HV
Hans E
Active since Jul 2013
16
Reviews
0
Industries
Reviews
16 reviews3 months ago
Unpleasant experience
Terrible experience , took a return flight from Jhb to Durban on 18 January 2026, First got body searched and even had to take my shoes off quite embarrassing at OR Tambo ,then was asked 4 times for my air ticket and Id/ Passport by FlySafair staff (quite an overkill ) and my partner with a recent knee operation had to mount the steep stairs up and down to board the plane , no assistance offered - We however took it all in good stride but will in future only consider Safair as a last resort - Improve your service by teaching your flight staff not to overdo things , start representing South Africa as the rainbow nation that we are by presenting opportunities to all ethnic groups on percentage basis ( as you are also the proud sponsor of our Rugby and Cricket which is for all South Africans ? ) and treat your passengers with a little bit more respect as opposed to be running around and act all important almost leaving passengers with an "inferior complex " during the experience.
0 replies
23 months ago
DO NOT DEAL WITH THIS SHOCKING COMPANY
Mothers Day Ruined - My daughter ordered flowers from the Netherlands for Mother Day , was supposed to be delivered but never arrived on Mothers day - This morning the recipient of the flowers received a call asking if she received the flowers , further ruining the surprise - Netflorists reaction , sorry we will check with the delivery person - Absolutely shocking shocking shocking !!
0 replies
37 months ago
Terrible Service
Terrible Service , stay far away - We ordered a reception desk and paid R16955.60 towards the pro forma , it was promised to be ready within 2 weeks - 7 weeks later now and still nothing , i phoned them and was assured a refund will be done today on 27 March 2023 , if not summons will be issued - Physical address is 465 Dwyka Street, Erasmuskloof, save yourself agony and stay away from Juan and this business.
0 replies
44 months ago
Be Warned !!
Be careful to deal with this company, ordered goods from us ( Printing Company) and then submitted a fraudulent proof of payment to us before collecting the goods - We placed this on Hello Peter before but was it removed without any contact to us. hence are we re posting it again to warn everyone - Stay away !!
0 replies
49 months ago
Don't conduct business with them and don't do any printing with them - Dishonest people!!
Be Warned - Client printed numerous labels through Minuteman Press and submitted an eft proof for payment . Money did not reflect and did Capitec confirm that the Eft notification that was send by Jane Lerato Masehela as fraudulent - Be careful do not engage with them they cannot conduct business in an honest manner - Amount written off R2547 dated 13 April 2022 . - SAPS case will be opened.
0 replies
50 months ago
Bad service at the service reception area
I had to take the ford Ranger business vehicle today to Lazarus Ford in Centurion for its 45000km service . I arrived at 07h10 , my appointment was for 07h20 , the check in went smooth and I must compliment Russell for being very tentative and friendly when the vehicle was inspected . The nightmare however started when I was referred to the Service Office at 07h35 , stood there till almost 08h00 with no acknowledgement whatsoever from the reception ladies all busy with paperwork and I even heard the one phoning a customer to follow up on a vehicle that was 3 months overdue on its first 12 months service – None the less besides the fact that I thought this was something that could be done after the morning rush was over to add insult to injury customers that came in after me were assisted before me till the point that I asked to speak to the service manager – The reception lady at the service department was kind enough to take me downstairs to the service manager but he was not in his office – We then walked through to the work shop offices but the service manager was not available as he was assisting another customer – I then went down again to the dealer principle and spoke to him and expressed my dismay with the situation but was told they are very busy but that he will take care of the vehicle . I then left the premises quite irate as this is not the kind of service I expected from Ford . I needed the battery of my key remote also changed but did not get the chance to point this out – I strongly suggest that you revisit the handling in your reception area , it is on an unacceptable standard - Acknowledge customers when they walk into the reception area , focus on the customers and not other admin/ work that can be done during the day and assist customers as they walk in and not let them all sit and wait for 30 minutes with point blank just ignoring them . The Ford is going after this service, I do not accept to be treated like this.
0 replies
53 months ago
Most Useless Internet Provider available.
Rain Internet , utterly useless !!!! We linked up with rain when we installed Datalink , the last month we had 4 occasions of not having any internet – When you phone the helpline , the consultants which you can hardly hear , you get told the towers are all down and that the problem will be fixed between 24 – 48 hours – You must be joking in today’s time with most people working from home you just have to wait for the problem to be resolved – No wonder so many people are unemployed with such appalling service deliveries but with Willem Roos enjoying his millions made with Rain Internet. – Anyway it seems paying for a service and then not to get any is on the order of the day – I cant wait for the internet to be restored again ( probably in 48 hours ) the first thing on my to do list is to cancel my Rain internet , worst and I mean the very worst company to deal with ever – ( ns in the Netherlands the internet went down for 45 minutes which resulted in the Country almost declaring a National State of Disaster , in South Africa 48 hours to fix seems acceptable, no wonder it allows companies like Rain to operate with no consequences at all !! )
53 replies
57 months ago
Unpleasant Stay at Serengeti in Dullstroom
It is with sad regret that our stay was made very uncomfortable at Serengeti in Dullstroom - We wanted to break away for 4 days for peace and quiet but clients are not valued at all at Serengeti. We received a whats up during our stay to inform us that an assessor is coming by at 11h00 on the Saturday to evaluate the unit we stayed in which we agreed to that is was fine. After waiting for the assessor in the unit despite us having a lunch appointment with some friends at the Highlands Golf Estate we received another message to tell us that the assessor was running late and was only going to come by any time between 11h00 to 13h30 .. As we were told that we have the only key to the unit upon our arrival we whats'up back and mentioned that we had a lunch appointment but that we will be back in time and that we will inform them . Upon cutting our lunch short to be accommodating we arrived back at 13h04 only to discover that the unit was visited already, windows and doors were left open- Not being happy with it as our 2 Tea cup doggies were left in the unit we expressed our unhappiness about it only to receive a whats up back informing us that if we are unhappy about it we can send an e mail to springvalley@wilkens.co.za . This was followed up with a very obnoxious and rude telephone call by the owners which was beyond belief to the extend that we cut our stay short and left the same day . When we left i contacted the owner back to inform them that we left the keys in the door and the gate key at the entrance gate informing her that we were so disappointed only to be told that it is okay not all visitors are always happy and that she frankly does not care as they always only receive good ratings from visitors - I responded back to say no good review will be received from us only to be threatened then by her that if we do that they will list us so that no other accommodation will ever consider us again - This certainly did not abode well with us hence my review , the owners certainly have no idea on the ABC of hospitality ethics , were rude and obnoxious despite the unreasonable expectation of paying visitors to accommodate them , why was the assessor not arranged for another time not to inconvenience us and then to threaten us after expressing our unhappiness with it , the place is certainly not pet friendly at all and it is no wonder Serengeti is up for sale , we were utterly disgusted to say the least !
0 replies
59 months ago
Fishaways in Eldoraigne - Shocking !!
Bought a take out from Fishaways in Eldoraigne, waited 40 minutes for my order when i got home , the food was so oily that we had to throw it away - Staff are rude there and there is obviously no management in this outlet - Stay away from this outlet , I will most certainly never buy from them, it's shocking that a Franchise are allowed to operate outlets like this one, absolutely shocking !!
0 replies
76 months ago
Shocking Experience - Debonairs Pizza Eldoraigne Outlet !!!
Horrific experience from Debonairs Pizza, Eldoraigne Centurion Outlet. On 18 Jan 2020 we placed an order for Pizza at 18h32 with the call center, on 18h36 received an sms confirming the order - At 19h45 , still no pizza delivered so we phoned again and were assured that the order is already on its way with the delivery person, At 20h00 we contacted again to find out what is happening , spoke to the call centre manager who promised to follow up - Needless to say no feedback was given to us so we phoned again at 20H20 to speak to the call center manager but this time we were just put through to the outlet , then spoke to a Rafilwe who informed us that the pizzas must still be made but they don't have any cheese ( the main incredient of a pizza i would say ) . I then gave up ask for the owners number, a person by the name of Hugo but when we phoned his number a person answered and mentioned to us that he is not available but that he will phone back the next day - This also did not happen . a Long story short but we were lied to that the pizza was on its way the call centre blames the outlet, the outlet blames the call centre, the manager of the call centre doesn't have the common courtesy to follow up and inform a client , the owner doesn't give a hood so we ended up buying another take out for our guests - The pizza ordered then eventually arrived at after 21h15 but we just send it back, we will most certainly never deal with this incompetent Franchise nor its untrained staff ever again it was shocking to say the least. The calls are recorded but i don't think the time will be taken to investigate this, its just another one insignificant complaining customer but that's fine, its Africa after all , so lets all go with the flow and do nothing about it but the day your business starts doing bad then maybe just remember the lack of your action that will in most probability be taken on your complaints. - The number we ordered from was 083 289 5948
61 replies
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5 Star
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4 Star
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3 Star
0 (0%)
2 Star
1 (6.25%)
1 Star
15 (93.75%)