TM
TSHEGOFATSO M
Active since Nov 2013
14
Reviews
0
Industries
Reviews
14 reviews3 months ago
She was kind, and gave me good customer service
She was kind, and gave me good customer service. She is a good agent and deserves a star
56 replies
25 months ago
XIAOMI MI TV STICK ANDRIOD
I AM NOT HAPPY WITH HOW MAKRO WANTS TO BE NAGGED FOR FEEDBACK DAILY, I BOUGHT A SMART TV STICK ON 6 JANUARY 2024 ONLINE, IT WAS DELIVERED AND WORKING. THE STICK STOPPED WORKING IN LESS THAN A MONTH OF PURCHASED, GIVING NO SIGNAL ERROR NO MATTER HOW MY WIFI CONNECTIVITY WILL SAY EXCELLENT. I CALLED THEM TO COLLECT IT , AND IT WAS ALL IGNORED UNTIL I CALLED THEM MILLION TIMES A DAY, IT WAS FINALLY COLLECTED AND BOOKED FOR REPAIRS ON 8 MARCH BECAUSE THEY CLAIM IT HAS PASSED 7 DAYS , IT WAS ASSESSED OR NOT I DONT KNOW AS NO ONE GIVES YOU UPDATE, WHEN I STARTED CALLING AND IRRIATTING THEM I WAS TOLD IT WAS ASSESSED AND I AM DUE FOR REFUND OF R999.00 THAT WAS LAST MONTH, YESTERDAY I CALLED TO FOLLOW UP I WAS TOLD THE IS NO FEEDBACK TODAY I AM TOLD THE SAME STICK WILL BE SEND TO ME BUT THEY NOT SURE WHEN , NO ONE KNOWS IF IT WAS FIXED OR WHAT ,,,,,HELP YOURSELF DO NOT BUT FROM THEM THIS STICK YOU WILL REGRET AND GET WORST SERVICE EVER. NO ONE AT THEIR BACK OFFICE KNOWS ANYTHING AND THEY GIVE YOU DIFFERENT STORIES DAILY . I REGRET I HAVE BEEN LOYAL CUSTOMER TO MAKRO FOR YEARS BUT THIS **** I WILL NEVER BUY ANYTHING FROM THEM. I WENT ON THEIR PAGE AND I SEE IS A LOT OF US WHO GOT A STICK THAT WORKED FOR NEW WEEKS AND STOPPED WORKING CLEARLY THEY SELLING US FAULTY ITEMS SO WE CAN NAG A GOOD SERVICE , I CAN NEVER UNDERSTAND WHY THEY NEVER BOTHER TO CALL OR TEXT YOU WITH EVERY UPDATE EVEN THE ACKNOWLEDGEMENT OF RECEIVING THE STICK WAS NOT DONE AUTOMATICALLY BUT I HAD TO BE ON PHONE FOR HOURS AND HOURS I WAS EVEN THINKING THEIR DRIVER MIGHT HAVE NOT DELIVERED IT BACK TO THEM, ITS MOR THAN A MONTH NOW AND STILL NOT GETTING ANY CONCRETE FEEDBACK OR UPDATE
53 replies
33 months ago
UNHAPPY CUSTOMER, WE ARE ****MED SOMETHING MUST BE DONE
I am disappointed made my order on the 15th of July 2023 and I was told it will only take 3 days , this people won't even reply to your calls, WhatsApp texts any point of contact but they post status every 5 minuets . when I was inquiring they were so active and responded right away. It is very disappointing , I wonder how many of us will be ****med , seems like they respond to you until you make payment once they receive it they make it a point to ignore you. I want my money back , how do we get assisted?
0 replies
33 months ago
****
their service is pathetic, you get responses until you make a payment then you will never hear from them. I placed an order and paid full amount and courier for the hair. i am angry and ****ed that they are not saying anything only thing they did was to confirm payment from there nothing
0 replies
40 months ago
non delivery of shein order
at this point i rate them zero, my parcel from shein was estimated to be delivered between 18th and 20th it didnt come and i learned via twitter that people are not receiving anything. please intervene customs duties were paid already delays are from buffalo international logistics. i am not happy the delay is such an inconvenience this orders contains our xmas cloths
0 replies
64 months ago
A very disappointing service and people playing ignorance on covid 19
I came today for my first service 15000km, i was told to arrive at 7 i got here at 6h47 which was okay... Got assisted and was told their driver starts at 8...i waited until 8. Exactly at 8 the driver came the was 5 of us waiting to be dropped, as i was the first ti get here i asked the driver how is he taking us home he said we will all use one car. I mean we living in a time where one cant compromise i am heavily pregnant and cannot be in one car with other 5 more people. The driver said his going to address the issue went inside came back to the car i amntold since i do mind i will to wait for him to take the ones who doesn't mind.... How are the 6of us suppose to be in one car.... And be taken to different homes???? This is gezina haval, now i must be okay with such ignorance while i must be dropped to Lotus i cannot... I am disappointed. At this age and day everyone is aware that we cant be clustered in haval h1 all 6 of us including the driver.... This shows how ignorant people are and then we act surprised with all this spreading of the covid 19 virus. PTA is also a Hotspot, why wanna put people's lives at risk... I am back in their waiting room as i type this not sure when their driver will come back, clearly they not considering covid but also fail to prioritize because i was the first to arrive.
0 replies
72 months ago
Mtn data for unisa students
I am a unisa student who used her personal number to send through the text to get a study data. Indicated which number is new abd which one is my personal one that unisa has. To my surprise data was loaded on the old number abs not new number i bought. I want to correct this error and i am told to contact unisa. But they not working and the phones rings without an answer. Can mtn help and changing this decision because i do not want my old number to be contract after two months of free data or get surprises that i owe mtn. I called their 5 different consultants who are supposed so be champion's but aint helpful. I went to their store today at quagga centre still i was told the is nothing they can do because they cabt access corporates account i must lsy my query with unisa. But unisa is not helping and coming to the party. Please assist in correcting this error please
0 replies
77 months ago
FAULTS ISSUES ON A NEW DEVELOPMENT TOWN HOUSES
Good Day Please note that I have been trying to speak to relevant unit however I am transferred from one person to another and an answering machine end up asking me to leave a voicemail. I am a town house owner at Lotus Rock in Lotus Garden. Occupied my unit from the 28 of September 2019 and ever since my occupation date I am experiencing one problem after another. And in all cases I raised my issues for some reason builder will find an excuse not to help. Within a month there they had to come fix my zinc twice because it was leaking water and I was told its a lack of silicon. Just few days after the zinc leakage I noticed a molt on the wall when I called the side manager I was told he suspect my wall unit was painted while wall is still wet that molt is growing daily. The was also a crack on the wall they came and add silicon , I was told its because the building has units on top. Every time you report you are told the issue will be addressed on your 3 months retention period though it must be addressed immediately because this are suppose to be new developments. On the 26 November 2019 I was baking cup cakes for the first time using the stove oven just few minutes using the stove the stove inner glass broke I heard huge bang and went to check the glasses was falling off piece after piece, I reported again to the Qualiplan who is the agent we bought this units from and his response was of a shock. I quote his response was "I dont know if the factory will cover broken glass. Martin will report to them and let me know what they said" I got an opportunity there to ask what a response is this as it is my first time using the oven and he said that stove is a glass that takes the heat of the oven, it can only break if the door is open and something falls on it or if you close the door and there is something inside that is to big and pushes on the glass. He highlighted the part where oven glasses started falling off and stated that, that part is the area where something either dropped or the door was closed on something big for the oven, it remains manufacturers decision if they will replace it or not. Since that time I have not heard anything from them. On Sunday 8 December 2019 I noticed water dripping from the meter box I escalated to site manager and his response was that he will send someone to come check it even now no one attended to it and it is hazardous for water to go inside main switch. Today I came across a neighbor who is occupying unit 51 underneath mine and she did not sleep as the water dripping through the wall was extreme that her living room is loaded with water, when I called Elmar the side manager he said he will send someone, everyday song. To my surprise the very same neighbor called him and she was told this water dripping through the wall us a case where it can be addressed while it is not raining, my question is should this rain rains until January where will we all be. I believe we are unhappy customers and deserves a sense of urgency and action in addressing this matters over being told the is nothing that can be done. This bring one in regret of buying a new development with so much faults as if its a 20 years old building and still be expected to pay full bond amount for such dissatisfaction. I urgently please for intervention. I am not alone. I can send prove of all others who are having different challenges in this complex and ended up not voicing out anything because no one attends to their concerns. Even the charges we get when purchasing electricity are a shock. Standard bank please advise how did your evaluator pass so many faults. One must pay a unit with so much at stake? This is clear that we can wake up to a collapsed building since it has so many faults. Looking forward to getting effective intervention. We are not happy. Qualiplan and Huurkor is not taking our concerns serious. Attached are evidence of different units experiencing issues and we don't know where to turn to anymore. We suffer over charge on electricity and still have to deal with unresolved issues daily. Regards Tshegofatso
0 replies
90 months ago
WORST SERVICE EVER
I HAVE SETTLED MY ACCOUNT IN JULY AND I HAVE BEEN REQUESTING SETTLEMENT LETTER AND NO ONE IS WILLING TO ASSIST
105 replies
90 months ago
WORST SERVICE EVER
I HAD AN VEHICLE FINANCED THROUGH ABSA WAS INVOLVED IN AN ACCIDENT AND THE CAR WAS WRITE OFF, I SETTLED THIS CAR IN JULY ALREADY AND REQUESTED BY SETTLEMENT LETTER FROM THE VERY SAME PEOPLE WHO WAS HARASSING ME TO PAY THE AMOUNT THAT WAS GIVEN TILL TODAY THEY ARE NOT EVEN HELPING ME , MAY I REQUEST I GET HELP REGARDING THIS MATTER AND ALSO UPDATE MY STATUS CAUSE THUS FAR THE AMOUNT STILL REFLECT IN BANKS AND THAT CAUSES ME DELAY IN APPLYING FOR ANY TYPE OF FINANCIAL AID PLEASE
210 replies
Review Distribution
5 Star
1 (7.142857142857143%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
13 (92.85714285714286%)