Active since Jul 2013
14
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14 reviews16 months ago
Applianceprofessionals.co.za are ******!!!
Promised to do a full service on my Aircon. All they did was regas...which took 2min...came inside...removed the filter from the inside unit...put it in water and put it back in. Said thats the service. Was probably here for 10min max. No cleaning of the outside unit...no oiling or greasing or even checking the components...then claimed thats a service..i refused to pay them a full amount when they did not service my unit. DO NOT USE THESE ******.
0 replies
102 months ago
POOR SERVICE
Goodday On the 4th of Decemeber at about 2h30am we brought our 5 month old baby to casaulty as he had a 3 day history of dry cough, lethargy and fever (39 to 40 degrees). He also had a morbilliform rash which appeared later in the course of symptoms. My husband and I are both medical doctors in public and in light of the symptoms made a provisional diagnosis of a viral exanthum, particularly measles. We brought him in as he was not keeping down oral fluids or breastmilk and we were concerned about impending dehydration and worsening of his illness. Firstly, your nurses were fast asleep and snoring when we arrived. Secondly, when we explained that it could be a potentially CONTAGIOUS DISEASE, they failed to exercise basic infection control ie isolation etc. Until we impressed it upon them (Please train staff in this regard). Thirdly, the medical officer was incompetent in her assessment of the baby. She did not perform a basic examination of an infant with a fever. She did not do a general, ENT or CNS examination. She only auscultated the chest. Now that is UNACCEPTABLE. With that incomplete examination she phoned the pediatrician to discuss the patient!!!! How do you make an assessment or decision on a 5 month old baby with such an incomplete examination?? This is basic medicine. Obviously the pediatrician received the wrong information amd told us to leave and come back prn. We informed the medical officer of her deficits in examination and she again failed to do a complete examination and again recontacted the pediatrician. We were told again to leave. So we went to another hospital thereafter and got the proper help. What should have been done was an admidsion, blood test and observation. They did not ensure that the baby could indeed feed properly before being sent home. This is basic medicine and having ACLS AND PALS is ridiculous if you don't know how to examine patients and keep them alive. Please get your staff on track. This is ridiculous. You will be hearing from our legal team. Dr C.Ramiah Dr D. GOVENDER
0 replies
107 months ago
Poor exchange policy.
<p>I bought an outfit last week. I brought it back as we have 2 of the same outfits. The manager refused to exchange it...they don't exchange these outfits...they now call it a christening outfit...they say that policy even though they can see it was not used...on top of that...the security guard lost my slip...I called their head office...which was of no use...i did not want money back...it's not even about the money but a matter of principle...they obviously lost my future business...</p>
0 replies
113 months ago
Terrible experience with mango
<p><br />I am very disappointed with the service I received on the 7th of January 2017...I was travelling from lanseria to durban at the 17:10 PM flight...I arrived on time and even checked in online...I was told that due to the weather, the flight was delayed and first I was told to sit at gate 3 then I was asked to move to gate 4 and wait for instructions...I waited an hour and then decided to enquire wat was going on...I was then told the flight had left me...I was left stranded at the airport as everyone from mango had left...I called your call centre and I was told there is nothing that can be done and I must return tomorrow to have the ticket changed or refunded...</p> <p>I had to find transport and find accommodation for the night...</p> <p>I returned the next morning only to be told that the supervisor who was there, the previous day was now off duty and I must return on another day for an explanation...I was told to email my complaint to mango and they will contact me...</p> <p>I am yet to receive feedback from mango for this mishap that left me stranded. When one is late for a flight...mango is quick to sell your seat but here it is the opposite but yet they don't take responsibility...</p> <p>This is very disappointing and one should think twice about travelling with Mango.</p>
0 replies
121 months ago
Telkom once again disappointing customers
Last year I was a client of telkom where I resided previously...in May or so I closed my account and relocated... I went into the Telkom rosebank to close this account. I spent almost 4 hours there before being served...anyway...at the end of it...my account was to apparently be closed later that month..A month later...and then 2mobths later I was still getting a bill. I went back there and waited for service again...and had to now lodge an enquiry because the lady who helped me the first time could not say why I was still getting a bill..I continued to get a monthly bill until August and then had to go in again and lodge another complaint... It was in December someone called me on behalf of telkom and said it was sorted out and asked me to pay an amount to close the account...I was happy and the money was paid...I asked for a paid up letter and to say this account was closed...then 2weeks ago I applied for a contract...little did I know that Telkom, did not close my account as promised and had actually went on to label me as a defaulter... So I contacted Telkom, a lady by the name of Charmaine Dafel, who sent me an email about her contacting Transunion and it will take 10 days to sort out...the next day I contacted transunion and they denied any such letter/information from Telkom, so I was furious and called Charmaine, and expressed my disappointment and feelings, and went on to say that this was uncalled for and this has impacted my financial status negatively. I also brought it to her attention that not once did Telkom apologize for this inconvenience it has brought me. To my astonishment, her response was that she is not Telkom, she does not give apologies and I should go back to Rosebank Telkom and ask the guys there who did not close my account in the first place, they should apologies to me! I have lost out financially because of this and it is absolutely unfair that Telkom can do such things! I am considering taking this up with the relevant authorities as there is absolutely no accountability!!!
75 replies
122 months ago
once again pathetic service from edgars
I went into edgars today to make enquiries...1st enquiry is that I am apart of edgars club for a year and have never received any vouchers or any benefits...I spoke to Sharon who called their head office...but no one was able to give me answers...spoke to brunei! Then eventually we got some lady whom i did not get her name as she persistently said her name fast and spoke softly when i asked her to say it clearly... but in short, she was very frank in saying that she was not sure why I was not sent any of my vouchers or magazines and i should have reported it...she was couldn't care any less if I was disadvantaged!!! She offered NO explaination and did not even apologise when I expressed my disappointment and anger!!!so basically I paid 50+rands a month since last year January for nothing!!!!! 2nd enquiry...saw a phone on their advertising tv in the shop but everyone is clueless on how to get this phone...and when I say everyone, I mean even the manager who was helpful but clueless!!!How can edgars advertise an item in the shop...and when I ask about it, they give me answers like they don't know about it and the marketing office is closed and the cellphone manager might know about i
75 replies
122 months ago
Terrible service
I went into edgars today to make certain enquiries...1st enquiry is that I have edgars club for a year and have never received any vouchers or any benefits...I spoke to Sharon who called their head office...but no one was able to give me answers!!!so basically I paid 50 rands a month since last year January for nothing!!!spoke to brunei!! 2nd enquiry...saw a phone on their advertising tv in the shop but everyone is clueless on how to get this phone!!riduculous!
75 replies
124 months ago
Pathetic service from ADT!
I took out a contract with last year. About a week back the system became faulty ...I had an attempted burglary this morning and I'm still waiting for adt to respond..I have been calling adt repeatedly for them to come asses the system but they keep saying to me I must contact the installers...I have no idea who the installers are as i did not take contract with them...I spoke to many different people at the call centre...Maureen...itimeleng...Millicent and I was even told that the supervisor risci will call me... Nothing...my last clinic was wen I spoke to Millicent who's promised to get a patrol car to check on me...fat chance that hsppening... In my opinion...ADT IS THE WORST SECURITY COMPANY...they don't care about our safety!!!just out there to make money of us!!!
75 replies
125 months ago
I spoke tooo soon
So below is a compliment I gave discovery for their good work...I was involved in an accident today and I have to give credit where it's due... Discovery called me within a minute of impact..they already had a plan within 5minutes...they contacted the tow truck on my behalf...they got the rental car company to contact me...they made it such a easy process and less stressful... They even got their legal adviser (zweli) to advise me...just waiting for them to assess my car and fix it...but with the service so far...I'm sure it will be an easy process...will definitely refer my friends and family to them...keep it up discovery!!!......<br> <br> But now when it comes to giving me the rental car as they initially stated...apparently I do not have that facility as is thought I did...when I changed to disc...I was given a comparison qoute and my previous ibsurance gave me car hire...but the comparison qoute that discovery brokers give...is not always what you previously had!!! It's now up to the client to go and look at every line to make sure that you now downgrading...which is illegal for the broker to do anyway!! Now I have no transport!!! Disgusting!!i know what I'm doing wen my car is fixd!
75 replies
126 months ago
Excellence service
I was involved in an accident today and I have to give credit where it's due... Discovery called me within a minute of impact..they already had a plan within 5minutes...they contacted the tow truck on my behalf...they got the rental car company to contact me...they made it such a easy process and less stressful... They even got their legal adviser (zweli) to advise me...just waiting for them to assess my car and fix it...but with the service so far...I'm sure it will be an easy process...will definitely refer my friends and family to them...keep it up discovery!!!
75 replies
Review Distribution
5 Star
1 (7.142857142857143%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
8 (57.142857142857146%)
1 Star
5 (35.714285714285715%)