GV
Gino V
Active since Dec 2013
7
Reviews
0
Industries
Reviews
7 reviews34 months ago
Great Service
Received great service from DRM Projects, very knowledgable and proud of their work, making sure everything is good and even following up afterwards if everything is ok.
0 replies
34 months ago
Poor Outsurance Service
My geyser has been overflowing on Monday (19/06/2023) morning. Plumbers fixed it by replacing the safety valve. Tuesday evening (20/06/2023), the geyser has been overflowing again. Friday someone phoned my wife and arranged on Saturday (24/06/2023 for the geyser to get fixed. Saturday, nothing happened, no-one came. Today, Monday (26/06/2023), I had spoken to Outsurance, sorted out what had to be sorted out but now the guys can only come tomorrow to do the geyser. So almost 7 days without any hot water in winter. Very bad service - thinking of changing my Insurance - been with Outsurance for years for my car, only recently added building cover since April 2023.
159 replies
53 months ago
Support
I purchased my prepaid electricity via banking app but did not receive my electricity token. Sent a query through to support and got assisted very quickly.
53 replies
55 months ago
Need urgent help!
Yesterday I phoned and emailed MFC asking for a refund (I paid and MFC also deducted. Followed up twice today (morning and just now), no-one has received my email (I also forwarded the same email after the first call today). I made it very clear that this is very urgent to the agent and I asked the agent to follow up and call me back when there is any news but just got a "noted". Please! I've got debit orders that need to come off my account, put food on the table, groceries, school fees, etc and I've been trying to get this sorted out this yesterday but no sense of urgency from MFC.
53 replies
57 months ago
Bad Service at FNB Village Mall.
I have just came back from FNB Village Mall Hartbee****rt (as of writing 12:20). I had arrived at FNB Village Mall with ticket number for the queue 29 (this was at 11:30). Only 2 tellers were available and there was only 1 person in the queue before me. I left at 12:10 without being attended to. As I waited, more and more clients are walking in with ticket numbers after mine, but yet there are staff walking around assisting them first (what's the use of a ticket queueing system then?). I wouldn't be so annoyed if this was my first time visiting the branch to sort out a problem we are having but this is at least my 3rd or 4th try (because I'm always been given incorrect info which makes me return again and again). Very bad service from this branch.
106 replies
118 months ago
Call Centre line keeps on dropping my call + waiting for a query since last week monday
<p>Hi MiWay</p> <p> </p> <p>I was involved in a car accident with one of your clients on the 20/07/2016.</p> <p>Got a phone call by Naledi (not sure on the spelling) and was promised I will feedback on 25/07/2016.</p> <p> </p> <p>Tried phoning your call centre 5 times and it keeps on dropping the phone call - wasting my time!!</p> <p> </p> <p>Please get Naledi or someone to call me back ASAP!</p>
578 replies
130 months ago
Pizza delivery took almost 2 hours.
After an hour and half, they phoned to say they got the address wrong... so only got my pizza almost 2 hours later.<br> <br> The pizza was cold and was not satisfactory!<br> <br> I didn't even get an apology from you guys that it was late, cold, etc.
75 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
1 (14.285714285714286%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
4 (57.142857142857146%)