anielia M

Active since Jul 2013

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Reviews

13 reviews

3 months ago

INSTORE ****MERS

I am writing to formally lodge a complaint regarding a laptop I recently purchased from your store, which has proven to be defective. On the day of purchase 25th April, I visited the store twice to check whether the laptop was ready. On both occasions, I was assisted by two sales representatives, Marius and Supply, who advised me to wait. As I was unable to remain at the store, they later brought the device to me at a nearby restaurant. Given my prior interactions with them in-store, I did not suspect any irregularity. During this meeting, I was asked to accompany one of the sales representatives, Supply, to a nearby ATM where I withdrew and paid R2000 in cash for the laptop. I was assured that I would receive a receipt as well as a laptop bag; however, neither was provided. Unfortunately, the device is not only faulty but also outdated, running an obsolete version of Windows that cannot be upgraded. Upon discovering these issues, I contacted the store and spoke with Marius, who assured me that I would receive a refund. Despite this, I have since been unable to reach either of the sales representatives, since. I subsequently approached the store owner and manager for assistance, but instead of support, I was met with hostility and unprofessional conduct, including aggressive behavior and threats. This experience has been deeply disappointing, particularly as I initially chose to support your business in good faith. I respectfully request a full refund of R2000 by no later than tomorrow, May 2, 2026. I trust that this matter will be addressed promptly and professionally.

0 replies

Telkom

12 months ago

Harassment from Chat Agent

Contacted your Facebook page for support regarding a Tariff Change request and highlighted the fact this is a new SIM and I have never initiated or requested a Tariff change. Your service agent Lindani Dlamini (LD) is so disrespectful and keeps on sending inappropriate messages as a means to provoke me. This is harassment and I would like for her to put into a disciplinary enquiry for her terrible actions and clear abuse of company tools and protocols. She doesn't not care about Telkom"s Customers nor does she care about her job. It is for this every reason why Telkom is loosing customers to begin with. Now I am still receiving deliberate messages from Lindani and they have no respected my request to stop.

0 replies

Capitec Bank

12 months ago

Zero Customer Service

Capitec Bank are ******* Don't Value or Respect Their Customers

3 replies

Bismila Grand Parade Butcher

13 months ago

Meat *******

Bought meat to the value of R100 and was told that the meat would be braaied for me. I agreed and asked the butchery assistant to signal me once she's finished. They make use of a gas braai and I was at a restaurant upstairs. When I went to check on my order k found the store closed. I do not live nearby and was hard for me to come back the next day. I tried to call but to no avail. When I did get a hold of the butchery assistant I was told that they kept the meat and when they saw me not coming to collect my order ate it. Another butchery assistant said they kept my order for two days and then threw it out. t's quite obvious that this stores' assistants are lying to me. I lost my money and the manager is refusing to compensate me. It's really disheartening as I have been a patron to Bismila Grand Parade Butchery for years. I do however want my money back. When I do approach the store manager for assistance I get met with resistance and laughter from the butchery assistants. Its amazing that they as adults would find this amusing of course it's not their money that went to waste. Besides they had a free meal on my account too

0 replies

Medipost Pharmacy

16 months ago

Disgusting Service Don't care about Patients

My doctor put forth a request to Medipost at the end of March for meds. My health plan covered it and was approved. Got a few miss calls from a service provider st the time I wasn't aware of what their level of service was in relation to me. It was established that they would be bringing my meds out to me. Now for a first time user of this type of service let alone to be on the meds that were requested. I have never met a more bunch of *********** staff ever. It's now the 16th of April 3 weeks later and I still haven't received my Meds which should of been delivered to my Doctor's office a few weeks back already. They have further jeopardized my health and made bold statements that I will not receive the full order and politely was brushed off and referred back to my Healthcare Insurer. Yet it was confirmed by documentation that my claim was approved. Stating that I would now be without meds for an undisclosed period of time as no time frame for delivery has been confirmed. I am disgusted that a company like this that specializes in Pharmacy could leave people desperate for their meds Without medicine. It's been a back and forth with me answering sully questions with no resolve. Jeany Lakala and her team mates should not be dealing with people's medication. As it's clear they do not understand the severity of matters. You are the worst chat support agents that I have ever come across. You have no regard for anyone's health or concerns I hope you're management team also comes under the fire for such poor leadership. Surely someone's heart medication cannot be delayed and should be delivered immediately. Imagine the implications if that very patient does not receive or is able to take their medications Amanda Steyn what how are you as a leader slowing these incidents on a daily basis????

1 reply

Bolt South Africa

24 months ago

*****ING DRIVERS

Don't use this taxi service. Their drivers are ****mers. I was made to pay triple the fare for a trip that I later found was set to canceled. Yet the driver took me to my destination and money was exchanged. I was charged R395 for a trip that's usually around R100. In fear of my safety I paid and got out the vehicle immediately. I want the country and BOLT'S Managers to know that your drivers are out to harm and ***** from unsuspecting people rather than provide a good service. Your support service staff are also useless at resolving or even investigating one's issues. I hope you all go bankrupt and loose your jobs!

0 replies

PEP

26 months ago

****S!!!

You are advertising a T.P Link M7200 4G pocket router SKU CODE: 49349 - online for R99 but I cannot find it in any of your stores. STOP WITH YOUR FALSE ADVERTISING AND MAKING US TO BELIEVE YOU HAVE THESE ITEMS JUST TO FORCE US TO BUY SOMETHING ELSE. I WANT THE EXACT ROUTER AT THE ADVERTISED AMOUNT!!!

0 replies

Mr Price

30 months ago

BAD SERVICE AND FAULTY DEVICES

Purchased a handset last on the 8/02/24 from Shop 106 St Georges Mall, Adderley St, Cape, Cape Town, 8001 paid cash A few days later the handset is displaying software and hardware issues. I'm within my 7 days Buyers Remorse Period and only been using the phone for 4 days in total. Screen jumps and freezes without any interaction and the phone is over heating even when on charge in off mode. Detailed everything to the store manager whom I had to wait for for over 40 minutes whilst he was running around (pass me) in store. He told me he doesn't have the authorization for a refund and advised that the only other option was to send device away for an assessment. Bottom line I would be without a handset that I paid cash for, for many weeks. No other solution was even offered. The manager admits that they have endless problems with the handsets they sell and that Head Office is aware of the store's issues with handsets. Admitted that they are essentiallly selling defective devices. Its clear that Mr. Price does not care about their consumers or their hard earned money. So now I am sitting with a defective device which is useless and doesn't function at all. MY MONEY DOWN THE DRAIN I WILL NEVER BUY FROM THEM AGAIN - YOU SHOULDN'T EITHER

1 reply

Cash Crusaders Franchising

68 months ago

CASH CRUSADERS GOODWOOD, CAPE TOWN - SKELMS!

Had such a battle to get in touch with the branch to let them know that due to my circumstances that I was unable to get to their store. Currently living in a shelter under quarantine due to positive cases of Corona I was unable to go out and find temporary work for myself, to pay the amount due for the release of my phone and this I had made clear to the management of this branch via email, telephone and via WhatsApp chat. They wanted me to EFT a payment to extend my item on a buy-back but even this was not possible for me because I could not go out and work. They have now released my phone which is my only personal item of value and failed to make mention of it to me. I hate this branch and feel that they do not value their customer nor do they empathize with our situations. There is a total lack of communication even for days and getting a decent answer is also a myth with them. DO NOT SHOP THERE THEY ARE A RIP-OFF AND SKELMS!

1 reply

Vodacom

83 months ago

YOU ARE THE WORST

Been calling for the same issue over and over since the 17th of October - NO RESOLUTION Mbali and her sidekick are unprofessional, rude, unsympathetic and have no regard for Vodacom customers. I'm highly disgusted in the service I received today, had the call dropped on me several times and I still am sitting with the SAME issue as well as an additional issue because they keep *****ing things up. VODACOM I WANT MY MONEY BAC**** #useless

2 replies

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5 Star

0 (0%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (7.7%)

1 Star

12 (92.3%)

anielia M

Reviews

INSTORE ****MERS

Harassment from Chat Agent

Zero Customer Service

Meat *******

Disgusting Service Don't care about Patients

*****ING DRIVERS

****S!!!

BAD SERVICE AND FAULTY DEVICES

CASH CRUSADERS GOODWOOD, CAPE TOWN - SKELMS!

YOU ARE THE WORST

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