SM
Stephanie M
Active since Nov 2013
25
Reviews
0
Industries
Reviews
25 reviews4 months ago
Poor Packaging and Damaged Return After Service
I am extremely disappointed with the condition in which my robot machine was returned after going in for repairs. The unit was initially sent in because it was not functioning correctly. However, when I received it back, the robot machine had been packed while still wet, and the packaging was severely damaged. It appeared as though the device had been forced back into the box, causing additional damage to the spare parts and accessories included. This experience is deeply frustrating, and I hope the matter will be addressed urgently to ensure better care and service going forward.
53 replies
20 months ago
terrible service, long waiting time
On the line for over 30min to place an order on mweb transfer top 5 agents
0 replies
25 months ago
month to month *******
Terrible service when I took out a month to month internet package and canceled it Feb and returned the device and yet they still charging me, So I blocked the payment as I no longer had the device and it was a month to month but they are still racking up the costs
0 replies
26 months ago
Terrible Telkom service
Unable to get my original receipt or contract been to three spectate Telekom’s as well as the original store I opened my contract at
0 replies
26 months ago
Return nightmare
To return a builders product you have to have a slip when you can clearly see it’s from builders and hasn’t been opened Surely offering store credit or the ability to swop would be a better option or a digital slip mailed to clients to avoid this issue paper easily lost or thrown away
56 replies
28 months ago
Wrong advertising
Advertise toys and don’t have them in stock for the happy meal the kids get so disappointed
0 replies
30 months ago
Still no connectivity
Still have no connectivity and was inform yes the line would be active and released from previous IPS on the 16th Oct at 12 am
262 replies
30 months ago
Terrible service and no connectivity
Order was placed on the 15th of September Vodacom never takes responsibility I have had to phone in and follow up on every step of the way Have no connectivity still not sure what a client has to do to get connectivity I have had to call Vodacom and vumatel to get anything done
262 replies
31 months ago
Release a line
Cell C is taking thier time to release a line as as long as everyone is with in SLA the client doesn’t matter
393 replies
31 months ago
Terrible service
Terrible service from vumatel and Vodacom being trying to get fiber connectivity since 10th of October and now there is nothing anyone can do we must just wait till the 16th shocking
524 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (4%)
1 Star
24 (96%)