and please log this with the medical cousil or medical OMBUD if there is one on how you pay a professional R1k for more than 14 hours of work! Next year definitely changing to Bonitas and you can loose 60k a year for a measly 8k you don't want to pay!
Been a customer of FNB since birth and never missed a payment. I applied for a payment holiday for my debt due to no income being received due to COVID-19 and instead of helping, FNB takes the opportunity to make more money and offer me another loan to service the other FNB debt obligations. So I am receiving no income but can get a loan?! Useless bank, will never tell anyone to use you guys again! Will be moving banks once covid 19 is over and taking my home loan and everything else to nedbank or standard bank as they are doing the right thing! So unethical! Will be phoning 702 on Monday! Criminals!
They debited me an extra R1500 more than what they should. They said it would take 7 days to refund which i fund highly unacceptable to which they said they could escalate the process if i send them a bank statement. I sent my personal bank statement to Nhlanhla Mabizela and still have not heard anything. My debit orders are bouncing because of their gross incompetence. From 5 stars to 1 star in 1 week. well done MiWay!
Received awesome from Mmapaseka. She really helped me with a great premium compared to other insurers out there and was really awesome and honest! Not everyday you get an honest call with an insurer! Well done Mmapaseka!
All i can say is that outsurance are criminals. When it comes to renewal increases beware. Mine relates specifically to building insurance. I got an increase letter saying that my premiums are going from R501.89 to R759.79. This is a 51.1% increase in cover. Whereas my building cover only increased by 8%. I phoned in to cancel and they couldn't do anything about this, it is just the way it is and that is the price you have to pay. Just note it may be reasonably priced now but come renewal time they will ***** you!
Bought a Ford Focus RS from that at the cheapest price you could possibly get the for at the time in June 2017. Plus if you look across ford, this dealership always has the best deals across the range. But my review is not about their cheap deals. As all RS owner's know that there is a head gasket issue with the RS and a recall was issued. My engine had water leak into the Piston which damaged the engine and world wide the procedure would be to replace the engine. Ford didn't pick up on the fact water had leaked into the Piston and thought it had been because of the recall issue on the cylinder head. Upon following Ford's procedures and fixing the cylinder head, when starting the car up the engine still had the same noise which was caused by water in the piston. I was then told i would get a new Engine from Ford. Ford warranty as suspected wanted to go the low route and requested the engine be stripped for a second time and pics and damage report to be issued. Ford warranty then said because the cylinder head was already fixed they were only going to fix the other damaged part because other work had already been done when if it was picked up in the first place a whole new engine would need to be issued. i complained and took this up with Debbie and although ford warranty continued to be Shady and wouldn't help, Debbie helped get me a new engine from them. Ford as a company is shady but with Principal dealers like Debbie you can give them a chance! Thank you Debbie
<p>I was hijacked and kidnapped in January. there was damages to my car amounting to R30 000 and all in all the labour quoted was one day. I was without a car for more than 1 and half months for something that should have taken a day to repair. i complained about the supplier and to my knowldege nothing has been done to help the next person. a month and half's worth of travel cost i had to foot out of my own pocket.</p> <p> </p> <p>Not only that i told KingPrice that my car had addtional unforseen damages as i was in the car at time of hijacking and they hijackers drove my car like dominic toretto from fast and the furious except that they couldn't drive. they took speedbumbs at 100km per hour. needless to say when i took my car in for a service they found some of the underlying damage i suspected. i complained and complained. the claims assessor phoned me and said he'd get back to me the next day, it is now more than two weeks later and nothing after that call. i have 3 bent rims and a mud tray missing and who knows what else they have broken.</p> <p> </p> <p>i suggest you go with Outsurance whoever reads this as you get what you pay for. a friend in a similar incedent got his car written off with them and got a brand new car. You won't be in the same financial position you were in before claim if you stick with king price and pay that little bit less.</p>
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